Came to Mariscos El Capitán for dinner tonight, and I really want to give a shoutout to our waitress, Eyeleen. The restaurant gets a little loud in the evenings , lots of music, families, and big groups but honestly it adds to the vibe. Even with all that going on, she stayed calm and on top of everything. She checked on us without making it feel rushed, brought extra salsa when she noticed we were running low, and even made sure my mom had a warm tortilla since she gets cold easily. Those small things make a big difference. Nothing felt forced or scripted. Just genuinely attentive service during a busy dinner crowd. You can tell she actually pays attention to people instead of just going through the motions. I've worked in customer service before, so I notice the difference, Eyleen really stands out, and I hope the owners appreciate her. Employees like her are the reason people come back. read more

They have by far one of the worst customer service, I feel bad leaving this review but maybe it's the only way management will fix this. Our server got lost the entire time we were there. Our food did not meet our expectations. We were planning on staying there for more than one hour but unfortunately our server was busy somewhere else. We ordered 3 different meals and one bucket of beers. I requested to have my shrimps well done, I like them crispy. My girl ask for a shrimp plate with some kink of spicy sauce, she said they were not spicy at all, it was more like red color or something. My other friend requested a ceviche and that one was way too spicy to eat. Let's just say we did not finish eating them. Our beer bucket did not have a beer opener so I had to use a spoon to open them. Server never offer to get us another bucket of beer since she was busy somewhere else. At the end we decided to go somewhere else. It makes me so mad and helpless to give my money when the service, food, and drinks did not meet our expectations. I had to literally make noise to get our server's attention so I could get my check to pay and leave that place. When It was time to pay she came to our table and I pay with apple pay, the card terminal had 30% 20% and 15% to add as a tip. She just stayed there looking to see if I would tip. I was so mad that I did not see a no tip option. I ended up putting 15% on I check I did not wanted to pay. My advice here is to send the food back if it does not meet your expectations, dont feel bad because at the end you will have to pay the bill no matter what, they expect you to pay no matter what. Also bring cash and don't be afraid to request another server if your server is nowhere to be found. read more

Mariscos El Capitan - Bank transaction - Seafood Near Me - Santa Ana, California

¡Este es mi nuevo lugar favorito! Hoy fue mi primera vez aquí. Tenía mis dudas, ¡pero todo estuvo perfecto! La comida es increíble. La selección es amplia. El servicio es superior. Un saludo a mi mesera, Kimberly. Fue de primera. Sin duda volveré. Estuve aquí al anochecer. Me sorprendió que no hubiera mucha gente. Si te gusta la BANDA y los espectáculos, este es el lugar. Si te encantan los mariscos, este es el lugar. ¡Tacos y cerveza! Me enamoré de este lugar. ¡Sin duda volveré pronto! Y esta vez, me quedaré para disfrutar de la música en vivo y tomaré más ALV :D Todo riquzimo read more

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One reason I am giving this rating is mainly on service it should had been lower but the food is giving them a chance. When I walked in, I was waiting to be seated, there wa two waitresses and both saw me standing there and literally did not bother to come and greet me. Food here is great but the service definitely has room for improvement. read more

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Omg!The spot to be @ if ur in the Orange County area !Thursdays 2 X $15 32oz beers buy 1 shrimp ceviche tostada get 1 free !!! Customer service 10/10 Shout out to our server Maricela !! read more

Mariscos El Capitan - Happy hour !! - Seafood Near Me - Santa Ana, California

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The food was amazing I had the sushi and a couple of other dishes, the service was amazing thanks to our waitress Maricela M she did an amazing job asking us if we needed anything and if we were good , read more

Mariscos El Capitan - Seafood Near Me - Santa Ana, California

The carne asada roll is always my go to and great music even when the live band is not here the DJ knows the vibes great service shoutout server Alonso you the goat read more

Fun for birthdays. There was a long wait for a week night. They are open late but thy had a full house. They have a great deal on a big ice cream and churro dessert to share. Took a long time to get a table and put our order in. But the food came out really fast. Very loud music if you don't want to hear the person next to you this is great for you. We had a great time, food was good. They have daily deals on food. The host was making ballon animals for the kids. He was working very frantically to host and bus tables. read more

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Mi plato de ceviche tenía un vidrio envuelto. Eso es una negligencia grande porque alguien se puede poner grave.

