It pains me to give only 3 stars. I have been to several of Marco's locations and unfortunately this one was not up to par.
We were seated on time (reservation 18:30). That is really the last on point part of the meal. He staff was very friendly, but wow did they mess it up. No communication between the three servers and very poor collective service. Example: I ordered a Bombay Sapphire Martini and after a few minutes, i was told they can t make a martini with Bombay. After i challenged that a lady i assume was the manager came over and said oh a martini, yeah we can do that. It was horrible. Then We ordered wine and a beer and both were brought incorrectly. They brought a Stella and not the ordered Guinness (not even close) and a Pinot Noir and not a Pinot Grigio. Again, not even close.
We started with olives and fresh sourdough and they were great. We then were served French Onion soup that was fantastic. Next course was the main. We had the Farmhouse salad and the signature Filet L'Escargo. The steak was cooked perfectly and the plate was well balanced. I have made this dish from one of Marcos books and it was well represented. Only issue was the steak was on a small piece of bread and the jus which should be the star of the plate was barely there and the little that was absorbed into the bread. Just was not enough jus there. Very disappointing. The salad had way too much dressing. It was almost inedible. Marco's philosophy is do the simple thing great. That didn't happen on this visit. Really a shame. Gave 3 stars because of the varied menu choices, the incredible soup and cook on the meat. No other redeeming part of this visit. We didn't dare order dessert in fear of more issues.
As a side note, we observed people getting turned away because the didn't have a reservation. When we arrived there were 6 people in the place including us. When we left, it was busier but plenty of tables that walk ins easily could have used in that time period. Hate to see the staff make pour business decisions for the man that I idolize in the kitchen.
Truly hope this was just a bad night for the staff. read more