We had initiated implant care with another provider's office but elected to change provider office…read moremid-stream for two primary reasons: 1. Distance from home 2. Environment of care As a retired 40 year healthcare employee (clinical-administrative-consulting) the environment of care is critical to patient care and health outcomes. Living and executing on organizational values is an imperative. Practices and processes which place the patient at the center and focus on teamwork and accountability are paramount. What Dr. Eisin's office does best--is place the patient at the center of care, includes the patient and family in care planning and practices the values of a highly functioning team. Dr. Eisin and staff are an accountable health care team which engenders accountability in their patients and family. They embody the very best and most critical components of a "well oiled", sophisticated healthcare team. Their "secret sauce"? Marry high quality, clinical and technical skills, technology and patient centered care values to deliver optimal outcomes. This is what excellence in healthcare delivery should look like and feel like!

I cannot speak highly enough about the care I received from Dr. Eisin and her team. This office…read moretruly provides the highest quality professional care. I left there wishing I could receive this kind of care from all medical professionals as it is unfortunate that not all medical professionals prioritize bedside manner, compassion and gentleness. Dr. Eisin explained everything throughout the process, made me feel very comfortable as I was nervous for my procedure and her hygienists exhibited the same kind of kindness and compassion! And the cozy blanket during the procedure helped a ton! Dental procedures can make you feel very vulnerable- Dr. Eisin and her team explains everything so thoroughly and make sure you are comfortable each step of the way- what more could you ask for!? Thanks Dr. Eisin!!!

I had an infected tooth that had to be extracted. I asked my dentist for a referral and they gave…read moreme 2 options. I did some research on both referrals and I'm glad that I chose OMSA. They treated me well from the time I entered the office. Dr. Robinson discussed my history with extractions and implants. He then offered his opinion the best options for the procedure and post op care and restoration. Of course I agreed. The procedure went well including the anesthesia injections. I would highly recommend their office for professional oral surgery.

I just had all 4 of my wisdom teeth removed by Dr. Rosema. Everyone there made me feel extremely…read morecomfortable. All of my wisdom teeth were through the gums, so they just had to yank them out, but I still opted to be put to sleep. I woke up from the general anesthesia and was in such a good mood (and no pain)! I still don't have any pain and I'm not on painkillers. My arm doesn't hurt from the needle either. I highly recommend this place to anybody that need to get their wisdom teeth out! They do other types of jaw surgery as well.

I had two implants put in by Dr. Rosema back in 2006, and remember him being a very friendly guy…read morewho seemed to know what he was doing. I just got an X-ray at the dentist today (7 years later). The dentist told me that whoever did my implants knew what they were doing, and that they were placed perfectly. Keep up the good work doctor!

Excellent Oral Surgeons office. Very impressed by the staff and atmosphere. Very friendly and…read moreprofessional.

My 17yr old daughter is pregnant. They as a professional provider Dental Associates of West…read moreMichigan they did not ask if she was pregnant and performed a full set of x-rays. Not everyone is aware that is not recommended. After the x-rays they set her an appt for fillings. When my daughter arrived she talked about her pregnancy and they said (oh u can't have fillings during pregnancy and the x-rays shouldn't have been done either. Not being able to fulfill her appt due to being pregnant they charged us $40 for a missed appointment. I am so upset and disappointed that my child and grandchild were put in harms way then charged for their negligence as a supposed trusted provider not confirming it was safe for x-rays or fillings. I am reaching out for a refund on pre paid services and my money back for the last appt that should have never been set up. I do not recommend them!!

I was so disappointed with my service on the 15th of November. I have had an appointment scheduled…read moresince May of 2022 with Amla who has been doing my cleaning since 2020. So I did notice that i got a text confirming my appointment for 4:00pm on October 16. Then I received a text on November 8 changing the time to 3:50pm. Then I received another text on the 14th of November with the time of 3:50pm. Now I did arrive on time and to my chagrin another young lady came and got me. No explanation of the hygienists change or anything just come back. I saw my regular hygienists and she spoke but still no explanation. So I went back to the front to ask Jeanne why the change. She informed me that she doesn't know what happened and it happened on the back end. What? So she proceeded to tell me there was nothing that she could do. She made sure I knew that I am a patient of the practice not of the hygenist and basically I have to deal with it. There was nothing she could do! If I went somewhere else that would be my first time having them do my teeth. She really was dismissive, flippant, and curt!! I was appalled! I thought that I was in good hands here but I felt like what I was replaceable! I was livid!!! The way in which she talked to me and dismissed me was unacceptable! I called back and ask for the nasty lady and she said that there was nothing that she could do! She didn't even try to bring resolve or tell me why the appointment had been changed to someone I had never even met before! The staff has changed but this is not a good change. I don't think having the same hygienists is reaching too far. They use to call me as well but I guess that is on the backend too! When I walked away from this appointment, I must walk away from this type of practice! After all these years I do not feel appreciated. Thanks for nothing Jeanne!

Took our boys here for their very first dentist appointment. Informed the staff both on intake…read moreforms and verbally that both had anxiety and one with Autism. They claimed to be experienced working with kids with special needs and understood, however that was far from our experience. The front desk person struggled with our insurance information. The hygienist was annoyed whenever the boys wanted to touch her tools while she was showing them everything and kept rushing them through the introduction. One of my kids was willing to attempt X-rays and despite intense crying, the hygienist kept on trying to get more X-rays and I had to demand that she stop. When my son with Autism was up, they refused to accommodate his anxiety by allowing him to sit on our lap or even just stand, and gave no alternatives to the traditional cleaning and polishing despite his intense anxiety. He became so incredibly upset and anxious they could barely even get him to open his mouth. This also occurred with the Dentist coming in. Needless to say we tried a new location and the experience was VASTLY different, and far more accommodating and presented multiple options for the cleaning process.

I was so worried about my 3 year old getting his first filling and he did great because Dr. O and…read moreMary Lou are awesome at what they do!