This is now the closest Marianos to me since the Bloomingdale store recently closed. This is a much bigger store and very organized. Sale items are clearly marked and the store is stocked very well. Go early as this store and shopping center does get crowded, especially on weekends. Parking is very easy . I definitely will be back. read more

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First, their prices on a lot are now more than whole foods. lol. Second. Store says open until 10:00 but no where states the service desk is closed at 8:00. Are you kidding, so if I have a return I can't return after 8:00 even though stores open. Never going there again. It was a while. Remember now why I stopped going. Stupid. Now I have to come back. You going to pay for my gas. This will be next store that goes down. lol read more

Bakery Review! I worked with Marlene at the Bakery to order my wedding cutting cake. She was very patient with us describing our simplistic design. She went through all the flavor/filling options and what the upcharges were for each. She told us when the best time was to come in and order as well as how far in advance we needed to come in to order. The cake was the perfect size, design was exactly what we wanted, and pricing was very fair! I would absolutely go back for custom cake needs in the future! read more

Mariano's - Hoffman Estates - Bakeries Near Me - Hoffman Estates, Illinois

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I have lost at least $60 in food that was no good when I got it home. Hamburgers were rotten before the sell by date and we had to toss them. 3 times now the pre packaged fruit is moldy/slimy and not even near the end date. Fish from fish counter-bad at opening the package the day I bought it! Not shopping for fish, meat or fruit there anymore. Walmart is so much better. read more

Hate the digital coupon idea. Been here couple of times with girlfriend as she likes for some reason but give me Trader Joe's anytime. No coupon nonsense, not blasted with in store advertising, less expensive, just all around better. Just sell good products at fair price with no gimmicks. Not hard to figure out. read more

It's a grocery store. It's clean and well stocked. I'm wavering between 3 and 4 stars because while it's a step above other local grocery stores, in terms of atmosphere, it is a bit more expensive. It's a grocery store. read more

First thing I said to my spouse as we walked into the store was "remember, this is the store that never gets their prices right". We used to live in this area years ago. We were driving by after an appointment, needed a few things and thought we would stop in. While we were checking out at the self checkout, we noticed right away several of the items were not scanning correctly. (according to the sale price). We gave the benefit of the doubt and thought maybe once we hit the payment button, scanned the barcode on the store sales flyer, the prices may adjust. It did not. How does this even happen? The gentleman who was working the self checkout was extremely busy with all of the customers checking out. He helped us adjust the donut shopcoffee price, focosia bread price and the keebler peanut butter crackers to name a few. Our bill went from $53 to $33. We won't be back. read more

Like everything Kroger's touches, it's gone down the toilet. The latest innovation, which is the straw breaking this camel's back, are the digital coupons, which are an absolute abomination. First, waste my time with one of the poorest, most onerous interfaces to a phone app I've ever seen. Then try to steal my money at the checkout by *never* and I mean *not once ever* honoring the digital coupons. Then waste more of my time when I go make the manager refund my money. Just sell me reasonably priced food, for God's sake. read more

Company is not investing in the upkeep of the store. The deli in particular is showing wear and tear. Store has invested in self-checkouts but not in the upkeep of the store. Went on a Friday night and it was fairly empty - felt like a shadow of what it used to be. read more

Been waiting 10 minutes for an associate to come unlock their liquor cabinet. Basic hard liquor is in locked cabinets and require an associate to come unlock. read more

Mariano's - Hoffman Estates - Liquor dept - Bakeries Near Me - Hoffman Estates, Illinois

Rotten avocado throughout an entire tray of sushi. This was a catering plater and every piece of sushi with avocado was not oxidized but rotten and brown read more

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A bit cramped but so many good selections! Aisles could be slightly bigger, but otherwise I really like this store! Not extremely pricey & a good bakery section. Fancy! read more

Our host needed some groceries to make oven French toast. I looked for the famous neon green relish that is in Chicago dogs. They have it here. Also bought some yum yum sauce. Groceries are now taxed in IL. This grocery store is connected with Kroger a chain. read more