Once receiving my food I noticed they added Tajín to my ceviche. They NEVER had before. I don't like tajin and they didn't add a little they added a lot . Also there's almost no shrimp in the ceviche ? And it had a lot of juice. I've came multiple times here and I've ordered the same thing. Unfortunately their quality in food has gone really bad . The empanadas were a weird color,very greasy and very soggy, the cheese tasted weird and it made me throw up. I don't think I will be back at this place . What a disappointment. read more

Mariscos El Capitan - 5 %, 95% very sour juice shrimp, mostly fruit and veggies and a lot of Tajín . I've never seen them add Tajín before. Definitely not good - Seafood Near Me - Santa Ana, California

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Maricela was our server provided excellent customer service she was friendly and extremely helpful for being our first time we will definitely come back again the food was also great. read more

Waitress went MIA. She never even came to get our drinks. She dropped off some chips and disappeared. We ended up just leaving. It was a shame too because we were excited to try this place. read more

I've been coming to Masricos El Capitan for 4 years now all I can say is! Great food! Fun entertainment And a big shout out to my waitress LORENA! She's an outstanding waitress! She was incredibly attentive! She made sure we had everything we needed. Her friendly demeanor and excellent recommendations made our lunch experience unforgettable! Next time you visit Mariscos El Capitan ask for Lorena for an amazing exceptional service! read more

Mariscos El Capitan - Hand breaded octopus sushi roll - Seafood Near Me - Santa Ana, California

I always come here for the cucarachas and it's so good everytime !All food is really flavorful. Kimberly is always so sweet, and very welcoming server! read more

Mariscos El Capitan - Seafood Near Me - Santa Ana, California

Bad service and definitely never coming back. (YES I know the owner/manager/staff etc don't care.) I arrive around 7:35pm on Wednesday Jan 22 for the sushi promotion and yes it was full and yes I knew it was probably going to be busy. (FYI I called 13 times before to make a phone order and NONE of those calls went through). Anyways I get there and one of the waitress takes my order (2 sushi rolls) and tells me what I BELIEVE she said "Your order will be ready in 20 minutes" I said okay thank you. I go back to my car and go back after 20 minutes at 7:55pm. One of the meseros there "shorter guy" comes up to me and I tell him I'm here to pick up my order it's under Jesse and he replies okay I'll call the waitress over I say okay. The waitress comes over and tells me "it's taking a little longer because it's busy but it'll be out soon" and I happily reply "OKAY" everything was okay I hand her my card and she charges. My total was about $18.56 and I even tipped her $2 bucks. ($2 bucks because literally she just took my order and that's pretty much it. I could've added $0 dollars but I UNDERSTOOD that it was busy and I get it.) 8:05pm nothing. 8:15pm nothing. I go up to the short guy I mentioned earlier and in a nice way ask for a refund. I'm like "Hi can I just get my refund? I have to go now and I've been here since 7:35pm and it's still not out. I was under the impression it was only going to be 20 minutes and it's been about 40 minutes" he goes like "Yeah it's because Wednesday there's a promotion and it's usually busy and it takes 40 minutes" and I reply like "Okay yeah I understand but I'll just take my refund" I was calm, he was calm and they did returned my refund. What bothered me and the reason why I'm giving them 1 star and NEVER COMING back again is If after 20 minutes I go back and my order is not ready, WHY COULDN'T anyone let me know "GO BACK ITS NOT GOING TO BE OUT IN ANOTHER 1, 2, 3 hours!!!'" It had already been 40 minutes, why was my order not READY anyways?! if phone calls do not go through because of the amount of calls that are trying to go through, DO SOMETHING about it. Y'all make enough money to figure that out. It's not the first WEDNESDAY y'all go through the special. read more

Mariscos El Capitan - Never went through - Seafood Near Me - Santa Ana, California

