Came here recently to see Star Wars and the Hateful Eight. Absolutely love the super comfy reclining seats. Friendly staff too. Looking forward to returning x) read more

Marcus Elgin Cinema - Ticket prices found on their website - Cinema Near Me - Elgin, Illinois

What a joke. This used to be our favorite theater, and the experience today was an absolute travesty. I understand COVID restrictions, but we've been to several theaters since they re-opened and not one of them has forced us to buy concessions through their app before picking them up at the counter. Giving you the option to pre-order is one thing, but giving you no other choice is ridiculous. We were late to our movie because I had to download the app, place an order, then get in line. Completely unnecessary restriction. Then, with ten minutes left in the movie, they turned the lights on, totally killing the ambience. An unforgivable sin for a silver screen experience. I can't believe I'm saying this, but I'm done with the Marcus Cinema in Elgin, and Marcus in general. Might return when things go back to normal, but as of right now this was a terrible experience. read more

We do like this theater. Today was our first 3D movie here and wow the sound was amazing! The reclining seats, Or mini couches are suuperb!!! My only complaint is there should be seat service for drinks and food. You do need to reserve seats in advance here.... So be on your game or you may not be able to catch the movie you want! (This happened to us our first time here) Popcorn is fresh, oh.... And they do serve wine and many beers on tap! Hard to go to a whimpy theater after this. read more

The theatres and shows are great. Their online sales tool recently changed for the worst. It takes twice as long to buy tickets when the website is not stuck. Please go back to your prior tool, I may have to start using AMC theatres when I want to pre buy tickets. My latest experience today was no confirmation of purchase but Visa charged my card. I called theatre and they said it was a 3rd party booking so I should contact them. There is not a phone number to call, their email response was they would be back to me in 72 hours, the day after the movie I am hoping to see. A frustrated customer. read more

My father and I come to this movie theater quite a bit. It's the closest movie theater to us. I like that it's close to home and that we don't have to drive far. I love the $5 Tuesdays. They're great!! Super affordable with popcorn included and well worth it. I love the staff, preferably Ginger and a girl who I forgot the name of (she has dark hair and tan). Both ladies are incredibly nice and have great personalities. They put a smile on my face every time I see them. The reason why I'm giving this movie theater four stars instead of five is because sometimes the teenagers that go there do get roudy and are very disruptive. I know that this theater has tried to make a difference with this, I have observed the tactics that they have used. I appreciate that but unfortunately there is still a bit of an issue with it. I do like this theater but unfortunately I do not love it. read more

Definitely bumping the stars way up for the Marcus Theatres. This is now my go to theater spot! They fully renovated the place- ticket purchasing is now easier (done in person or online in advance), everything looks nicer, cleaner- so improved. The best improvement however is the new seating. Incredibly comfortable recliners now outfit all of the theaters- and it is a dream to see a movie here. I highly recommend checking it out even if you weren't a fan before. I'm a convert! read more

This is the best place in the area to see a movie. They have dream loungers now and you can reserve your seat, buy your tickets on their app or online. If you get their free rewards card, there isn't a service charge to buy tickets on app. The only bad part, and I haven't found a theatre yet that has this down, is the excruciatingly slow lines at the snack stands. Would easily be 5 stars if this was improved. The place is also kept very clean. read more

This theater looked perfect for what we wanted during the Christmas break. Lounge chairs, food, wine, and beer for the rainy afternoon visiting family. One of our family members has a gluten allergy, so the fact they advertise on the website AND in the theater that they have gluten free pizza worked out even better for us. This is where the fun starts... We show up with our pre-purchased tickets and move through the line quick enough, but realize they discount for military that wasn't advertised online and now it was "too late to fix". Then we go to order our food starting with the main item, the gluten free pizza. "Uh, we don't carry that". Really? Because it's on the website, the marquee above you, AND the menu in my hand. "Yeah, the other theaters might do that I don't really know. But we don't." Then he asks his manager and he just shakes his head. So we ask is there ANY gluten free options that replaced it? "Uh, I don't know". Ok cool, we'll just stick to your $9 canned wine. Thanks and we won't be back. No plan to fix the problem for us or anyone else that might have similar issues...just let the problem exist. read more

NYE went with hubby for The Hobbit. Everything is ok we have dream chair & lay on it very comfy... but no staffs serve & clean the hall as we can still see some cups & popcornsn on the seats. But what do you expect during NYE? Lol... happy new year by the way :) read more

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Most recline sits doesn't work.... is very dirty between the sits Bathrooms are not in service :/ read more

The prices, overall, are reasonable. The theater is remodeled and beautiful. The seats are comfortable and recline and can become a love seat! It's has become my official go to movie theater. I can not say anything bad about this place and I look forward to making this out regular spot! Great job Elgin! read more