Who waits until two days before Thanksgiving to go shopping?! This guy! Despite the fact that it's two days before one of the biggest food days of the year we found everything we were looking for, and at sale prices to boot! We nabbed a delicious ribeye roast (at a great discount!), fresh bread, veggies, apples for our pie, assorted bits n bobs, and of course alcohol! The woman in the meat dept was a gem, helping us pick out a great roast, as well as explaining how I can cut the roast, and making sure I went home with butchers string when I said I didn't have any! Ken, the cashier who assisted us, caught that I hadn't entered in my Mariano's card/phone number, and made sure I went to customer service where a kind woman applied the sale amounts and reimbursed me $47! Jessica (I think that was her name), was a conscientious bagger, doubling up on bags to prevent anything being too heavy! Great job all, and thanks Mariano's!! Happy Thanksgiving! read more

Mariano's - Hoffman Estates - Bakeries Near Me - Hoffman Estates, Illinois

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Always a great choice to get quality produce and groceries at great prices. This is very similar to other Mariano's in the areas which have a great selection of prepared food and bakery items, and awesome options such as cheese and meat boards at super reasonable prices. In particular, I love their better than average choices of baked goods and cakes, which allow me to get competitively priced items for any celebration when I need to. I'm also very pleased with the friendly service and speedy checkout times. read more

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Excellent service all around. The atmosphere is similar to your typical grocery store, however the variety of food offered is beyond expectations. Highly recommended for anyone who wants to splurge even if only from time to time. read more

I'm a recent transplant from the San Francisco Bay Area, where you have limited grocery choices - essentially you have Safeway (same parent company as Jewel-Osco), Whole Foods, and Trader Joe's...and that's it. So, it was nice to see the variety of grocery stores available for choosing throughout the Chicagoland. Mariano's quickly became my grocer of choice. A division of Kroger, the first big plus with shopping @ Mariano's is variety. The breadth of product options is truly impressive. Unlike competitors, the options to choose from an array of brands, sizes, and flavors is something you can bank on. For example, there are aisles devoted to international food options, and I was particularly impressed and pleased to see Italian and British groceries. Another example - prior to the Coca-Cola Company killing the brand, Mariano's was one of the few places I could snag Tab Cola - my favorite throwback soft drink (albeit a closet- Tab fan!) What leads me back to Mariano's on a regular basis is their spectacular range of prepared foods - from street taco kits to grilled salmon to turkey meatloaf, there are a ton of tasty, ready to heat dinner options that save a ton of time and allow you to still deliver a decent, nutritious dinner. Another huge plus is Mariano's butcher counter. Need something quick for dinner? Try their delicious pub burgers, house-made sausages, stuffed bell peppers, or tortilla-encrusted boneless chicken breasts - just to name a few. Bakery options are also top-notch including foccacia and delicious pretzel bread. There are a few drawbacks. PRICE: Mariano's (like many other Kroger divisions) is pricier than a lot of other grocery options - definitely higher price tags than Jewel and Aldi for sure. Slightly less expensive than Whole Foods - so to level set, you see a hike in your grocery bill. I do my staples-shopping at Jewel, Walmart, and Aldi, and then head to Mariano's for their butcher counter, prepared foods and specialty items that might not be readily available elsewhere. PRODUCT FRESHNESS: I've gotten duped a couple of times (my fault for not checking) whereby I've purchased an item that has long expired. Mariano's really needs to do a better job at pulling expired products from their shelves and counters. Another pet peeve - If you want cash back, Mariano's charges a fee. For a company that continues to make record profits, this is pretty lame. All in all, a much appreciated, frequently patronized, reliable grocery source. read more

Store is clean but the layout could be improved to find items on sale. You must use their digitals to get good pricing otherwise items are high. But the biggest item that is bothersome is that there Friday Freebies comes with a caveat (you must spend $35 minimum to get it) Then it isnt free is it, which is disappointing. read more

Since Mariano's was purchased by Kroger it's really gone down hill. Was there today. They no longer have seasoning for fish. They no longer have Lipton's ice tea in cans -12pk. They no longer have popcorn salt. And in many of the isles the shelves are empty. I guess I'll have to go back to Jewel Osco where they have these things. It's really sad to see Mariano's to devolve into a second rate food store. read more

