If I could give Dr. Josh 100 stars I would...he has cared for my 2 kids since they were 2 and 5…read moreyears old. And 11 years later, we have never looked back and recommend Dr. Josh to anyone looking for top notch dental care for their kids. We came from another practice in San Ramon because I was unhappy. What stands out most for me is how Dr. Josh connects with my kids...he actually speaks to them in a gentle and caring manner and makes eye contact with them. Sprinkles jokes here and there and laughter ensues. The staff are kind and they are always willing to work with your schedule if you make appointments in advance. HIGHLY recommend Dr. Josh for any and all dental care needs for your children. My kids will be sad to leave when they become adults. *sigh*

Above and beyond care for my almost four year old who had to have her two front teeth taken out…read more Dr. Solomon considered her speech, the aesthetic, but more than anything, the health and safety of our child, and his team was excellent. We received three different calls at different times to ensure she was doing well after the oral surgery procedure. The office sending stickers in the mail and hyping up the Tooth Fairy was chef's kiss! Very grateful!!

While transferring my son to this location was complicated because of the help we were receiving…read moreand was frustrating, I don't think it was the office we were speaking to, so this review is not regarding that. We took my son here and staff was friendly, and helpful. Great care here so far. We only had one appointment but so far so good.

I brought in both kids for routine dental cleaning, and checked in on time at 4pm. We waited for…read morean hour and it's not their turn yet at 5pm. I understand it is the holidays and they are short staffed. However, we would have appreciated a heads up communication during check in saying that they are running late and we could have come back later. We ended up leaving and will never come back. They are unprofessional and do not care for your time. DO NOT COME HERE UNLESS YOU DON'T MIND THEM WATING YOUR TIME!

This place uses bad practices to ensure they charge for extras like laughing gas (as much as $200+…read moreextra), for simple procedures like fillings. They use deceptive practices like asking the child in the medical office if they would like to use laughing gas and never tell the parents that such an expensive optional service is being added to the procedure. I will not recommend this place, unless the parent is very careful and asks for each and every detail of all the costs. Taking my child elsewhere as even after giving clear instructions to not use laughing gas, they still asked the child in the room and just charged me later. I wish I could give negative stars, however that is not an option.

Quality is not good and they are not professional please don't bring your children here.read more

I visited this clinic for a routine dental cleaning and checkup, expecting it to be fully covered…read moreby my insurance--as it has been at multiple other dental offices across the Bay Area. However, I was unexpectedly charged over $150 out of pocket. What was especially frustrating is that the clinic performed additional services, including panoramic scans, without informing me that these were not covered under my insurance or disclosing the costs upfront. I only found out about the charges after the visit. Like many others, I trusted the positive reviews on Yelp, especially since I had just moved to the area and was looking for a new dentist. Unfortunately, my experience didn't live up to the expectations. Transparency about costs and insurance coverage is the bare minimum I expect from a dental provider. I would advise others to be very clear about what is covered before agreeing to any procedures here.

Dr. Nazari is a fantastic dentist. I went today and saw Elizabeth for my dental cleaning and she…read moredid a fantastic job. Highly recommend this place!

T he profesionalism and wisdom of D r. B and her assistant has been wonderful. Their kindness and…read moregentle ways are so appreciated. All the front desk ladies are always welcoming and just seem like joyful people. My husband and I appreciate all of them. Thank you for making dental work tolerable. Gail and Scott Geenen

