What a great experience, everything was explained into detail and went off without a hitch. I was kind of nervous about getting the Invisalign put on but Ashley was super informative and really helped me out. She broke all the details down and answered all my questions. Thank you to the whole MO team and especially Ashley. -Ken read more

The staff are so friendly and kind and caring. They really take the time to make sure the kids understand what is happening and what they need to do for their scans. I really love this place! read more

Dr. Marcel and the team are really kind. I got my braces done here and they did an amazing job.

Very good place for orthodontist treatment! My son has braces and it is working well for him.

Dr. Marcel and his team are so amazing. I had my braces through this office and he is always watching out for his patients and is one of the nicest doctors I have met. read more

I've seen Marcel Orthodontics balloons all over the Livermore Farmer's Market for years but prior to 2019 have not had the pleasure of working with them. Dr. Marcel's office is known for being reputable and a well-run practice and I couldn't agree more. My 8 year old just had his braces put on this past October and while we've already had 2 incidents with the bands and spring/wire, they are quick to squeeze us in for repairs. Today my autistic teen got his braces off and I was genuinely touched by how compassionate and kindly Dr. Marcel and his staff treated my son. They are truly a remarkable group of people (as evidenced by all the charity work Marcel Orthodontics does for the Livermore & Pleasanton communities) and so great with special needs patients. Additionally, they gave my son a goodbye gift: a balloon along with some popcorn & candy for finishing up his treatment. As for his office, my kids love coming here. It's a very inviting environment and nicely decorated for some of the holidays. Like with many other offices, complimentary WiFi, coffee/snacks/cookies and charging stations are available. They even have two massage chairs in the waiting area! As for costs and billing, I find that they are comparable with other orthodontists in the area. Prior to this practice, we had worked with other doctors so I can safely say their price is reasonable. Highly recommend Dr. Marcel and his team! read more

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Both of my kids are afraid of the dentist but they both like Dr Marcel's office. The entire staff is nice and efficient. We never have to wait past our appointment time. Their braces look great and a have already made a noticeable difference. All around a great place. read more

We have been seeing Dr. Marcel and his staff for almost 3 years now but treatment during the last year and a half. It was refreshing to be seen and have a consult without being charged at the end. We did this several times until Dr. Marcel felt my son was ready to start with treatment. Even then, my son didn't declare he was ready so he decided to have us wait 6 more months. At that time, my son was very ready to do something and it's been a great success so far. Everyone at this office is so friendly and helpful from financial issues to scheduling to adjusting treatment/schedule to the attitude of your child. It helps that there are 2 massage chairs for the grown ups, video gaming for the kids, and coffee in the waiting area as well. Their holiday decorations are worth a trip in. As a family with financial challenges, the office and Dr. Marcel worked closely with our family and we receive the same treatment as anyone else. So thankful for the equal treatment as this hasn't been the case in other dental offices. My son was a good candidate for Invisalines. I was skeptical to start treatment at age 8 when this is the kid that can't find a matching sock in the morning or a permission slip in his backpack. The Marcel office has incentives and they work. It's really helped my son become more independent to the point he now reminds me at age 10 that it's time to switch out the Invisiline down to the day and hour I had braces as a kid and remember the appointments and time I had to wear them with a hideous headgear that covered my entire head. This is so much better and results are much faster. We try to arrive early so the kids can enjoy game time, mommy gets a massage and I wasn't quick enough to get cookie pics before they ate the whole thing, but think Otis Spunkermyer right out of the oven.. We love it here and have nothing negative on any front to say. read more

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I'll leave this here, I've been a patient since I was 12 and brought my now 13 & 15 year old to his practices.. two rounds of Invisalign down the drain. Went to a new ortho and they actually said my kids had no business being in Invisalign and would need corrections done with braces. Not to mention a portion of their treatment landed in "Covid times" so we were unable to get last set of trays and told to wear trays for 2 months at a time. So much to review but I'll spare you. Still so frustrating we paid over 20k for literally no reason. Now have to correct that is just unfortunate. Beware, times have changed, I believe back in the day this was an honest practice. read more

