Been shopping for all special occasions at this location. Honestly, not only are they super…read morehelpful, professional but they make the experience so memorable. Today I brought my mother to find her dress for a Europe wedding and literally found the one with in 15 minutes being there. If you are considering this place believe me you will not regret!!!!! Love this place

Awful customer service. Rude people. It says by appointment only and they want to charge $50 to…read moremake it and for you try on a dress. I do not recommend this place.

This was an adorable shop where I was looking for something for a 60's vibe. Unfortunately, they…read morehad lots of larger sizes and smaller sizes with that 60's feel but not in my size. The staff were really nice and I will definitely come back! The prices weren't the cheapest but the clothes were in great condition!

I was very disappointed with my experience at this store. The first time I came in, the staff…read morehelped me find a dress, so I returned later to purchase it. Unfortunately, the customer service was completely different the second time. The dress I bought was the only one they had left, and it was the display dress. It already had loose threads and showed signs of wear. I politely asked if they could offer a small discount because it wasn't in perfect condition, but they immediately said no. I also asked if they had the same dress in another color or if they could show me similar styles, but they weren't interested in helping. The staff was rude, dismissive, and made me feel like I was bothering them. I ended up buying the dress because I had a deadline and didn't have time to keep shopping elsewhere. However, when you're spending a significant amount of money on a formal dress, you expect good customer service and merchandise in excellent condition. Unfortunately, this store failed on both. I would not recommend shopping here based on my experience. I was very disappointed with my experience at this store. The first time I came in, the staff helped me find a dress, so I returned later to purchase it. Unfortunately, the customer service was completely different the second time. The dress I bought was the only one they had left, and it was the display dress. It already had loose threads and showed signs of wear. I politely asked if they could offer a small discount because it wasn't in perfect condition, but they immediately said no. I also asked if they had the same dress in another color or if they could show me similar styles, but they weren't interested in helping. The staff was rude, dismissive, and made me feel like I was bothering them. I ended up buying the dress because I had a deadline and didn't have time to keep shopping elsewhere. However, when you're spending a significant amount of money on a formal dress, you expect good customer service and merchandise in excellent condition. Unfortunately, this store failed on both. I would not recommend shopping here based on my experience.

I totally forgot to review this place when I went here back In October 2024 to get my bridesmaid…read moredress altered! I passed this alteration place a couple times and thought why not give it a chance since I didn't know if my previous alteration place was still open. They not only alter dresses here, but they sell tons of beautiful prom or ball gown dresses too. I wish I took photos of them. This location has more reviews on Google than Yelp, which is why I was hesitant on going but after seeing the good reviews on Google, I thought why not try them out! (I also wanted to stay local in the national city area). Parking can seem a little difficult since it's on the main street but it was easy to snag parking right in front of the store, or you can park in the lot by the furniture store. I forgot the names of those of helped me, but they were so nice and attentive with how short I wanted to cut my dress, and also helped me zip my dress up! They also had a spacious dressing room in the back for me to get changed in :) I paid a deposit (which was half of the total) and paid the remaining when I picked up my dress. Very reasonably priced and budget friendly. My dress was turned in October 4th and I believe was ready before a week even hit! The dress was seamed nicely and fit perfect for the wedding day! Thank you again ladies, and I'll be back here again for any alterations I need!

*Shop moved to Chula Vista Mall (by Victoria's Secret)…read more Prices were fair, and customer service and selection were awesome. After going to their old location listed in National City , I called and found their new location at the CV mall. Teresa helped us out and was so patient and helpful in helping us find accessories for my daughter's quinceañera. We ended up ordering a custom ramo/bouquet and purchased a crown. We might go back for dama dresses and other accessories. (Already got a dress a few months ago). They have a beautiful selection of many dresses: wedding, quince, 1st communion, mother of the bride, prom, bridesmaid, quince damas etc.