Marcus Elgin Cinema - Awesome, comfy recliner seats - Cinema Near Me - Elgin, Illinois

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My husband and I love going to this theatre and luckily it's right down the road from us!!!! Become a Marcus rewards member because the discounts are a nice plus. We love how the updated all of the theatres with the recliner seats as they're so comfy!! The only reason I didn't give 5 stars is because many of the workers don't seem very knowledgeable when interacting with them. Every time we go in we get a price adjustment for our military discount yet not everyone is on the same page regarding this policy. The workers at the concession stand don't always listen either. One time I asked a question and the lady had answered it and then went on to contradict herself immediately afterwards. Overall though, this Marcus theatre is a great place to catch a flick! $5 movies on Tuesdays!! read more

Been to this theatre many times with the Family, price is a bit up there but now a days most seem to be pretty pricey, when you can hit the $5 Tuesdays and you can save. Getting tickets online was easy and the seating is great large comfy recliners that I enjoy. Hope they get their act together and hire some people at the concession stand that want to be there. Last few months the service has dipped and the staff seems to resent taking care of the customers. This is a shame as they used to be a lot more pleasant and provided good customer service. Two times ago I had to go back to the counter cause 2/3 of my popcorn bucket was crumbs, the girl tried telling my daughter that's cause she ate the good part, really? And the staff is just rude, you ask questions and get sharp, recently I questioned the price of a pop and was told, well it is $6.50 you know, No I didn't thats why I asked. My concession cost is normally close to my movie tickets total cost, I don't mind spending money but would like to be treat properly, and not like I am bothering them to sell me popcorn or candy. read more

Great family place tons of food selections now. Reclining seats. If you plan on going on Tuesday's make sure to pre-order your tickets, especially for movies that came out the Friday previous. I honestly enjoy going on Tuesday for the deal on my ticket and the savings from my ticket means a little more to spend on snacks. read more

Worst experience twice ! Never order food there they take to long and forget to make your orders !! And still give you attitude ! Will never be back here again ! read more

What is a theatre with crappy popcorn? Last choice! Marcus/Elgin has the worst "butter" topping in the area AND you have to search out salt. When asked, the staff answer, "There's probably some over near the tables somewhere." Everything else is average for theatres nowadays.....reclining seats, plenty of showtimes on opening weekends; free refills on pop; I think I saw a bar; and good screens. So, if popcorn makes the difference for you, go to Hoffman; Warrenville ; Bloomingdale or Batavia. read more

How do I start it great good for the kids on a night out and the best part are friday as a rewards member you can get free popcorn and drinks and for only five dollar While in other places it more money the comfort great they step there game up buying the new chairs and overall I give th read more

This theater recently installed reclining seats, which is nice, except for when they don't work. I went to sit down in my seat and realized the buttons that make it recline were not working. The people next to me were also having the same problem. No big deal, we asked one of the staff members and they promptly found the problem (it was unplugged) and fixed it. They were very accommodating to us, which I appreciated. Like this theater a lot and would definitely come back. read more

Love this local theater. Great seats throughout and it's always very clean. Their rewards program really pays to have.

The Marcus Theatre in Elgin is fantastic. The employees are helpful and friendly. The only complaint I have is with the $8.00 Tuesday Pizza it is horrible, don't waste your money.Your better off with the $2.00 hot dog. read more

Clean, relaxing, friendly staff. It's just incredible how expensive movies have gotten.

I used to come here all the time,but then the prices went up too much.As a senior I am not going to pay $9.00 for a weekday matinee.I now go to cinemark theatres and pay only $4,50 or $5.00 for weekday matinees.So much better. read more

Disgusted at the way I was treated by manager Benjamin Hilton at the Orland Park Marcus' location. They have new purse policy and would not not allow me to enter the movie after management deemed my purse "too big". I offered to let them check my bag and he refused. I first waited in line to buy a ticket, then I waited in line again to have my ticket checked and then they made me hold my purse up to a square where they told me I couldn't go into the movie. This new policy was not explained when buying my ticket. As I waited for my husband to bring my purse to the car, I watch Mr. Hilton allow 3 other women in with purses equal to and larger then mine, telling them to hold the purse handle in the middle so it would fit better. We have been Marcus customers since we moved to Orland 14 years ago. This will be the last ticket we by for ourselves or our children. Imagine here we come! read more

Every time my boyfriend and I come to this theater the slushees are always out. I think for $11 night admissions and $6.50 for a large slush is all the machines should work. read more

