Awesome - patient, caring, professional, knowledgeable and affordable! How many dentists will treat a first time patient with an emergency within 24 hours?!?!?! This office does!
I have super high expectations of medical offices, some close to me say it's unrealistic. I do not like high volume practices where I don't know who I'll see and where there is a lot of red tape. I hate being treated like a number! I like to be cared for as a patient and as a person!
I had a horrible wisdom tooth extraction a few years ago and have really avoided the dentist ever since. It caught up to me and my top-right was in some serious pain. Everywhere I was calling was telling me it would be weeks before I could be seen, it was so frustrating! I stumbled along this little gem located next to the bayou on little York & Antoine. I located them on google as they didn't turn up in my network search - thankfully, they accepted my insurance.
I called on a Monday morning and explained my situation. They offered to see me that morning but I was heading to a physical so they saw me Tues morning at 8. The lady on the phone was courteous and kind. I walked in and was delighted to see a friend of mine waiting, but that is a side note. The receptionist kindly showed me my paper work and before I could finish they were calling me to the back for xrays and told me I could finish back there. I ran my mouth about how nervous I was and the lady taking my xrays was so kind about it and understanding. Within minutes in walks Dr Lawson - gentle and compassionate to my pain he looked at the xrays and gave me a consult. Within minutes he was numbing my gums so I couldn't feel the numbing shot, either. I appreciated his genuine concern that I was comfortable and pain free. He told me everything that would happen so I wasn't caught off guard. His assistant was so sweet about my nerves, I felt like she was coaching me through labor! Ha! The Dr then told me of any potential side effects and what to look out for. I was going to do more xrays and a cleaning and while waiting the two minutes for that I looked at my phone, it was 8:53. Yes, all the above took less than an hour!!!
Off to the hygienist I went after my full panoramic and she was so sweet, too! Made me laugh through my nerves. Dr Lawson came in and told me that I needed one more filling - he actually walked in while I was telling the hygienist about the numbing meds going away so he offered to numb me some more but I asked for ibuprofen instead and they happily gave me some. I decided to come back the next day (today) and they saw me at 7am (great early hours for those of us who have to get to class and work) and I was literally out of the office with my second filling by 7:45. I mean I took a selfie of my numb face to make my kids laugh while I was in the car and it's time stamped 7:45! Unlike some offices who won't open their doors until they open at 7, this practice has the doors unlocked and the office heated on this 38 degree morning when I walked in at 6:55am.
I had previously been quoted on this fillings some time ago but ignored it because of my fear - that other office quoted me $500 per tooth; yes, $1000 total! I literally paid less than 15% of that total quoted price for BOTH fillings at this dental practice with Dr Lawson!
I'm coming back in six months with my three littles!
Thank you to this team for helping me in my time of need. read more