Out of all the other Mariano's I've shopped at, I find this location best among the others. First of all I would like to say that the staff here has been phenomenal, very helpful, as well as feeling fond to say hello. Usually I'm all about saving as much as possible, though I don't mind from what they have to offer, as it's usually unique in some way, or just something worth trying! Mariano's has so much to offer, like. Honey... they have around, over 30 types of honey, that's really astounding! Along with a large selection of teas... So many teas to choose from and exotic honey to pair... heaven. Purciutto, as I've realized not many other grocery stores sell at the deli (unless prepackaged). Oh! The breads at the bakery are wonderous! Definitely check out the large selection of Jelly and jams they have in stock! Wine too.... eek, quite a selection and inventory for variety. Oh! Icecream, the gelato is delicious! Especially Lemon, mango, strawberry. If you're someone who enjoys reading, looking and browsing, you'll definitely lose track of time with their products on the shelves, especially with eye catching packages. read more

Mariano's - Hoffman Estates - Bakeries Near Me - Hoffman Estates, Illinois

Considering that this is the newest Mariano's in the area and it has the main offices for all the local stores, I had pretty high expectations and was prepared to give them five stars. Well, that's not happening. I'm used to the employees in the other locations being super friendly, talkative, and knowledgeable (side note: I used to work at another Mariano's location and prided myself on being a pretty good cashier). I didn't get that impression here at all. The first cashier -- when I purchased my so-so lunch to eat there -- didn't really know what she was doing. The second cashier in the checkout lane did not greet us or say anything. The third cashier -- when I bought my kale smoothie -- was really friendly -- yay! However, all of them were really surprised when I asked them if they wanted my Mariano's card and seemed like they were still learning everything. Maybe they didn't have as much time to prepare prior to the opening as the other locations? I don't know. I definitely was disappointed by the lack of excellent customer service here. The aisles here are big, which is great, but the deli/produce/gelato/bakery area seemed cramped. Prices and selection was great (whew!). However, (I know that Mariano's is not a health foods store) I was disappointed with their vegan selection -- not as many vegan cheese, meat, and yogurt options as the other locations would offer. I was really bummed because I was counting on coming here for those since Whole Foods and Trader Joes are quite a drive from my new apartment. Oh, the kiddie carts! Ugh!! Unlike other stores, the ones at this store are painted reds and blues (and maybe other colors) so they almost seem to encourage children to race them around the store -- because that is exactly what we encountered. On top of that, the people here seemed slower (employees and customers) and indecisive about what the wanted to order (the deli bar was crazy)! My husband and I were anxious to leave. The only thing about this location that thrilled me? THE JUICE/SMOOTHIE BAR! I had an amazing Kale smoothie and ended up buying all the ingredients for it so I could make it at home. I will probably find myself more at a smoothie place for these kinds of drinks than here, but it's good to know they have the option. We are sticking with the Palatine location for our Mariano's trips. I might come back here in a couple months to see if things have [hopefully] improved. read more

Mariano's - Hoffman Estates - All-natural, vegan, gluten-free soups available. YES!! - Bakeries Near Me - Hoffman Estates, Illinois

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It's a damn shame that chose to take my first ever trip to Mariano's on the second day of a store opening. Stupid me!! The police directing traffic on Golf due to the droves of people that are being magnetically pulled to mariano's should have caused me to continue driving past but I really wanted to try out this new place. I have hated Dominick's for many many years, so I support anyone that takes over their buildings! :) I picked up some cherries and a loaf of bread. We needed a quick bite before a meeting the other night and I have heard that their prepared food section was quite a hot spot. I had a chicken finger, a piece of italian sausage and some mac & cheese. The chicken was a nice white tender and the sausage was a little overcooked. The mac & cheese was pretty yummy. My fiance had some italian sausage and really enjoyed it. For $5.99/lb, it wasn't a bad deal. The salad bar is $4.99/lb. and has a nice variety of choices, guacamole, fruit, salad, etc. We never made it passed the produce and prepared foods section for a number of reasons....we were in a hurry, the large crowd wasn't very appealing for either of us. You can't really have a cart in that area, the people are everywhere. I sampled the pizza and it was fantastic. They offer cooked (just need to heat at home) meals...entree + two sides for $6 or $10. These foods looked great and I think we'll have to try that out sometime. The $10 options are only the tilapia and beef entrees, everything else is $6 per meal. Quite a great deal, if you ask me. I look foward to returning soon to try walking through the whole store and see everything they have to offer. ps. I can't wait to try out the fried dough in the gelato section...I hear it's like a funnel cake any time you want! read more

