On Monday, February 11, 2019 around 7pm, my wife and I came here shopping for new luggage for our…read moreupcoming trips this year. However, we never got a chance to because the saleswoman was so extremely rude that we were turned off and left the store. We never got a chance to get her name but she seemed to be the only person in the front of the store. First of all, she never put her phone away or got up from the spot that she was sitting. She never came to assist us. She continued to speak to us from across the store, as we shopped, even when we were browsing in the back of store. The last straw was when she snapped at my wife and then at me, when we were looking at the Rimowa luggage. If she would have given us anything remotely close to good customer service then she wouldn't have had to snap at us about how "delicate" the luggage was. So we just left the store and went straight to the Tumi store. Maybe when we're back at The Galleria, we'll stop in and get her name so maybe she can go through further customer service training. As a business owner, I understand it's hard to deal with employees constantly on their phones during work hours, but I would hope that they would drop everything as soon as a customer comes in.

Michale was the best and helped me so much for the right decisions on a new purchase and made to so…read moreeasy to replace my broken back. Best consumer service and a huge asset to this company !

I am a Samsonite lover and never shift my heart to even Rimowa, tho I had tried and didn't like it!…read more Anyway, I am writing this review as I had the worse experience by the young Sales associate attended me yesterday. Not helping at all and just had such a not nice demeanor. However, I got me a bag and said thank you three times, not in each he said anything back! What an attitude!

Sam didn't eat much lately, but Sam's son ate a lot. However this is not about what Samsonate. It's…read moreabout Samsonite. Very expensive luggage that can withstand all kinds of craziness, which is part of the brand advertising and selling appeal honestly. It's just a little bit too bulky and heavy and hardcore for me, but it's still a good brand and we still appreciate it. We'll probably get some of these when we have a lot of money and we want to seriously protect her luggage, but for now we go with cheaper end stuff, and even these outlet mall prices up at the Houston Premium Outlets, and even the friendly service can't hide the fact that the prices are pretty damn high.

a great place to visit and buy your wonderful staff is outstanding thanks for your outstanding…read moreservice

Really nice and conscientious people who genuinely want to do a good job. Fast, fair pricing for…read moreunique service provided. They had the 5 screw TUMI wheels I needed and did a really fast turnaround for me. . 4th time I've used their services and will certainly return. A true pleasurable group to work with!

The owner along with his worker were nice. He even offered cold water & yes they give you a gift…read more(2) for both of us. Check them out

Good range of carry on bags, not super high end, but a lot of styles that seemed to be good quality…read moreand value. Nothing junky there! Also, the clerk was knowledgeable and helpful.

Nice selection of specialty luggage and travel items. Found…read moresome small and larger pieces that can use for short or longer vacays. 2 person staff was there to guide you in your choices . Worth a look.

This is 2 year review in the making from personal experience and talking with fellow travelers who…read morealso travel with AWAY luggage. Personal side first, I was undecided on the option of The Carry-On or The Bigger Carry-On. I decided on The Carry-On because it passed the carry on dimension requirements for most regional/international flights and less fuss about checking your bag at the gate. Fast forward to 2025 and low and behold airlines changed the carry on dimension allowances so beware of the baggage fees. During the use of The Carry-On what stood out to me the most was the removable battery pack, TSA lock compliancy and the ability to navigate on four wheels while walking through the aisle of a plane. I know I have gained a few lbs but those aisle have gotten narrower! Your luggage is going to get beat up going from workers, to luggage trucks then conveyer belts to you, but the only battle scars my luggage have are a few scuffs in the plastic and some black marks that were removed with the enclosed cleaning product or Sal Suds and some elbow grease. I am so pleased with the product, I double downed and added a new team member. I was debating on The Medium or The Large for an upcoming week long trip. I originally went with The Medium but Bree showed me the option of The Large and The Trunk (think half The Medium, half The Bigger Carry-On) and I was stuck, but after careful deliberation I went with The Large because I can still pack minimal and if I purchase something while traveling I do not have to worry about how and I going to get the items back home. Now do not get me wrong, The Medium is ideal, but I want a bit more cushion for packing, plus I can fit outfits for the snowy regions and some gear. Now for my fellow Travelers I have met along the way, most have not had any issues with their luggage, but the few who did have issues, was with the Flex versions due to over packing. They informed me that some of the stitching did not hold well, but in my humble opinion, the FLEX versions are a good option if you have that last minute item you want to pack not stuff to capacity. (Just my two cents). Anyway, you can get the Flex versions on SALE at the moment. There are many luggage sets you can choose from at various price points but if you do a cost benefit analysis of your specific travelling journey, would you rather equipment that is going to last years and a brand that stand behind their product or something that ok for a couple of years, then you have replace broken parts at the most inopportune time?

