This place is is beyond reproach. Natalie and her team of dedicated professionals treat you like a…read moreclient, not a customer. This place exudes professionalism in every sense of the word. Now it's time for you to step up...

The bad reviews of this place are unwarranted. I was a first time patient today and I received…read morenothing but the upmost care and respect from Natalie Velazquez and her team. I was initially impressed by their thorough cleaning protocols during Covid-19. As patients leave, they do a thorough job of sanitizing chairs, objects and equipment which I appreciated greatly. Their service was impeccable. I had an easy time with the front office staff getting my insurance sorted before the visit - as for the optometrist herself, she was fantastic. Ive never had an optometrist show me scans of my own eyeball and explain them to me in detail. Its usually "heres ur prescription, get out now" hhahah. I for one love the attention she gives to her clients- I love understanding the problem and talking about what we can do to fix it. 10/10 overall visit. This will be my go to optometrist moving forward. Hope this helps to anyone on the fence about giving this place a try!

Came here on a Wednesday afternoon around 1pm. There was no wait and I was seen right away…read more Front desk was friendly, as a returning patient I do recommend this office if you are close to their 8th ave location. Everyone was quick and efficient in their own ways. They're also thorough and will give answers to any questions you have. This clinic accepts cash and card. Card has a fee if you dont have enough cash. Highly recommend calling in to make an appointment beforehand or you would have to wait for a while.

I came here for an annual eye exam. I actually haven't gone through a comprehensive exam for years…read moreafter my previous doctor stopped accepting my insurance. My parents came to see Dr. Roberts since COVID and praised their facilities. I finally decided to try coming after my parents' good experiences. I'm actually changing my insurance next year, so I don't think I will bother coming again even if they accept the new one. Multiple things I don't like: - They don't accept FSA/HSA cards. They charge a fee for regular credit cards too. I think it's so unreasonable for health facilities to accept insurances but not insurance payment cards. Everyone in this community is just used to paying things by cash and no one bothers with insurance cards. I can't tolerate a provider that doesn't match my lifestyle needs. - Crowded and long waits. When my parents first going during COVID, maybe less people went to non-urgent doctor visits, but they were saying how the waiting room is very spacious. When I went, I spent 3 hours at the clinic and most of my time was spent waiting. I was literally bumping shoulders with other patients sitting and waiting there. - Waiting room window. It's so sunny in the afternoon. Their blinds are insufficient to block out light. When your pupils are dilated (or anyone else there with eye problems), it's not healthy to be sitting in such a bright environment. There's not that many places you can look away to since the window lights up the whole waiting room and would reflect off of the furniture. I literally spent so much time just staring at my own lap. - Getting handled by multiple people. If I remember correctly, I went through maybe 5 different people for each step of the examination (plus plenty of waiting in between) including Dr. Roberts. It didn't make me feel like they were specializing steps. It just made me feel like I was getting whisked around from person to person. I didn't know who to look out for to go to my next procedure or who in general is taking care of me. In fact, I can't even tell who is Dr. Roberts until I finally met a woman who introduced herself as such. I literally haven't seen her around the clinic all afternoon except when she came to see me. - Rude attitude. My discussion with the reception around FSA/HSA cards was fun enough. I also don't like how they don't explain what needs happen at each step. I literally haven't been to an eye doctor in 5+ years. Don't complain about me hesitating over where to put my head and stuff. I keep having memories of a previous eye clinic where the machine blows a puff of air in your eyes to measure pressure or something and I hated it. I can't help but think about that whenever my eyes get really close to any apparatus and naturally jerk away. I can apply eye drops myself by looking into a mirror and placing accurate drops, so I don't do as well when people just drip things from mid-air. I don't appreciate hearing a rude comment about how I am sensitive. Regardless if I am or not, you should be treating patients with TLC.

very pleased with eye exam at the office in Clifton today . Yanaoie , who did my eye screening was…read moreexcellent and very caring , in the way she explained everything she was doing. Dr Golz did a thorough and efficient examination she is extremely pleasant also . Overall a very good experience . Thank you all .

