This store has amazing customer service! I'm not someone to purchase Michael kors products very…read moreoften but when I do I'm glad I have this location with such helpful employees rather than at the Topanga store where I didn't have a great experience more than once in the past. The two times I have purchased here for some shoes and a wristlet, the girls were extremely helpful and both times I got exactly what I wanted.

I am a Michael Kors customer at the Thousand Oaks store . Until recently it was very frustrating…read moreshopping there as each visit there was a new manager and new people . Then on one of my visits I met Ani Erem who said she was the new manager . This time Ani stayed . With the great team she put together the store is better than ever and a place that is enjoyable to shop at . Ani and her team go out of their way to help you in all your shopping needs . I highly recommend Michael Kors Thousand Oaks whether you are just browsing or you are in need of something special .

Amazing selection Candace was so helpful in finding…read moreeverything we love, so knowledgeable and friendly My niece found wonderful pieces We love it here!

This store always has the best clothes and great deals! The staff is so helpful. Highly recommend!read more

Love shopping at Nati ... the jeans here are the best I mean the best. it's incredibly comfortable…read moreand highly wearable everyday. They have many cuts, colors and lengths. Made in the USA denim. The only place I have been buying jeans from for the last three years. I wish I knew Nati earlier before wasting so much money on jeans that don't fit right or are way too expensive. Nati offer chic, good quality clothing at decent prices. I usually shop at the Manhattan Beach store but this location is great also. Came here with my girlfriends yesterday while at the village and we all got a few pieces of clothes. Jeans, linen dresses, tops and a jacket. The ladies working here are super helpful and welcoming. We also got a free tote bag with our purchase. It was a great surprise.

Love the vibe and casual styles. Wonderful selection for coastal visits or lifestyle.read more

If I'm gonna buy designer that I can afford and they have good quality bags, I'm gonna shop at…read moreCOACH! It's one of my go to stores here at this outlet mall, you'll never know what you'll find. They have a variety of different style bags throughout the store as well as accessories, clothing and some men's. **They do have another location in a different area of just men's coach items. Usually everything in the store is the outlet price, unless they are having a special during the month with an extra percentage off. I noticed they also have new arrivals in store from coach itself that are full price and they don't fall under the percentage off discounts like everything does. It's the display right when you walk in, a little deceiving as you think the bags are outlet price and they aren't but now I know what to look forward to when the new season of bags drop in markdowns.

I was here on 9/18/2026 at around 11:30ish, this was my experience…read more I wish Coach Outlet would do a better job of training their sales associates to recognize and respect customers' body language and verbal cues. When I walked in, I was greeted by a sales associate who then approached me and asked if I needed assistance. I politely told her that I was just looking. Despite that, she continued to approach me and bombard me with information. I again explained that I was just looking. She would briefly walk away, only to come back and tell me about the features of different bags. I explained to her that I was already familiar with the bags and their features because I had been looking at them online. At that point, I simply wanted to try the bags on. I was being polite but intentionally brief because I was trying to communicate that I wanted to shop independently. As I looked at other bags to try on, the same thing continued. She repeatedly explained the features of the bags even after I had already told her that I was aware of them and was simply trying them on. Unfortunately, the experience became so uncomfortable that I ultimately decided to leave. I felt like I was being targeted or pressured because the associate was desperate to make a sale, rather than being allowed to shop at my own pace. I now know which bags I want, but because of this experience, I will be purchasing them elsewhere. Associates should certainly be available to assist customers, but they also need to recognize when a customer has clearly communicated that they would prefer to browse independently. Respecting those boundaries would make for a much more comfortable and positive shopping experience.

My daughter and I stopped here to shop & we were both disappointed in the variety & quality of…read moreclothing & accessories. There was nothing really appealing to either of us & many of the clothes looked cheap. The salesperson lacked personality & was more interested in whatever she was doing than having customers in store. We had to say hello to her. I won't bother shopping here the next time I'm in town.

Very cheap Santee Ally vibe. Quality is super subpar yet the prices are ridiculous…read more Almost insulting to shop at a store like this the quality consistency and brands are all over the place. Interestingly, enough, the store for children two doors down is much more fashion forward than Blush. Nope. Go to Ross go to Marshalls go to TJ Maxx and all other outlet stores. This is not worth anyone's time.

Always a great experience shopping here! I love that they alter for free with a quick turnaround…read more Their clothes truly last and wash well.

I went in today to accompany my mom and just wanted to say that the staff here was super nice and…read morehelpful. They helped my mom find what she was looking for and at the register the customer service was top notch. Would be nice if all stores functioned like this. These employees are an asset to Lululemon

I had such an amazing experience at this Nordstrom location. I ordered a beautiful pair of St…read more John's pants online, but unfortunately they were too big. I came into the store hoping they could order me a smaller size, but it wasn't available. Sharen stepped in to help and brought out the seamstress, Zohreh, and I'm so glad she did. These were expensive pants (around $1k), so I really wanted them to fit perfectly. I really did not want to return them. Zohreh was incredibly knowledgeable, patient, and such a pleasure to be around. I mentioned I had a special event coming up, and she reassured me she could have the alterations done in time. I've been to several other Nordstrom locations before, but this one was by far the most pleasant experience I've had. Everyone was so warm, helpful, and accommodating, and the whole experience was just wonderful. I'm so glad I didn't have to return the pants. Really grateful for the amazing customer service from both Sharen and Zohreh.

They have a very nice selection of quality, designer clothes/jewelry/perfume and cosmetics. They…read morealways treat customers with great service.

Wanted to give a big shoutout to Fabrizio. Guy was not only incredibly helpful but also had a great…read moreattitude the whole time. I kept asking him to check the back for different sizes and items (probably more times than I should have), and every time he did it with a smile like it was no problem at all. He even offered me some cold beverages, telling me to help myself. At one point I was joking that I could just hang out there all day because the vibe was phenomenal. Walked out with some great clothes, and must say Fabrizio's energy made the whole experience that much better. Definitely a 10/10 experience. I'll absolutely be coming back. Thanks again, Fabrizio.

It was a quick stop. And I didn't buy anything…read more Because this review is for the staff. As a tourist, it took me awhile to maneuver my way around the outdoor mall. Since I couldn't focus on the map (I really needed to go!!!) I decided to just stop here and ask where the restrooms are. I was given specific instructions and found one around the corner from here. Hubbers and I decided to come back to see what goodies they had to offer. I will admit that they're very pricey for our taste but that didn't matter - they didn't have anything we liked. So why the 5 stars? Because the staff were incredibly friendly and welcoming. They treated us like we just bought the entire store. They even offered us free beverage while we shopped, whether it's at their store or not. Who does that! So kudos to the staff! Thank you for making us feel so welcomed in your store!