I think I am the oldest client of Dr Marcel. I will be 60 in the coming August. Today I have my braces taken off after having them for 2 years and 10 months. Since my teeth were not in good alignment, in order to clean them better, I brushed my teeth very hard and of course severe gum recession was my consequence. Thanks for Dr Marcel he helped my teeth to regain its tidiness so I can clean my teeth more easier. Even there is still some minor correction need to be correct by my retainer, I trust Dr Marcel will fix it for me. Shirley, she helped me most of the time. I really really appreciate her patience to me. She is skillful. She explained to me every procedure before she did it. And she did it as gentle as she can. I am sorry that my nervousness scared her some time. Anyway thanks so much to her! In the middle of my treatment , I was diagnosed to have osteoporosis. That helps to explain why I need that extended period of time to have my braces on. For those who have situations similar to me, I hope my experience can help them to make their decision to move on to make your smile better! read more

Marcel is very nice when it comes to putting on braces, it just a painful process. I do sports a lot so some times the bracket will come off. read more

Wow, I am very glad that I found this place. The staff is very attentive and friendly. The place is also very nice and super neat. I love this place! read more

We were greeted by an offer of a free slushy walking up, then the office was full of colorful seasonal decorations that were so cheerful! The receptionists were smiling and friendly and they immediately got us going in the right direction! I got to wait in a massage chair and sip coffee! My daughter got braces put on and along the way, she was asked her comfort level and the steps were explained to her clearly. Marcel "gets" kids and teens and does a premium job of serving them! They also are considerate of time and make waiting enjoyable. They explain everything and are very patient and friendly. read more

Marcel Orthodontics - New braces! - Orthodontists Near Me - Livermore, California

3.5? A nice office but parking is tight, I've been lectured once in a way that was not merited, and they can't ever seem to take my son back on time. We watch people come in after us and go back first, which is frustrating. So... pretty typical for medical/dental, I guess. ‍ read more

The staff is so friendly and very informative plus they take their time when helping you to answer any and all questions you may have so you can leave feeling confident and ready for your treatment journey read more

Quality. My daughter just got her braces on.. she's shy and slightly nervous.. they we extremely kind and compassionate! Everyone is very friendly.. we only have had a handful of visits this far but I look forward to working with them over this coming 12 months! I am grateful for my dental office referral to them. I couldn't have picked a better place and am confident that I will feel the same in 12 months! Thank you all! read more

I have been going to Dr. Marcel and his awesome staff for the last 9 months or so. Coming from someone who has had braces before, I am very relieved with how it's been so far because I wasn't initially looking forward to it. Everyone there has been really helpful and thorough through my journey of orthognathic surgery. They even hand delivered a care package to my doorstep the day I got home from surgery! They go above and beyond and you actually look forward to seeing them. That is what makes them so great at what they do. read more

Marcel Orthodontics - Really nice care package when I arrived home from surgery - Orthodontists Near Me - Livermore, California

Very happy .. friendly and very organized staff .. as an adult I needed braces for an extra tooth coming out .. very rare but him and my dentist communicated and things are coming out great .. My braces are coming off soon and so far so good . Will keep An update once it's all done read more

They did the job but there are cons. Receptionists aren't friendly AT ALL. When you have to see them every time it starts to get annoying. The hygienists can be bothersome. Funny part is that Dr. Marcel glances at my profile screen for one second to view my name, then he acts like he knows it. He checks your teeth for 10 seconds MAX and then leaves the hygienists to do the rest. Also, they did even tell me how to take off my retainers, so I loosened out my first pair (unwearable). They care more about their look than their patient care. LISTEN TO THIS: they give people gift card money to write 5 star reviews. They don't actually say to give five stars but you know how it is. So don't believe all of these reviews. Wouldn't recommend. read more