We usually go to the AMC in Lake in the Hills but we decided to go check out the Marcus Theatre last Tuesday after seeing an advertisement for their $5 Tuesdays. Every single movie on Tuesdays' is just $5 per ticket. Plus they have lots of food and drink deals as well. We really enjoyed this theater. It was very clean and although it is much smaller then the AMC Lake in the Hills. The seats are exactly the same reclining dream loungers. read more

Very nice set up their. I ordered my tickets online. As I walked in I had to enter my confirmation number into a machine and I got my ticket. And the seats were outstanding recliner seats very comfortable. read more

Glad to see this place got the renovation it needed. Chairs are comfortable, screens are good size, sound is good, food is good, and good price for standard and ultrascreen showings. They still do $5 Tuesdays as well. It's reserved seating, so get there early or get tickets online. read more

At 53 years old and my ID in the car that my son had they would not serve me a beer. I had the manager come over and he still wouldn't. Then they screwed up our food order. While they can make a mistake at no risk the customer can't. Thanks goodness for movie streaming read more

Woohoo.. I really liked the seats with recliners, had a good time watching a movie out here.. Only thing seems to be a bit expensive, but hell I will take it for the seats.. but oh my god - $3.75 for some snicker bites when compared to $1 at walmart is crazyy.. :| read more

Comfy reclining seating is nice. Screens are a bit blurry in spots and could use replacement. You choose your seats beforehand which has its pros and cons. The popcorn is awful tasting. They also put butter on behind the counter and they dont put a lot on, so if you prefer heart attack popcorn like me you're out of luck. Free drink refills are a plus though. read more

Great theater. Nothing bad to say at all. We love going here. The Tuesday night $5 deal is awesome! Just get there early and buy your tix ahead of time if you can. read more

The auditorium we were in was very small. The seats recline, but didn't feel really comfortable to me. I was very hungry so my husband got us some pizza and nachos. They were too expensive. The nachos were stale. The pizza was literally like a Jacks $2 pizza. I was obviously disappointed. Will not return. read more

This place was a real find to us having just moved to Elgin. We used to pay a small fortune to attend a similar theater in South Barrington (iPic) and Marcus Theatres has offered us a very comparable experience for much less money. The furniture is very comfortable, prices are comparable to theaters without the added luxuries, and the newer technology (ticket kiosks, showtime screens) and modern decor really make for a pleasant experience. read more

We like bringing the kids here for $5 Tuesday's! Not only do you get to reserve the comfy seats, but you get free popcorn as well. It's a win every time we come. read more

Very very clean. Tuesday $5.00 deals are the best. Staff very polite and friendly. New dream lounger seats and super wide aisles make for a pleasant experience. read more

Love the reclining lounge seats, the great sound system, and reserving our seats online! I also have their app and the Marcus card so I earn rewards of discounts on admission and food on a frequent basis. $5 Tuesdays are fantastic, can't beat the price, but it is best to plan and buy your seats at least a few days ahead of time for popular movies ! I bring a travel pillow and blanket, because that is how I roll. Hubby likes how most of the theaters have enough room that if someone needs to leave to go to the restroom no one needs to adjust their seats or sit up, etc. They recently changed their popcorn, and the buttery topping is different and doesn't agree with me ( I did like their old kind much better. ) :( Other than that, I am there all the time, it is very close to my house and my go-to movie theater. read more

LOVE the theater, but the butter topping for the popcorn is GROSS!! My Favorite part of going to a movie is having a Big container of buttered popcorn!! The topping they have is NOT butter, and God only knows what's in it!! WORST tasting garbage there is!! Very Disappointing!! I hope others complain about it, too!! Maybe then the word will get back to Mr Marcus that there needs to be a change!! No one else cares!! :( read more

Bought tickets on line because they said you would avoid the lines by picking up tickets at the kiosk. We waited 15 minutes at the one working kiosk to pick up our pre-paid tickets. We were 4th in line. The issue is everyone uses the kiosk to purchase tickets too. What a nightmare. It is soooooo slow. It's ridiculous that they don't email them to you. Never again. Went from 1 to 3 stars because Marcus Theater manager contacted me about my complaint and said they will fix the broken kiosk and find out why the other is proceeding so slow. That's great customer service read more

This review is of the online process of buying tickets. The theater is nice if you can manage to get a seat. I have had NOTHING but problems with buying tickets online. It's important to buy them ahead of time because you select your seats when you buy the tickets. I have received so many "error" messages when attempting to purchase tickets. It can never read my rewards card number correctly. I have run out of time on multiple occasions because it has trouble processing my card and gives me the error message. Then, when you run out of time, the website thinks your seats are still taken. I will no longer go to this theater because of the issues with buying tickets. It shouldn't be that complicated. read more

I agree with Sean and the problems with these idiots on their phones. I went to the lobby 3 times on Christmas and asked them to talk to someone about it. They never did anything. read more