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I always shopped at Mariano's but recently I misplaced my rewards card and I was saving like 30$ and I was trying phone numbers I must of forgotten what number I used but then the girl wasn't gonna let me search my wallet she rushed me out of the store so therefore everything u got was full price I wasn't trying to spend a lot of money I will only go to the Crystal lake location from now on At least they treat you nicer. By the way my rewards was in my wallet thanks for nothing read more

Excellent service! The young lady in the bakery went above and beyond. Was very nice to my 9 year old daughter and offered a sample. The glazed twist are soft and fresh. Good service, clean store and great bakery. read more

Rating: 4.5 I loved Marianos.... maybe I'm a little biased though because I just really liked the classical piano music that was playing while I shopped..and there aren't many grocery stores that do that.... :) Likes: -the layout of the grocery store was very organized and clean (i guess this is normal for a new grocery store) -the classical music playing -customer service (employees I approached or was approached by were all very friendly) - there's a bakery and delicious cupcakes -free wine/alcohol & cheese tastings (woohoo) -freshly squeezed orange juice -the cute smaller sized carts -deli and food court area -gelato!! yay!!!!!! Costs: depends on what you're buying..the costs of the products might be a little bit on the higher end.. or a little more expensive than Dominicks or Jewel, but similiar to Whole Foods?... they have a values card which you accrue points on and get something from it.. like if you spend a certain amount.. you get the something discounted or free.. **both times I came here.. it was packed.. but probably because it's new.. and I went during peak grocery shopping hours... I will definitely come here to shop or to eat dessert.. :) read more

Mariano's - Hoffman Estates - Mini size gelato is $1! :) - Bakeries Near Me - Hoffman Estates, Illinois

I love Mariano's! How can you not love a grocery store with a Nordstrom feel??? Their live piano player gets me every time =) Mariano's gets 5 stars for their huge salad bar, always fresh bakery, gelato shop, hot and ready food selection, organic food selection including sushi (that I will never eat at a grocery store), great value, friendly and efficient staff, great selection of liquor and wine, and great selection of EVERYTHING! This location has a great manager who greets customers and offers help every time! Negative: parking usually is not the best. read more

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I hadn't been there for a while but shopped last week and was disgusted with the shopping carts! Very dirty! I checked several and they were all dirty. The whole store didn't appear we'll kept. read more

Store Review: A combination of fruit market with whole foods. Mariano is a bustling grocery store that required police to direct traffic during the opening. There is a combination of normal grocery items mixed with the organic type of food you would find at whole foods. Overall the prices are reasonable on sale items and not so much on regular price things. There is a ice cream stand as soon as you walk in and hot food items as well. All and all a great store with food items on sale. Pros- Quality food, large selection Cons- Items not on sale can be found cheaper elsewhere Hidden deals- Check weekly sale ad on the mariano website read more

Come on guys you can do better than this! Any other store in the area DOES NOT CHARGE for cash at the checkout. It's .50 cents but still? Cheap skates! read more

It's 5:30 pm and they have 1 cashier and only one self checkout. Unacceptable when people are going home from work and trying to feed their family dinner. The amount of people standing in their crazy long lines is insane! They're charging enough for their crappy groceries. Hire some help! read more

Very clean. Staff very friendly and helpful. Prices are worth it. Grocery items fresh. They have the best fruit of all the grocery stores in that area in my opinion. I also get all my prescriptions filled there and the pharmacy staff are basically my chosen family lol read more

Basically a Kroger. I thought things would be nicer, and they are slightly better (produce is very good), but yeah was expecting better merchandising befiting a local chain. It is a very big store and looks relatively new inside, those are pluses. read more

I've been to many of the Mariano's in Chicagoland. While it's become my new go to grocer in the last 6 months (bye bye jewel!!!) , this location has become my favorite. The staff is really on point. Joe and Melissa at the Seafood and Meat Counter are awesome. Both remember me by my orders and Melissa has twice offered to make something that I wouldn't even ask at other Mariano's. Noi, the short lady that does Guacamole on the weekends and samples during the week is amazing. Today she did the kindest thing for me that was so ridiculously above and beyond! She whipped up a lb of guacamole just for me with a smile even though I insisted she didn't. Seriously this lady is the kindest person and is one of the few left that understand what customer service is about. Good crew here Mariano's. Good crew. Please give these 3 a high five, fist bump and hug! read more

