The pharmacy here is terrible. I literally just wanted to go into the pharmacy and get Mucinex D…read more The person helping the pharmacist at the counter. Pearl is completely clueless. If I didn't know better I think she was high or something. She works in the pharmacy yet has no idea about anything. Common cold medicines. I said I wanted Mucinex with decongestant and pseudoephedrine. She's like we don't have that we only have pseudoephedrine. The pharmacist who looks overworked and burned out, I was able to yell to her. You don't have congestion and pseudoephedrine together back there? She said you mean Mucinex D yes I said. Of course they have it. Pearl had no idea what she was looking for what she was giving me nothing. I got the Mucinex. I wanted the 600 mg and 60 mg but I was never asked what I wanted they just hand it to you and act like that's all they have. The Customer Service is basically you're an irritation. Why are you here is the feeling I got. The one bonus this place has going for it is it is a 24 hour pharmacy

The pharmacy has the worst service!! Although they provide 24 hours service, it may be more…read morebeneficial for better customer service if they had normal store hours

Worst pharmacy in town, in my opinion. My mom was getting…read moreher prescriptions from here. I asked that I be able to pick up her meds, rather than wait around all day for a delivery. When I did go pick up her meds, the staff were unfriendly and seemed annoyed that I'd come to get the meds rather than have them delivered. 2 months ago, they sent her a text that they had planned to deliver her meds that day (not sure why they ignored my request to pick them up) but had only discovered that day that she needed refills, so her delivery would be delayed for 5 days. No apology, no offer of emergency meds to cover her, I guess she was just supposed to keep her blood pressure down with the power of her mind. Last month, again they ignored my request to not have her meds delivered and sent her a text that the delivery was on its way. No one showed up. She called the next day to ask where her meds were and they said they would be delivered the following week. Again, no apology, no emergency meds. I'd had enough and went to another pharmacy to transfer her prescriptions. The new pharmacy called me and said that Akron Health Mart Pharmacy had actually refused to allow the transfer until I called to tell them why. So, I did. She's now with the new pharmacy and we are so glad to be done with these folks. Please, save yourself the headache and go anywhere else.

I love this pharmacy. You aren't just a number to these people. They know your name they ask about…read moreyour family, they honestly care.

Regular Pharmacists? LOVELY Monday Jan. 12, 2026: fill in…read morepharmacist -I have used Highland Square Akron Pharmacy for 20 years never had a problem NEVER this week (a temporary pharmacist on duty) the way I was treated was horrendous, I actually cried when I got off of the phone, I have never had anything like this happen before, the disrespect, I was a wreck the entire day. There was 1 staff member that was not a regular also and both women were just awful to me. My doctor was forced to call the pharmacist 2 times to get my prescription set and admittedly my doctor was upset because she knows me and I was upset. how it ended? the TEMPORARY Pharmacist told my husband who went to pick it up that she "didn't like the way my doctor talked to her", so she refused to fill my prescription. AND I NEEDED IT. I found a local pharmacy open til' 8:00pm, my doctor made a 3rd phone call for me to the new pharmacy and thankfully I got my medication there at 7:55pm. AGAIN - my doctor referred to the pharmacist as 'a floater' not knowing I already knew she was not a usual staff member, but regardless, my dr. was rude to her so I had to go w/o my medication? My calm, cool, collected, extremely kind husband called me from the parking lot after the final attempt and he told me he raised his voice and yelled at the pharmacist, told her she was unprofessional and causing his wife undue stress, among other things. I was beyond stressed because he never raises his voice, he is the most calm person I know - and he hit his limit with this TEMPORARY pharmacist. In the wee hours I got the app for the pharmacy I ended up getting the meds from and I electronically transferred all of my prescriptions to that place, I can't fathom having to go through anything even close to what I went through yesterday. We are going to be writing up a formal complaint and making phone calls but I need to calm down first, but this review I can do, so there it is.

Don't rely on this pharmacy for maintenance medications. The pharmacy closes frequently and…read moreunpredictably and the customer service is the worst I've seen. Don't bother calling them with any concerns either, they'll just let you sit on hold for 2 hours and hope you'll hang up.

Sand Run Pharmacy are the best at what they do. Highly recommend if you live in or around the West…read moreAkron/Fairlawn area. The staff is friendly and really do know your name. Most of the time when I walk into the place they are already pulling my refill from the shelf to check out. They also perform some vaccinations which is very convenient during flu season. Usually in and out within 20 min. Give them a try... you will never go back to a large chain again!!

You know how most pharmacies ask "When do you want to pick this up? In a few hours or tomorrow?"…read more Not at Sand Run. When you hand them a script, assuming it is not for something that needs ordered, they have it filled right in front of your eyes. No need to come back. The pharmacist knows your name and can process insurance info about as fast as a Google search. This place is an Akron gem!

I love this Walgreens in Copley, it is very small Walgreens so far, I know. the employees are…read moregreat, especially Saraniya, she is always help me a lot to get the products from the aisles, so I do not have to search for it. thanks to Saranya, keep up your hard and honest work, you so much and love this person always, you made my day. I was not finding the women stuff, then she tells me what i am searching and she came to me to help to find it the right one. thanks, again Saraniya. this is call really help to me. honesty I did not get it in another store too, but lucky with her help I got it. also, I bought today k cup coffee maker 80 percent off 23 dollars, the express one can you guys believe it.

The worst pharmacy you can go to. Always understaffed and it takes 20-30 plus minutes or more…read morewaiting in line every time. The employees are fantastic but management is terrible. Do not go here for your prescriptions unless you like waiting for a really long time.

I recently had to switch all my prescriptions to Discount Drug Mart and the staff from techs to…read morePharmacist were beyond helpful. I Can't thank them enough for making the transfer less stressful. Now my favorite Drugstore!

I've been coming here for 20+ years. Always neat things to find, cashiers are always friendly, it's…read moregot that small town feel. There may be an occasional problem, but cashiers are only human and i know customers can be a pain in the ass. Overall I would definitely recommend this to anyone