I wouldn't go to him again Worst orthodontist ever. When I called him out on an issue with my teeth, he was extremely rude and even wanted me to pay more money to fix his screw up. When I said no, I wouldn't pay for it, he said "Fine, I'll eat it then" and walked away. We had other issues with our kids teeth. Ended up taking my kids to a totally different orthodontist for phase 2 of there work. Many other of my friends had issues too and ended up taking their kids somewhere else. Its all roses and sweetness until you become a patient! read more

Dr. Marcel and his staff are absolutely Amazing! They always greet you with a smile and are willing to accommodate my busy schedule. My kids love playing the video games and having a fresh baked cookie on the way out! read more

Marcel Orthodontics - Orthodontists Near Me - Livermore, California

I found Dr. Marcel's office looking for an orthodontist to replace retainers I lost, first filtering by Yelp reviews (thanks Yelpers!). For background, my original ones were made years ago, not by Dr. Marcel. I really appreciated the transparency of pricing upfront and the helpfulness of the staff over the phone. Sometimes time is more valuable than having to go through a consultation for something you know should be straightforward. For the actual appointments, I appreciated how friendly the staff was and how Dr. Marcel took time to meet me even though I was more of a one-off patient. Of course I am not an orthodontist but I trust his judgment on the retainer fitting itself :) The location itself was warm and inviting - massage chairs, games for the kids, and tvs in the ceiling for those getting their teeth worked on. I would definitely visit Dr. Marcel for my babies here if we were staying in the area. Thank you Dr. Marcel and staff! read more

Can I give 10 stars? I love love love Dr Marcel and his staff! I had invisalign this past summer because guess what....I never wore my retainer when I was in my 20s! Now in my 40s my teeth are shifting. I wore invisalign ALL day and night as recommended by Dr Marcel and guess what - they moved in the exact amount of time he projected. For the people that complain that invisalign took longer then expected - did you truly wear them 22 hours a day? Sometimes our bodies also dont follow exactly how we think they will and you may need them a bit longer. All I can say is, I followed his direction for wearing them, he did IPR which I was freaked out about, but they turned out perfect too! His staff goes above and beyond every single time I've gone in there, you feel like you are talking to an old friend, literally ever time I have sat down! I can't say enough good things about this office! Are they expensive? I don't know, I priced out a couple different orthos and I think Dr Marcel is priced accordingly. If you are wanting Invisalign I would def recommend you look here!! read more

Finished my invisalign treatment two years ago and couldn't be happier. The treatment plan was clear, the doctor direct but respectful. It took 15 months as planned and results exceeded expectations. I have a lot of anxiety about dental work and Dr. Marcel was extremely accommodating and kind. Now my husband is doing orthodontic treatment with Dr. Marcel and we are seeing a similar level of care. Office staff is kind. read more

Did not get braces here.... we were told my 9 year old would need braces now and a second set later. Dr. Marcel highly pushed invisiline as well. Had to get a second opinion. The office was decorated very nicely for Christmas..... too nice. There were several electronic games for kids and massage chairs too. It made me wonder, "who pays for all this stuff?" The customers? Anyway, got a second opinion. The second orthodontist said my child did not need braces for another couple years. The second dentist saved me 3-4 grand. Get a second opinion. read more

Dr Marcel has such an amazing staff! Everyone is so friendly and accommodating. They took the time to explain treatment and payments options that suited my needs. Dr Marcel is very attentive and explains each step. I highly recommend Dr Marcel and his team. read more