Wow wow wow!! I am so happy. I came in here after being denied at two other restaurants, one for being closed and the other for being packed ended up here after yelping restaurants in the area so impressed. From the consomé and chips they greet you with to all the fresh salsas. Fresh fast and efficient. Are server was delightful and on it kept checking on us very attentive and constantly coming buy to keep table clean and remove plates. Live music banda of course street sellers with roses and a great ambiance what else could you ask for! Oh, and deals every night we were here on a Thursday It was buy a ceviche tostada get one free and the Beers were also buy one get one Las caguamas. Most definitely coming back with an empty stomach. read more

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The food was not good. No flavor to the mariscos. Micheladas were also not to good. Would not recommend at all. Service was good food was just not read more

First the food here is not that good. Second I know they have music, but don't do karaoke. Nobody want a to come to dinner and see a drunk on stage trying to sing. Tried some tacos and they had no flavor. Chips were not that good, and the drinks are a bit pricey. Won't be coming back anytime soon read more

I've been meaning to review this spot as it is one of my favorites for Mexican seafood and has yet to disappoint. This time I wanted something cold and fresh and the molcajete El Capitan hit the spot. Served with plenty of tostadas to help with seafood goodness it's a must try especially on a warm day. It is loaded with octopus, shrimp aguachili, cooked shrimp oysters and scallop and tastes heavenly in the broth it comes in or with some of the sauces added. My wife had her favorite the "cucarachas" which were their house grilled whole shrimp with dipping sauce and a couple of fish tacos. I was almost jealous of the tacos because they looked so good and the cucarachas were delicious! The service was excellent as always, the only thing that I would ding them for is how loud it is with the music playing. Don't get me wrong I enjoy the music but it can be so loud it is hard to have a conversation without being on top of one another just to hear. That said I 10/10 recommend heading here. read more

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Excelente servicio, comida muy rica , Buenos precios Y hambiente 100% Familiar!!!!!!! read more

Mariscos El Capitan - Seafood Near Me - Santa Ana, California

Maricela nos dio muy buena atencion! Muy atenta y linda con nosotors!! Recomiendo este lugar si quieren disfrutar de buena musica con muy buena comida. read more

Really great service from Maricela. I liked that our drinks were topped off early and I never had to asked for a refill. The food was brought out in a timely manner. read more

The ceviche never misses. Also the micheladas are so good. The aguachile is good, the tostadas de ceviche, and the mango ones are also a must try. read more

Love the food and waiters always on top of guest thank you to Wilson and Eileen they made sure we loved the food and drinks recommend the best read more

I went on a late Tuesday night. It was the only thing open to get Seafood. We drove from Orange and it was worth the drive! The food was amazing. The service was excellent and we were not expecting live music! My date was surprised to find his favorite seafood dish, camarones culichi. My first time trying it and I loved it. We will definitely are making this out favorite late night dinner place from now on. It's worth the drive. read more

Mariscos El Capitan - Cantaritos were soooo good - Seafood Near Me - Santa Ana, California

Best Mariscos/Sushi Rolls in Orange County, hands down!! My favorite dish are the cucarachas and aguachile rojo. Great service, Lorena was always attentive and made sure we had everything we needed. read more

El servicio es lo mejor que hay especialmente la mesera Diana ella es una persona encantadora su atención es la mejor les recomiendo este restaurante Diana you are the best of the best. read more

I'm just never going back lol one they are overpriced on everything, it is so loud it actually hurts it's way too small of a place for the live Banda music, the guys start warming up super loud trumpets it's very uncomfortable and irritating to sit and eat in peace, the food was not good at all the limes may have been too old that they made my entire food bitter, the waitress was ok not the best because I had to get up a few times for napkins and a drinks, customer service is not the best at El Capitanitan i will never ever go back . I DO NOT RECOMEND THIS PLACE AT ALL GO TO LA PUERTA DE ORO IN BREA read more

I had such an amazing experience here. My waitress Eyleen made my experience over the top. The next time I attend the location I will be taking additional family with me. I will ask for Eyleen to be my server again. She made us feel like family. Thank you for everything Eyleen! read more

