Mark Peel's family business also includes "911 Restoration." They had a different attitude when they came out the second time. We expected professional work but ended up with unprofessional work and terrible customer service. Apparently, their son was learning how to drywall on our job, and when that was brought to his attention, it was denied. My wife overheard the conversation between his son and his drywaller, and the drywaller told me that Mark wanted him to teach his son how to drywall. Doesn't sound truthful to me. When they put the fridge back. they didn't connect the water to the fridge for the ice machine. They had to come back and when they connected the water, the guy broke the valve, so we then needed a plumber. Then, it took forever to have them get a cabinet guy to come out to fix the cabinet, but wanted to blame us and say we "didn't let the cabinet guy in." Like we enjoyed looking at unfinished bathroom cabinets in our bedroom. Then, when they do show up, it was to pick up a check, of course. We received a text from his son Blake saying, "my dad is coming to pick up the check," not asking what our schedule was or what would be a good time to come by and do the walk through. Instead, Mark shows up when we had a personal situation arise, and Mark insisted that he get paid. We told him to wait, and his response was hurry up because he "was in a hurry." I could not believe what I was hearing. No apology, no attempt to at least understand our frustration. Buyer beware! read more