Salesperson is very knowledgeable and helpful. They carry great selection of luggage.read more

Luggage and Leather is a large store in Sugar Land town square. It's actually quite huge. They…read morehave a variety of products from wallets, small and large pieces of luggage, briefcases, jewelry, books, travel accessories, etc... I've been in the store several times. Depending on what salesperson is there, you can get inconsistent service. You definitely get the feeling that they are working on commission. The selection of luggage is quite large but I found it all to be expensive. I compared prices here to other stores and ended up purchasing elsewhere. I liked being able to browse through this store to look for items that I might need while traveling, but I often purchase things in other places. This place is just too pricey. In Sugar Land, there are really few is any other places to get good luggage, so if you don't want to venture from the confines of the suburbs, then this is a good place to look. I have purchased several smaller items from this store right before trips. They sell a variety of electrical converters and adapters for international travel. Overall, it's a great place to browse, but price compare before you make those big purchases!

This location ends up being the one that's most convenient most of the time, so I frequent here…read more Sanitation: Upon arriving they have someone in the front that will clean off the baskets. Yes, while you watch. Mask are worn by all employees. Store: This store is ALWAYS crowded. It's a neat, clean store that everyone seems to love. The lines are always long but they go really fast, don't be discouraged. Staff: Every single person is always smiling and friendly. Management does a great job with staff selection. I love the ladies in jewelry. They are always elders which I appreciate so much. Sometimes I find my self buying necklaces just get get their help and to talk with them. Jewelry is something I'm not a fan of, but yet it's my favorite section. Shoes: Large selection. Always organized. Shows always in the right place!! Customers: Always respecting one another's space. Everyone seem to move or apologize if they come too close. Even in the checkout lines everyone gets it. Stay back! I love this particular location. I would highly recommend it here.

I came to this TJ Maxx 77019 because I was dropping off some mails at the Post Office in the River…read moreOaks area. I kind of like this location. I always prefer TJ Maxx over Marshalls, even though that's under the same owner. It's nice to browse around and without getting bothered by anyone. I wanted to try a few outfits but the fitting room was under construction. Bummer. I rarely come to this area. Sigh... not happy

Does not exist anymore. Arrived and store is not at the aforementioned address. The number…read moreassociated with the business is not in use. A person sleepily told me I had the wrong number when I tried calling.

DO NOT BOOK. This company took our money when we booked online and never came to pick up our bags…read more Plus all of the contact numbers were either wrong numbers or disconnected lines. I'm sure it's a good concept but they need to update their info.

Ah, accessory goodness. Welcome to Rav's Collection, Inc., otherwise known as Nikhil Fashions on…read more the door. Enjoy the wide array of knock-offs adorning this fabulous little gem in the Harwin corridor. I picked up some great ties at 3 for $15 that rivaled their DKNY, Ralph Lauren, and A|X cousins. Also picked up an "Armani" belt. My roommate, she picked up some "Gucci" purses at two for $50.00. If you want name brand without paying name brand, pop on in to Nikhil Fashion / Rav's Collection, Inc. for some fantastic buys and deals. Looking to start your own knock-off mecca? Great, they have wholesale deals at purchases of over $200 or more so you can exercise your capitalist intentions. Just one more gem in the Harwin corridor, this is a great place to shop and grab some gifts. Enjoy some shopping, and enjoy your time at Rav's Collections, Inc. / NIkhil Fashion.

From the owner: Planetbags Specialize in Ladies fashion Handbags and Accessories. We carry Handbags, Wallets,…read moreLuggages, Poncos, and etc.

Traveling can cause a lot of wear and tear on luggage…read more TUMI has such a great repair policy. When the wheel broke on my TUMI carry-on, I was able to bring it here for a repair. Left it at the store. They replaced the old broken wheels with new ones. Called us when the repairs were completed. So easy and efficient. Now, where am I off to next???

~TUMI was not helpful. TUMI is Tumi is very expensive and came w a lifetime warranty when we…read morepurchased so it helped to ease the decision to purchase such expensive luggage. But they changed after we purchased and now TUMI does not honor their warranty. Our luggage had the handle completely break in half and fall off. When I went to the company for a replacement or repair, they told me they could not repair it so they wanted to send us a measly $165. What in the world will $165 do towards a piece of luggage that cost upward of $1000? This feels like we were scammed. I would ever recommend tumi to anybody. I hope these reviews go far and wide and this company will have consequences of their dishonesty.