Dr. Marcel and his team are the best! The entire Marcel team is customer service oriented and always go above and beyond to make sure I am taken care of. Everyday, staff takes the proper COVID precautions for every patient, which makes me feel super safe. On multiple occasions, the staff has made last minute accommodations to have me come in to make sure my braces are as comfortable as possible. I have a unique case medically, but you wouldn't be able to tell with how smooth everything is going. I am in the process of bilateral TMJ Joint Replacement surgery, which braces is required for. Marcel Orthodontics is making the whole braces process so easy. Dr. Marcel is in constant communication with my Maxillofacial Surgeon and my Facial Pain Specialist, so all my specialists are always on the same page. They even make comments on how lucky I am to have him as my Doctor; I agree. I am 33 years old and can attest caring for braces as an adult is just as difficult as when I was a kid. The assistants and Dr. Marcel always make sure I have the information and tools I need for success until my next appointment. If I still have a question, Dr. Marcel and staff will quickly respond to my emails, even if sent during goofy hours. As a fellow medical worker, I greatly appreciate all the little and big efforts the Livermore staff does to make sure my patient experience is amazing! The staff makes each visit personable and indulge me every time when I ask for rainbow colored rubber bands. Thank you Livermore Marcel Team! You are so appreciated. read more

Dr Marcel and staff are just phenomenal! Expect nothing but professionalism and friendliness. I now have 2 with braces and they are so helpful and great to work with. Rewards for the kids motivates my kids to make sure they're caring for their teeth. Any time there's an issue they get us in and they're very thorough in explaining the process to both parent and kid. It's really been a pleasure through this process of braces. I feel confident in my kids teeth and plan for their smiles! read more

Our dentist in Dublin referred my daughter to an orthodontist in Pleasanton. I prefer to stay local so I yelped orthodontists in my area and I saw that Marcel had very high reviews. I decided to give them a call to make an appointment and I am so glad I did. The office is very friendly for kids. There are so many things that kids can do to keep from being bored while waiting. The staff and the doctor are so friendly, patient and thorough. I highly recommend if you're looking for an orthodontist to make an appointment. read more

The people who treated me were super nice and they made me feel very comfortable in a time when my teeth would feel much pain. Right when you get in they give you sanitizer which shows that they are safe and don't want their patients to get sick. They also had a T.V. That I could watch during the treatment. I highly recommend Marcel Orthodontics. read more

Marcel Orthodontics is the best!! Both of my kids went to their office for treatment and they had excellent care. However, when I decided to do Invisalign I went to my regular dentist. BIG MISTAKE! The lack of experience and length of treatment from the dentist caused me to speak with Kim Morphis at Dr. Marcel's office for help. Kim got me into the office for evaluation ASAP and Dr. Marcel came to the rescue! I walked out a happy camper. Dr. Marcel, Kim Morphis and the entire staff at the office are rockstars! Don't settle for anything less than the best care you can get at Marcel Orthodontics! read more

I have gone to Dr. Marcels for about almost a year now I think and they have been nothing but the best orthodontist place I have every gone too! (Considering that I have never actually been to another orthodontist besides marcel). I love Marcel and team because I am getting braces soon and they are done by them and it is just nice to know that I am having my braces put on by someone I trust. Before getting braces, when we were talking to them about how they would be put on and stuff if I did eventually get them, Dr. Marcel, which I thought was very generous of him to do this, asked me right to my face very genuine and would do whatever I want asked me and said, This is your choice would you prefer invisalign over braces or visa versa and I thought that was nice of him to ask me what I wanted before making the decision and saying ok we are putting braces on you or ok we are putting invisalign on you. I felt a sense of comfort because I thought that it was very nice and genuine of him to ask what I wanted before making a Final decision! All in all I would give them and infinity out of 100 and an A++++++! I LOVE MARCEL AND TEAM! THEY ARE DA BOMB! read more

Marcel is a great place to be a patient at. i enjoy going every-time and seeing the staff. it's a friendly environment.