Mariano's - Hoffman Estates - Bakeries Near Me - Hoffman Estates, Illinois

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When I'm in the area, the primary reasons that I visit this Mariano's are the Friday Download freebies and hazelnut gelato ice cream if available. The Vero Coffee & Gelato cafe here is smaller with only two counter-top tables nearby, and the selections are much smaller than the West Loop location. However, I like that it's right by the entrance. What's nice about this location is that the Friday Download freebies are all in one section next to the flowers section so that you don't have to wander all over the place, They also usually keep an adequate amount of freebies in stock, at least for dry foods. If it was ice cream, there's a 50/50 chance that it'll be out of stock. People love their ice cream I suppose, including my parents. Checking out usually isn't an issue. I'm glad they have enough registers open where you don't see long lines like some of the Chicago locations. If you purchase alcohol, they will need a supervisor to come over to verify your date of birth and enter information into the system. Remember to grab your food samples along the way that are placed throughout the store (usually during the day)! read more

The new pharmacy manager, Charles, is destroying the phenomenal customer service reputation Stephani and Kunjal built. The only reason I gave them 3 stars is because Stephani is still there and because of the addition of Matt. They are both amazing, helpful employees. Charles couldn't be bothered to call and tell me he didn't have the medication that was called in or perhaps he just didn't fill it because I was told there is always a supply of the medication I needed and getting 2 pills shouldn't have been an issue. When I came to pick up, I was supposed to get 5 prescriptions. Charles was rude, short tempered, never looked at me or made eye contact and seemed to be bothered by my presence. He never told me he didn't have the one prescription filled just handed me the other 4. When I checked the bag and questioned where the other one was he continued to snap at me and seem bothered that I was questioning where the 5th medication was. He preceded to tell me it needed to be ordered and he would request it tomorrow. I asked if he would have it tomorrow since he knew today it couldn't be filled there. He asked me, "do you want me to order it or not?" Previously if a medication isn't in stock the pharmacist calls to let me know so that I have the choice to transfer the script if I need it right away. That never happened. I checked with the pharmacist today who told me that medication has been in stock. I was there a half hour before the pharmacy closed, it appears now he just didn't want to be bothered to fill it. I was very disappointed to hear that he is the new pharmacy manager in this location. I switched to this pharmacy because of their amazing customer service and Charles definitely doesn't uphold that level of care nor seem to care to. It's disappointing to have to interact with an employee who has no business interacting with customers. It is BY FAR the worst customer service I have ever experienced there. read more

Service is soooooo sloooow! I'm actually standing in the bakery department, waiting 35 minutes to get 2 cupcakes(it's my daughter's birthday tomorrow and it's the only place open now). Someone paged the bakery twice and also paged the manager twice. Nobody showed up. Finally a young guy named Erik was nice enough to help me. And he's not even from the bakery department. read more

Mariano's is our favorite grocery store. It has a great selection with decent prices, not as pricey as Whole Foods, but still has unique items. They have really good meat at the butcher, they will also grill your meat while you wait if you request it. I really like the huge pre-cooked meal area, which is perfect for lunch. The gelato and coffee bars are also an added benefit. read more

We were going to check out on February 18 around 5:00pm and it was pretty busy. My issue was they had 3 register lanes open, all in succession. People were lined up 4-5 deep in all 3 lines right next to each other. When I went to speak to a manager (her name was Jessie) to see if it would be more safe to have every other register open and that the current situation was very unsafe, she told me "well you can shop somewhere else if you don't want to be here". This was a very dismissive comment, and one which should not have been made. I'll be shopping elsewhere for a while I think read more

Worst Marianos. Terrible cashiers, painfully slow and scan things twice without noticing. I've been shopping here weekly for 5 years and it's gone very downhill. The last two times I've bought milk for my toddler it was spoiled even though the expiration date was fine. They must not be storing the milk at a cool enough temp. Everything about this store it horrible. Avoid if you can read more

Boy YOU CAN TELL THE DIFFERENCE now that KROGER has full control if Mariannos it is getting more Shop N Savish everyday , and dirtier and grittier as well. The check out conveyor belts are filthy sticky disgusting, and who likes shoping in ridiculously dimmer lights. The hot food islands are not refreshed enough. And worst of all long ever so slow Walmart style checkout lanes. For true UPSCALE shopping I go to Heinen's in Barrington their hot food salad bars are the bomb. For a expensive Shop N Save KROGERS I go to Mariannos. read more