Immediately responsive to my request for a quote via Yelp! The propietor, Shay, offered her phone…read morenumber so that I communicate on the morning I planned to drop off my dress and a pair of pants. She wanted to make sure her seamstress was there & available to measure me. I needed alterations for my sister's upcoming wedding and had about 1-1.5 weeks of turnaround time. Shay assured me that alterations were definitely possible and they delivered on their promise! The pants just needed a simple hem and new waist button, but the dress was a double-layered fabric that I needed to take up a few inches. I think I paid about $70-90? for both, which was a looooot more affordable than other quotes I got from other tailors in the area. They have a small fitting area that's curtained off, so you can try on your alterations to make sure they fit well. I was very happy to see myself in the dress for the first time. Parking is usually available in the lot that the store is at, but there's a couple bumps and potholes to watch out for -- that's not Broadmoor Cleaners' responsibility, but naming it for folks who might have accessibility challenges. The best part is that they're open later into the evening, so you don't have to rush on the way back home from the city for pickup/dropoff. 10/10 experience, and will definitely be back for future alterations!!

Generally, they do ok work in a timely fashion on low-stakes items. I was a bit shocked when a…read morefamily member took a very sentimental suit here. I would've warned them based on my previous experience (see previous review). I was curious, so I went with them to pick up the suit, and it was completely ruined. Shay blamed the maker of the suit for the material rather than their shoddy work dry cleaning the suit. I was appalled because the quality of this brand of suit was why it was purchased! It was meant to last and was meant to be cleaned using dry cleaning methods. It was a recent purchase worn at their wedding and the first time it would be dry cleaned. The awful dry cleaning splotch wasn't just a small ruined spot, but all over, so this suit is no longer wearable. The owner of the suit was so heartbroken because of the sentimental value of it plus it was tailored previously. Shay refused to take accountability, and because my family member already paid, she refused to refund or apologize or anything! She kept blaming the suit maker and material used. Yes, the suit was ruined, but Shay's demeanor made an awful situation feel more terrible than it had to. She looked kind of scared and seemed only concerned for herself and her business and didn't show an ounce of care about her customers. She stayed respectful but very distant and didn't make an effort to right a situation where her business wronged the customer. In fact, they kept the payment for this awful work. And dry cleaning a suit is not cheap! I was right in my previous review. Hence, lowering to a 1 star, and I hope you take heed and won't have to go through what we did! We both had sentimental items dry cleaned here and we both ended up with ruined items. Not worth it, and I'd think twice before coming here.

Very clean and attendant on duty to assist as needed. There is a sink to wash hands after handling…read moredirty clothes and detergent, etc. Machines only accept coins so must bring cash which they will make change for you. I've found most laundromats in SF have atrocious parking, however, parking is easy and convenient at this location (if not too busy). Plus is, it's located near lots of restaurants and stores.

It was my first time going here and it was very crowded and a small space. There's only 4 plastic…read morechairs to sit on and the workers were washing and folding tons of hotel white bed sheets while it was super busy. So the washers, dryers and the carts were very limited. Some customers were keeping the carts and put their stuff on it and some were keeping it by their cars. People are just plain rude! I'll go back to Sam's and they use cards and no more coins so it's much easier to do laundry.

This is the best place for alterations and dry cleaning. They do superior work in a reasonable time…read moreframe. Their cost for services is quite reasonable considering the quality of their work. Highly recommend.

I needed to get a dress shirt dry cleaned in record time and One Hour Dry Cleaning really came…read morethrough for me. As soon as I walked in I was greeted warmly and asked what I needed. I handed over my dress shirt, a custom shirt that I was going to wear for my wedding, and they instantly recognized the situation I was in. They said they could have it ready for me in one day, charged me $10 and that was that. From reading around, this price is a little bit steep for some comparable services but is seemingly average for the core bay area. At that moment in time, cost was not an issue for me - it was speed. And they delivered! One Hour Dry Cleaning handed me back a shirt that was spotless and soft and perfectly clean in just about 12 hours. For me personally, $10 was a steal. The storefront is in a small strip mall right off El Camino with ample parking on the street and in the major lot in front of the grocery store across the street. Getting in and out was a breeze. I'd recommend this place for its convenience and speed.

