Ordered on app and given a pickup time. Had to wait 15 minutes extra after checking in at drive…read morethrough. Shakes were half melted.

Definitely not the definition of fast food. Employees are very slow paced.There could be two…read morecustomers and wait is still ridiculous.

Have an issue with getting good staff. Food is usually good. It's a brand new store in a new area,…read moreyou'd think they'd make it as good as they can. Growing pains. Still eat there.

After my complaint the manager offered a makeup box of wings. Very nice!! That is what great…read morerestaurants do

Chicken nuggets took 30 minutes No apologies…read more Almost no one in line too. Just a mess

Today my mother was at this location buying a kids meal and was put in a situation that is…read moreabsolutely upsetting. The person who was working with the fries accidentally poured salt over the fries twice after leaving to get something which it totally understandable. However, when my mother pointed this out, due to the fact that she can not eat things with extreme amounts of salt on it, the employee started yelling at her from across the counter. He then reached to get a kids meal box from the back and as my mother reached out to get it he started yelling at her stating "Did I call your number? What are you doing? This is someone else's food". That is in no way a tone to have with a customer just because she pointed out a mistake. She then asked to speak to his manager who came from the back cooking area and as she was telling him the situation instead of listening he began backing the worker up and stating that my mother was purposefully getting another persons kids meal. The manager mind you could not even see what had happened since he was in the back. The employee then proceeds to hand the SAME kids meal box to my mother since it was her meal. Absolutely ridiculous, upsetting, and unnecessary. Wish I could give this place zero stars

Great burgers and fries and tots. and the best customer service. Always very clean and the staff…read moreis always friendly. We can't say enough about this place!

Food is just ok and the rewards program sucks. It hard to do business with them when they close…read moreearly (unannounced). Since I lost my reward points, cancelled my account. It is what it is.

I stop here frequently. Too frequently, but there are so few fast food restaurants to choose this…read morefar down highway 10. I was very excited when the nice new restaurant with the new layout was being built. But they have had horrible service almost from the beginning. Long wait. Mistakes. And, I am pretty sure the employees are stealing. Two stars because if I am in the mood for Wendy's, have time to wait, and check my bag before I leave it will probably be okay. But as soon as that new Popeyes opens up, along with some other fast food options this direction - they will be in trouble.

Garbage. Always takes forever during the day and every time…read moreI've gone thru after 8pm "their system is down"

I finally tried Whataburger after years of hype. First visit. Likely the last…read more Pulled into an empty parking lot. That should have been the first clue. Sat at the drive-thru speaker for five minutes before anyone responded. Then got asked to wait. Another five minutes passed before I could even order. Staff was polite, but the pace was painfully slow. Ordered the Sweet and Spicy Bacon Burger meal with a large "craft" lemonade. Got to the window and found out the "craft lemonade" was just diet lemonade from a fountain. That is misleading at best. Got told to pull forward and wait again. Another five minutes. A wait like that is fine if the food delivers. It didn't. Packaging stood out. Everything was neat and organized. That is rare in fast food. Credit where it is due. Fries came out hot. That is the only positive. Zero flavor. Tasted like old fries dropped back in the fryer to reheat. If this is the standard fry, it is the worst I have had. I would rank them below Burger King without hesitation. The burger was average. Not hot. Flavor was flat. Nothing memorable. For $15.59, there are far better options in Little Rock. The food is not good enough to justify the wait, the price, or the hype. I would not come back, even for free fries.

The Food is Ok. Orders are sometimes correct, sometimes not…read more It's best to allow at least 30 minutes when waiting in the drive through lane at the West Little Rock location. I usually regret going there once I get trapped waiting in the drive through lane. This last time, my left arm got a little sunburned due to the fact I had my driver side window down.

Food is great...consistently. Service is good and the folks…read moreare on their game. Average noise level. Some customers kids filled there and dropped their drinks at our feet.

I was happily greeted by JOSH at the FG Chennal in LR,AR. He took our order with patience and…read morekindness as we hadn't been there in a while. I continued to watch his customer service to everyone. He greeted as people walked in with a genuine smile and was nice to those customers who had to wait awhile for their shakes. I was impressed and had to THANK him for his sweet customer service. It seems nowadays businesses have lost that. Not Josh. Thank you Josh! Continue the GREAT job you're doing.

A mediocre Little Rock institution that has been around as long as I have -- for almost 50-years…read more But, cheap tacos make it the closest thing to a Tex-Mex (not Mexican) food truck without wheels. If you want Mexican, the taqueria truck in Colonial Wine and Spirit's parking lot is far superior. But, if you want cheap taco's and other quick gut bombs, here ya go.

Love the food but the service is the absolute worst. The employees....every single one I've dealt…read morewith that was a manager... have zero customer service skills. The food is NOT cheap for drive thru Mexican food. At least you could provide good service.

Easy quick service. The order was correct and staff was courteous…read more No issues in regards to food quality.

Got my order totally wrong I specifically asked for all…read moredark and when I returned to work it was all white meat. The lady at the window taking drive through orders was rude and on her phone when I got to the window Where is the management in this Popeyes?

I get Chipotle frequently from this location and for the most part they are good. Sometimes the…read morechicken can be a little dry, but the flavor is still there. My order: - bowl - white rice - queso -chicken - cheese - lettuce Service is quick and the tables are usually clean except during a rush, but that's understandable.

I ordered on the app and asked for a bowl with extra white rice and extra cheese this I did not get…read moreextra rice nor did I receive extra cheese it seemed that the person in to go just didn't care about what went in the bowl Im very disappointed