This place is truly amazing. Great people great entertainment and best of all my braces work pretty well. They try to make your experience the best possible and the pain at a minimum level. I mean I just got my braces on so of course they hurt but they were very encouraging and kind which made it better in way. I recommend it here 100% ! read more

I found him personable when we spoke during the consultation and I also liked the people who worked at the front desk. But I stopped liking him when I actually became a patient because I found him to be inflexible with the treatment plan, rather insensitive, and defensive when his patient (me) asked questions. Background: I had braces already once when I was in middle school, but due to an accident wherein I smashed my upper jaw (yea, that was kinda painful), I felt that I needed to fix up my teeth/bite again. I repeatedly told Dr. Marcel and his staff that I didn't mind having a long treatment period because my teeth were already traumatised and I did not want them moved fast for fear the roots will die (FYI, take a look at the contract you sign when you agree to ortho treatment and you'll see that roots being absorbed by the bone and losing your teeth are some of the possible side effects). Well, they pretty much ignored my request. I went to my dentist shortly after the braces were put in for a cleaning and also because I really felt like I needed to consult with someone who has a sympathetic ear and is in a vested (albeit business) relationship with me for the long haul. Dr. Marcel had started me out with rather thick archwires, which may have been ok for someone who's never gotten her front teeth smashed in, but not so ok for me. And my dentist was shocked also when she saw what they gave me as my first set of wires. I felt like I was a "special case" due to my existing dental issues (and I'm not his target demographic, let's just say) and he just didn't care. Anyway, I actually stopped treatment early because I would rather live with imperfect/slightly crooked teeth than risk having my roots die by being moved so fast and furious. And then came the retainers.... Don't get me started on the retainers. I had a Hawley retainer for my lower and a clear plastic one for the top (according to wikipedia they're called Essix). The Hawley was never fitted properly, it would rock from side to side in my mouth between the teeth, but the lady who fitted me said that was ok, and Dr. Marcel seconded that. Like I said, I had braces once when I was in middle school, ergo I've worn retainers, too, and the ones I got from Dr. Marcel's office were just lame. But they sent me out the door anyway, and I didn't argue because I really didn't want to deal with them again. This would be one star if not for the really friendly front desk staff who were always there with a smile. read more

P.S....my daughter's "crooked" adult teeth came in beautifully and perfect. In the end, baby teeth extraction wasn't necessary. Even Dr. Marcel saw them coming down in perfect position via xray --- apology for the horrific comments he made to me??? Ahhh, nope! Was he even remotely happy or relieved that they were coming down perfectly into position?? Ahhh, nope! I'm just sayin'..... read more

Thank you all so much. We appreciate marcel Orthodontics . The staff and everyone else are so nice . You guys are doing a great job.

When you are a kid in braces this office is very helpful because you are paying them large sums of money. On the other hand, once you've become a less frequent patient, they are NOT helpful. And more importantly they do not stand behind their work, but rather try to milk you for all your worth. I had my retainer fixed there and it cost me $50 which is a reasonable amount of money. 1 week later, it broke again in the same place and they are charging me another $50. Avoid this office! read more

I went to Dr. Marcel as an adult to fix a couple of alignment issues. The staff is AMAZING. They are kind, caring and very fun. I was not very good at scheduling the various appointments in a timely way. When I got pregnant, it made me so nauseous to ware my invisaligns. When I went back 4 months later, Marcel didn't charge me anything extra to prolong the treatment. They had to reorder some invisaligns because I had gotten off track. I paid only their cost for the new pieces. Honestly, I'm so surprised at these negative reviews. I'm a Mom and those in my network go to Marcel and all really like going there. I highly recommend his office and will send my children there when the time comes. read more

I love Dr. Marcel and his staff. The massage chairs are great when I need to wait for my kids to finish up with their appts. My daughter will be getting her braces off soon and they have been great when needing to schedule/reschedule appts to get the wires off for cleanings, etc. My youngest daughter needs braces as well and had a few crowding teeth, so we had a consultation with Dr. Marcel and his staff. He recommended that we pull two teeth and get my daughter some retainers while the adult teeth grew in. His recommendation was the same as my children's regular dentist. The staff is very helpful and informative. Plus, they have a great points system that my kids can earn prizes for. The office is kid-friendly and up to date with the latest gadgets. read more