Absolutely terrible experience. I brought in my dress for a strap alteration, and the seamstress…read moreruined the look of the front. Instead of making sure the visible side was neat and even, she sewed it so the seam and lining are exposed in the most noticeable spot. The back looks fine, but the front what everyone sees, sloppy and mismatched. This could have been easily avoided with basic attention to detail, but instead I was left with a poorly done job just days before my event. When I brought it up, they refused to take responsibility or issue even a partial refund, insisting they "did what I asked" when that is clearly not the case. Now I have to scramble to find someone else to fix their mistake before my daughter's quinceañera. Unprofessional, careless, and zero accountability. I will never return and do not recommend this place to anyone.

Olga is a fantastic seamstress! I made an appointment with her over the phone to get my wedding…read moredress altered. They are quick to answer the phone and support you. Her shop wasn't difficult to find and there was plenty of parking in front. On my first appointment, I wore my dress for her and she asked what I had envisioned. She also had a helper, measure and record everything. She had hemmed the length of my dress, created a bustle in the style I wanted, and also added long sleeves to my dress. We took our measurements, sent her inspiring photos, and paid for half of my bill. On our second appointment, she had me wear the dress and walk around to checked the length. She taught my maid of honor how to attach the bustle and how to help fluff the dress. She asked my maid of honor to record her, so on my wedding day, she can refer to the video. Olga's pricing is very reasonable and sensible. She is fully communicative with the entire process and timely! She ensures the safety of your dress, too. Her seams are beautiful, flawless, and matches the dress of your style. I highly, highly recommend coming to her shop!

My mother was visiting from out of town and brought her mother of the bride dress to be altered. I…read morewas expecting for just a hem but they went above and beyond including a hem, taking the dress in so it fit her curves more, and adding a bustle! I was quite surprised with the services and reasonable pricing! Highly recommend!!

The customer service was amazing! We were able to check out three dresses for my daughter's…read morequinceañera and got the most comprehensive quotes. We still have time so we're still shopping around, but they're at the top of list. I definitely recommend this venue for dress shopping, if customer support is important to you!!! Don't forget to call in advance to make an appointment. I'm not sure you can just show up. They have a really good selection of dresses on hand to get an idea of what you want to wear for your function!

Had a great experience picking out a dress for a photography session. I was greeted immediately,…read moreand I was asked what sort of occasion I was shopping for. My daughter and I provided some ideas of what we were looking for, and the wonderful sales lady pointed out several dresses to consider. In the end, my daughter was set on one of the first dresses she saw. We purchased everything - the dress, petticoat, shoes, and headband. We were in and out in about 30 minutes. Daughter's face says it all. I was pleasantly surprised to see that there were great dresses at all price points, including some extremely affordable and gorgeous dresses on sale in the back of the shop. In response to some negative reviews - Some of these dresses are very elaborate and delicate. I was clear with my daughter to handle with care and only pick up dresses she was really interested in trying on. Being respectful of the merchandise was the least we could do. All around a great experience and I'm sure we will be back.

The younger male cashier is rude and hostile, makes it seem like you're a bother that you're there…read more Was sitting down on his phone the whole time. Made the experience uncomfortable. He kept inserting himself in mine and the sales woman's conversation giving his negative attitude for no reason. The sales woman was very nice and but he makes me not want to go back

I can't recommend Winsome Brides enough, both for second-hand dress shopping and for alterations! I…read morefound a beautiful and affordable tea-length dress here that I used for my civil ceremony and rehearsal dinner. When it came time to get alterations for my wedding dress done, I was really stressed about finding the right place to go. I decided to use Winsome, and I am SO glad I did. Yilo executed the alterations flawlessly (bringing in the bust, adding tulle sleeves, and adding a bustle that caused the dress to drape beautifully). And I found the price to be very reasonable in comparison to other quotes I received. We're lucky to have this shop in San Diego!

10/10 experience, would highly recommend for any brides looking for a dress. Trinity helped me…read moreduring my 2 hour appointment and was patient and helpful as I worked my way through different dresses. The dresses they receive are either from other bridal stores, sample sales, or on consignment, so the prices were super reasonable. I brought along two people and they were comfortably situated while I tried on dresses. I went through the racks and Trinity helped pill out the ones I was interested in, and then helped swap them out in the dressing room so that it wouldn't be too overwhelming. Free parking lot available and they do alterations too!