This has to be the kindest most accommodating staff of professionals I have ever met! They not…read moreonly do a great job, but are so kind and compassionate at the same time. I highly recommend you give them a try. You'll be glad you did

I met Dr Kashyap at a coffee waffle place near Walter's Pet Styles. It was snowy and cold and we…read moreended up hanging out. So random as I don't hang in Murray Hill. I usually see Dr Joseph Chang at Montecito Aesthetics Institute (6 years no one else touched my face for injection or filler). But I missed him in July and I don't go back to CA till January. I will be 47 in January and 11 months with no forehead help is wayyyyy too long. New York prices are outrageously high due to the rent. Even fancy LA places are lower. Dr K is competitive (more than LA or SB but not that much more for first time anyway). I cannot recommend her highly enough. So young, smart, professional, accomplished. LOVE this place and it's on 110 E 40th which is totally easy (close to GC).

Waited almost 3 hours to see this woman who declared my eyes gross. I did initial su2nd was coming…read moreto this rgery at NYU - worst mistake of my life. 2nd was coming in here for a 2 nd opinion because unlike the women to the right of the review I'm writing, Dr Kashyap paid absolutely no attention and was not interested in anyway what was wrong with my eyes. She just uttered it will heal. I see people 6 months later and their eyes are just fine. Well, it's been a little over 2 weeks and I cannot shut my left eye - oh that will heal. Really??? I cannot shut my eye and it feels like I am being stabbed in the eye with a hot scalpel. Let's not address that because somehow that will heal? And I have severe edema. Really what am I supposed to do about that. As she said my eye are gross so she did not get within 6 ft of me, so I have no idea how she could make a diagnosis but she wanted my insurance money. I think it's called fraud. And she wanted me to get these scripts filled right away, so what does she do? She sends them to the mail order in az AND i LIVE IN nyc. Apparently she pays more attention to richer people on the UES, but god forbid u see her at Mt SInai. Run the other way do not let her operate on you. Her practice director tried to say she didn't but I'm attaching from the Sinai system where it is captured forever. Must start these prescriptions right away but they are in AZ. The front desk team had already removed all other pharmacies so she would send it to the right place. GREAT ATTENTION TO DETAIL MS KASHYAP. MAYBE YOU SHOULD PAY ATTENTION TO YOUR PATIENTS WHETHER YOU THINK THEIR EYES ARE GROSS. OH BTW, AFTER I SAW YOU AND WASTED 3 HOURS I WILL NEVER GET BACK, I AM GOING BACK IN WITH A REAL DOCTOR FOR EMERGENCY SURGERY TO FIX THIS. AS THEY ACTUALLY CARE ABOUT PATIENTS. MAYBE STOP DOING YOUR NAILS WHILE PATIENTS ARE WAITING - HINT I WAITED FOR OVER 2 HOURS FOR THE DISPLEASURE OF MEETING YOU - AND FOCUS ON THE PEOPLE IN YOUR OFFICE. I WILL MAKE SURE MT SINAI NEUROLOGY DOES NOT REFER PEOPLE TO YOU OR YOUR PRACTICE EVER AGAIN

At first she was real nice. One day I went to my appointment early and she kept taking people in…read morefront of me. She was in a rush to do my 2 cataract surgery, little did she know her Anthologist told me I had went under too many times at my age not good, too wait for a while. She just wanted money. She was very rude last time I was there.

Terrible experience, unfortunately. I've struggled with whether or not to write a review and have…read morelanded on helping others avoid having to confront a similar situation. Dr. Fleishman was brusque and rough with me, hurting my eyes while demonstrating how to use a lid scrub and unresponsive when I said my eyes were stinging badly in the process. ("There's a reason it's called a SCRUB," she said, although any on-line demonstration and/or instruction from other doctors suggests a very gentle approach. I felt myself in the position of having to manage this doctor, get the renewal prescription for dry eye I needed at the time, and never book another appointment. And, yes, a long wait before all of this. Months later, when I needed a prescription refill - Dr. Fleishman had included several refills when she prescribed - I could not get any help ie simply have the office contact my pharmacy to ok the refill as is the norm. Having called and texted the number offered on the website (which is her receptionist's cell number) many, many times, I had no other option than to go to another ophthalmologist and start the process all over again. I've never encountered anything like this and recommend avoiding Dr. Fleishman altogether.

I had an urgent need to see an eye doctor and was able to make an appt hours ahead ! The place was…read morewonderful. You would really like it there! The office was super clean and pretty calming ! I was seen by DR. Sarah Pinkhasov. she is well knowledgable and listened to every little thing I explained. The bedside manner amazing. The medical assistant was also amazing , she totally made me feel at ease during the initial exam /intake... the energy here is what I needed especially since I was super nervous and anxious due to not seeing an eye doctor in few years .

I had a cross-link procedure for keratoconus with Doctor giyaur Great service easy kind and caringread more