My daughter was seen February 2024 and was immediately told she needed braces. Xrays were taken…read moreand she had rubber band spacers placed all at the initial consult. We returned a few days later only to find that the provider had placed the spacer on the WRONG SIDE of her mouth. Needless to say, we were not pleased that she had to go through several days of discomfort for nothing. We immediately decided that we would get care elsewhere. The office told us there would be no NO CHARGES for her care. They "pretended" to be sorry for their mistake. Although I was still upset about the mistake, I felt the solution was adequate. For all my other dental visits, my insurance was billed within a few days and I have never waited more than 2 weeks after a dental visit to get a dental claim fully processed. In this case, the office submitted a claim 6 months after the visit and the insurance paid the office over $400 for "consultation" and xrays. I find it shady that the claim was submitted so many months after the visit. It makes me feel like they waited until we forgot about them. My fault I didn't notice this at the time because we had moved on to a different orthodontist (Dr. Schlicher--who is amazing and didn't even feel my daughter needed to have braces right away and has just been monitoring her for the past 2 years WITHOUT CHARGING US OR OUR INSURANCRE COMPANY! Six stars for him) I was recently looking over dental claims and noticed the 2024 ortho charge. I have $3000 lifetime ortho coverage so this office basically took over 10% of that amount for hurting my child. I called the office to discuss this and the basic answer I got was just to dispute the charges with the insurance company. The person I spoke said "of course we would charge for the xrays". REALLY???? You make a mistake that hurts a child and then wait 6 months and charge for xrays that we will never be able to use? And she then says "oh, we can send you a copy of the xray". Thanks lady...I really need xrays that are two years old because my daughter's mouth has not changed for the past 2 years! When I asked her why the claim was submitted 6 months after the visit, she immediately blamed the insurance company. There have been numerous dental claims submitted for every member of my family and yet this is the only incidence of this type of delay. It's been a long time since I've been this upset. Do not go to this place. They just rush to slap braces on everyone. Did I mention Dr. Schlicher has just been monitoring my daughter FOR NO CHARGE since 2024 and he sees her twice a year. Digest that! I only wish there was an option for ZERO STARS!!!!!

This is only the second time I've visited Xiao Dental, Inc., and I'm just as impressed as I was the…read morefirst time. It was such a great experience that I'm very excited to talk about THIS visit. I had my teeth cleaned. by Andrew S., one of the dental hygienists who works there. I have an extremely low pain tolerance and, with my previous dentist, it was always necessary to numb all of my teeth (with injections of nova cane). It was the only way I could tolerate having my teeth cleaned. Andrew only used a numbing medicine that worked miracles! It was a breeze to get my teeth cleaned and it was the best experience I've ever had. in addition to his expert skills, he is a wealth of information and very knowledgeable when he talks about teeth. He even explained many things that were new to me (I'm soon to be 75) - lol I'm so glad to have been seen by Andrew and look forward to my next teeth cleaning! My daughter and her family all come here and we agree that this dental practice gets a 10 out of a 10!

WARNING! If zero stars was an option that would have been my score. I rarely will take the time to…read morewrite a review good or bad, but this is one of those occasions that I have to take the time to do it because I do not want anyone else going through the pain, suffering and monetary loss I just experienced. In December 2024, I had two routine fillings on tooth #3 and #4 both advised by Dr. Xiao's office. when a filling is done you are not supposed to have discomfort or pain after a couple of days. I was having tooth sensitivity to cold and hot drinks 2 weeks after the fillings were done and actual pain to the touch getting worse by the day. I made calls to complain, thinking this was not normal (by the way no one ever picks the phone at the office you have to leave messages that not always get returned.) Dr Xiao finally saw me 3 weeks after the original fillings were done and tells me everything looks good, that all she is going to do is apply fluoride on the tooth for the pain??? At the time I didn't know this but this should have been a red flag. Based on some research I have done Increased sensitivity and increased pain on a filling after three weeks should have at least raised some flags on Dr Xiao's radar that an infection is probable and as a precaution she could have giving me a referral for a root canal then, no this did not happen. I went home and with the passing of time things continue to get worse. A week later I called her office again for three days in a row complaining of the pain, I had to leave messages because as usual no one answer the phone. Finally after the 3rd call I get a response from her assistance, giving me an appointment for January 24th to RE-DO THE FILLINGS, this is crazy at this point based on her basic knowledge as a dentist, she should have been referring me to a root canal specialist. But she didn't do that until I showed up for the appointment of the 24th of January. At this point I was in excruciating pain, I was asking her why did she waited for so long to make the decision of referring me to an specialist when she should have arrived to that conclusion at least 2 weeks ago and spared me the pain and suffering? At this point she change her usual pleasant attitude and turned defensive, no show of empathy for what I was going through which was mainly caused by her inability to read the situation correctly. At this point she basically throw me out of her office and told me to find another dentist and walked out of the room. Later she claimed she felt threatened by me for asking questions, that was her excuse for her lack of empathy. None of her referrals were able to see me the same day and I was in a lot of pain at this point. I asked her assistance to ask Dr Xiao for some kind of stronger prescription meds for the pain since her referral will not be able to see me for another four days, She refused to prescribe anything strong and told her assistance that I should get something over the counter like Advil or Motrin. I left, when I got home the pain was so intense that I just start calling endodontic offices in the Tri-valley to see if any of those would see me the same day, after several calls Dublin Endodontics had a cancellation that day and I took that appointment, that was my salvation, they took care of both root canals on the same day and found infections on both tooth, I fully recommend them they were amazing. Finally, after a few days I wrote a four page letter complaint to Dr Xiao's office asking them to take some responsibility for the lack of response and yes negligence for failing to react a lot sooner based on the many calls complaining of pain that should not be present for three weeks after a routine filling. I was asking for Xiao dental to cover my expenses of close to $6000 already caused by them in my view. Dr Xiao refused to admit she did anything wrong, she sent me a check for $236 my co-pay amount of the fillings, which is nothing compared to what this experience is costing me already monetarily without taking into consideration the weeks of pain and suffering.