This is one of my favorites Mexican Sea Food Restaurants they never disappoint with dishes! Every time I come here I always get the Cucaracha Shrimps! And their fish tacos!! Not only are their entrees delicious but the chips and salsa is 10/10! I also love that they start you off with shrimp broth! The only thing is it's pretty loud with music. And makes it hard for conversation. The waitress are always attentive and quick! read more

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Eyleen was my server, she was so amazing. She was polite and didn't forget about us. She made us feel special. We had my husbands birthday celebration and the food was amazing. The Banda was playing very good music. Great place to visit, 100% recommended. read more

I went to El Capitan last Friday and I really enjoyed the experience. The food was amazing I got the Camerones cucarachas and my waitress Eyleen recommended her favorite dishes and it didn't disappoint! It was my mom's birthday and she really made us feel special. Great place to celebrate and even to have a good time. Can't wait to go back! read more

Carlos Our server was very attentive and took care of my entire table very efficiently. He took our drink order.He made sure we're all taken care of multiple times, and was always available . A plus is our food did come out Super quick! The ambiance was perfect, banda, dinner and drinks! I would recommend Carlos as your server! read more

It was my first time and I had an amazing time my waiter was Carlos he was such a friendly guy and made sure we had everything. Food was amazing didn't take long which was good. I would recommend Carlos if you go there. read more

Muy rico y muy rica, la comida y el lugar el ambiente está muy bueno y tranquilo, pero especialmente la comida se los recomiendo está muy rico, los ostiones están muy grandes y frescos, vuelvo a regresar pronto. Nos vemos ahí los miró!!!!!!!!! read more

Came here on a Saturday night, we arrived around 6 and were seated right away without reservations which was great! The seating is very packed and tight, felt very awkard. The place is your typical mariscos restaurant, nothing out of the ordinary. The bathroom is clean at least. It was pretty hard to find something to eat because nothing looked amazing unfortunately, which is rare for me, Im usually trying to decide between options but this time there was nothing that seemed appealing. I was more excited to order a mango michelada but I forgot my ID (I was with my bf so I didn't need my wallet). I have a picture on my phone but apparently that wasn't good enough, yet many establishments accept it. This isn't a club in vegas, Im not sure whats the big deal. My daughter ordered carne asada fries (she ate none), I decided to go for the sushi "El Chapo", it was okay. We also ordered the mojarra (I didn't try it), and the mango aguachile (it had chamoy which I thought was weird and ruined it from being great). My boyfriend ordered the regular michelada, and strawberry margarita, the presentation looks way better in picture because the drinks itself looked subpar like from a cheap bar. I tried the strawberry margarita (since I couldn't order anything) and it was really good! They made it blended with fresh strawberry. It was the only good thing. I would definitely not want to come back here. read more

Mariscos El Capitan - Mango aguachile - Seafood Near Me - Santa Ana, California

Service for a slow day was not expected, not good. I had to walk up to the register not 1 or 2 but 3 times since I didn't see our server. She never said she was going on break. I asked other servers for help saw a manager or supervisor not sure helping other servers and tables but not ours. Been here before and when busy. Last time I came had a great server and helpers but today was a no. All bad. read more

Food was super greasy & tasted like garlic. We ordered Shrimp Empanadas, these looked like they had been fried 3 times, dripping grease. We also order enchiladas verdes, not good at all, the rice tasted like garlic not rice. My nopal & carne taco was flavorless, I had to add extra salt & salsa. Honestly save your money, not worth the price. 0/10. read more

Mariscos El Capitan - Seafood Near Me - Santa Ana, California

Best place to eat and drink , service is very good , I like that live music , very clean place

Lately they have been becoming more stingy .. i ordered agua chiles and they were so dry with no juice like tell me how can 3 tostadas help you finish your meal i didnt pay 30$ just to get 3 tostadas and 2 packets of crackers disappointing forgot to mention on weekends there music so loud you cant even have a proper conversation without needing to scream your lungs out read more

Mariscos El Capitan - Seafood Near Me - Santa Ana, California