May, thank you so much for saving my butt on a Saturday afternoon at 3 PM. I needed a suit and…read moreshirt dry cleaned for a funeral on Monday evening and she did NOT turn me away because of the time of day like the place I have been going to for 30 years that changed owners a few years ago. This place is conveniently located next to Camino corner so if you're going there for one hour dry cleaning, you can get a pretty decent meal next-door! If all goes well with the pick up on Monday, I will be happy to share my recommendation with friends and family as I've been here in the Bay Area for 52 years. Or I'm also being charged a substantial amount less for my dry cleaning than my old place! Also forgot to add that they have a computerized system that shows how many pieces you dropped off and how much it will cost so no surprises and no problems if you miss place the traditional dry cleaning ticket(somewhere in my car there is a black hole of the smallest laundry steps in the universe under my seat)

The man (Su) is unprofessional and in my opinion racists. If…read moreyou are a person of melanin, do not give this company your business. Every time I visit this place, he treats me as if he really does not want my business. He tries to overcharge me and he's lazy. BLACK PEOPLE, do not patronize these asian companies. They have no respect for us. He lies and steals. I'll NEVER return.

I've been coming here for a while to get my pants hemmed since I am on the shorter side and the…read moreowner is so sweet and does a phenomenal job! The costs are very reasonable compared to other places I've been to and they offer SAME DAY service!!!

I highly recommend this cleaners! They always do an amazing job, especially with alterations. Zuki…read moreis absolutely wonderful and always makes sure everything comes out exactly how we want it. The attention to detail, quality of the work, and customer service are all excellent. Whenever we bring in clothes for alterations or cleaning, we know they're going to take great care of everything. We've always been very happy with the results, and the staff is friendly and professional every time. Thank you, Zuki, for always doing such an amazing job! We really appreciate you and the great service! Highly recommend!

The man running this place is superb ! It isn't Cheap …read more.. but he does a tremendous job !!' If he says it will be ready Tuesday, it Will be ready Tuesday!!!

Nice lady at the front but quoted me $25 for a dress, which I ended up bringing to a different dry…read morecleaners within a mile that only charged me $14.95. Would reconsider other options if you are looking for more affordable dry cleaning.

I Have Been To Several Alterations All Over The City Of San Francisco... I Came Here Only Once Just…read moreTo Have My 2017 NBA FINALS CHAMPIONS PATCH Stitched On & Resized My Navy Blue Champion Sweatpant... So That I Will Be Ready To Participate In My Very 1st Goldenstate 5k Race!!!! This Perfect Dry & Alterations Place Is A Good Place To Go To & The Young Lady Who Stitched Up My 2017 NBA FINALS CHAMPIONS PATCH & Resized My Navy Blue Champion Sweatpant, & Did A Gʻõôḍ Jô!!!!

Selina is the best! I texted her asking to come in for dress alterations for a wedding I was…read moreattending two days later. I went in the morning before the wedding and was able to pick up the following day! The dress I brought in was pretty thick and not the easiest material to work with, but the alterations were done beautifully and the dress fit so well! Pricing is also very fair. Could not recommend Selina more and will definitely be back!!

I had the worst experience here today. I lost around $10 because the coins would be stuck in the…read moreslots and the button to return change did not work. I had to change machines several times just to get one to work. I was so frustrated, I went home with damp clothes. The posted number inside does not work for assistance.

I like the new washers and dryers. The price to was is good…read more If there is any problem or questions there is a phone number posted with next to the location number. Where someone got back to me Immediately.

They are a fabulous service. I live on the 2nd floor and they deliver and pickup right to my…read moreapartment. The clothes and sheets are folded perfectly. Quality is excellent. The guys who deliver are lovely and polite. And their rates are reasonable and I like supporting a local business.

If you come the wrong time on the weekends it could be overly crowded…read more They recently put up a large rainbow flag, kind of break the neighborhood laidback vibe for me. I want a chill place with no political stuff. thanks for trying to solve the machine issue though, it's number 02.

As the property manager for a six-unit commercial building in downtown Burlingame, I have worked…read morewith Mulberrys as one of our tenants at 251 Primrose Road for several years. The shop is always exceptionally clean, well-maintained, and professionally operated. Aaron and his team are consistently friendly, accommodating, and a pleasure to work with. They take great pride in their business and it shows in both the appearance of the store and the level of service they provide to their customers. From a landlord's perspective, Mulberrys is an ideal tenant. They are professional, responsive, and contribute positively to our six-unit commercial building and the downtown Burlingame business community.

This is a brand new $300 shirt, dry cleaned and pressed one time. This is not a one off. I've…read morecomplained many times about double creases, broken buttons, and other damage to my clothes. Never again!!