I had my teeth cleaned here and it was absolutely amazing! Carolyn Loher, my Hygienist, is super…read moreknowledgeable and gentle. Dr. Hsiao came in and made a couple of wonderful recommendations related to my night guard. Dental work can have some anxiety associated to it... But not at Dr. Hsiao, everyone there is amazing!

All dental hygienists are thorough and gentle. Very knowledgable. Dr Hsiao in addition, did a…read morecrown-lay on my broken tooth. All the state of the art equipment. I walked out with my crown complete and I can't tell it's there. Feels like my natural tooth. Amazing.

Dr. Ozzie is an exceptionally knowledgeable, patient, and compassionate dentist. After a hospital…read moreER visit, we urgently needed advice from a pediatric orthodontist for our child. Late in the evening - around 9:00 p.m. - we called an emergency pediatric dental advice line that some Bay Area dentists participate in, hoping to get immediate guidance. Thankfully, Dr. Ozzie answered my call. She stayed on the phone with me for nearly 45 minutes, carefully listening as I explained what the ER had shared. She even texted me from her personal phone so I could send X-rays, reviewed them thoroughly, and provided a clear diagnosis along with thoughtful guidance on what to discuss with our pediatric orthodontist. Beyond that, she generously shared additional insights about children's breathing and what to address with our pediatrician before adult teeth come in. It was immediately obvious how knowledgeable Dr. Ozzie is - but even more evident is how much she genuinely cares about children and her work. What makes this experience so remarkable is that it was entirely over the phone: I had never met her, we didn't have an appointment, and this was simply a random emergency call to the first available pediatric dentist. Yet she treated us with incredible kindness, patience, and attention. I have never encountered a dentist like Dr. Ozzie. I only wish our insurance were in-network with her practice. I am deeply grateful for the time and care she gave us during a stressful moment. Thank you, Dr. Ozzie - your patients are truly lucky.

I wanted to like this place, however the quality of the orthodontic work is extremely poor…read more My daughter got braces, one of the wires broke within 24 hours, then another broke a couple of days later. Fast forward two more weeks and more wires have broken. And she hasn't eaten anything she shouldn't be eating. The quality of the work is poor. Unfortunately I wouldn't recommend this practice.

it's always a pleasant experience with Dr Syed. Very professional and always friendly.read more

I love this place! I was nervous taking my daughter to the dentist but here they do so much to make…read moreher feel comfortable. It's been amazing! The office staff has also been very accommodating when I've had to change an appointment because of my daughter catching preschool colds. Everything about this place has been wonderful!

This was my son's very first dental appointment at just 1 year old, which can be quite…read morechallenging--especially as a first-time mom. I was a bit nervous going alone, but from the moment we arrived, the staff made me feel completely comfortable. Everyone was so kind, welcoming, and patient. Dr. Brandon was amazing with my son--gentle, friendly, and reassuring. He took the time to answer my questions and made the whole experience much easier than I expected. I'm so grateful for how smoothly everything went. Thank you to Dr. Brandon and the entire team for making our first visit such a positive one!

My child feared the dentist office after an operation at his previous dentist so we decided to find…read moreanother office after a few months of avoiding the dentist. I saw Just Kids through a family member's recommendation as well as through Yelp. We had to wait until we changed dental coverage to visit, but it was worth the wait. I wasn't able to go because of the one-parent policy during COVID, but I got a fantastic report from my husband and son. I am so happy with his first visit so we will stick with Just Kids, even though it is farther then his other dentist office. They just show so much more care and attention to their patients and ensure that they are at ease before their visit. My child got through cleaning, X-Rays and the whole nine during this visit whereas he couldn't even sit at the last dentist office. Thank you, Just Kids, for changing my son's mind about visiting the dentist! Bonus - They gave out goodies & swag (T-shirt, toothpaste/brush kit, and an animal balloon)