Great service. Massage was the best I've ever had. Would definitely recommend. Returning soon.read more

I checked twice in person. It appears this spa is permanently closed. Sign is gone and windows…read moreblocked. As of March 30.

Massage was good. When asked, I requested focus on the shoulders and neck which was accommodated…read morewithout ignoring the rest of my body. When the pressure was too intense and I said so, the massage therapist quickly adjusted to a slightly less intense method. A few times questions were asked about preferences to ensure that my massage was delivered to my own liking, and I very much appreciated that. The chopping and the knocking is not for everyone. The warming on the massage table was welcome, and I was very comfortable throughout the experience. Safety would be a concern however, as I never signed a waiver, filled out any forms to disclose any personal information or pre-existing conditions that may impact the massage. I'm used to filling those out and noting any areas of pain, prior surgeries or medical diagnosis, etc. Was never asked if I have had a massage before either that I recall. Price quoted over the phone was $90 for one hour, matched the pricing displayed on arrival and was the price changed. Pricing displayed under the table that you see when you lay on your stomach was older, should likely be removed.

Decided to try a four-hand massage. Was told $170 on the phone. Didn't do the payment up front…read more When finished, they charged me $1280, not $170. One lady does my right leg for about twice as long as the other leg. The one doing my back seemedto be digging for gold as hard as she was pushing. I even told her "not so hard" and she used a little lighter pressure for a few mins and then back to the "dig as hard as I can." When I was face up, chest and stomache area was not touched at all. Then when I paid with a card and was going to leave, very sore and dissatisfied and I get "You pay tip in cash?" I was about to just keep walking but I gave her a $20 and then get "This is for one?" No, that's to show you how poor of a job you did. If I'd had a $1, THAT would have been the tip.

If I could give this place zero stars I certainly would. I booked facials for my self and my…read moredaughter for 9/27/25. We had staggered appointments at 10a and 11a. Cindy called and cancelled the appointment a few days before. She rescheduled us for 630p on 9/30. I even asked if it would be ok if they are at the same time, I was assured it would be fine. We get here and they said sorry you, but have to be in the room with your daughter. Of course I canceled my appointment so my daughter could get hers. They had all day to call me. My husband would have been more than willing to come and sit in the room with our daughter. Extremely poor customer service.

From the owner: Hand & Stone is a luxury day spa in Fort Mill, SC offering a range of services including massage…read moretherapy, facial services, and hair removal. We provide a relaxing and rejuvenating experience with top-notch treatments in an inviting environment. Our licensed therapists and estheticians customize each treatment to meet the needs of each client, ensuring they leave feeling refreshed and revitalized. At Hand & Stone, we believe that everyone deserves to be pampered, and our commitment to providing the highest quality spa services has made us a leader in the industry. When you need a relaxing escape or to soothe tired muscles, we have what you need to feel reinvigorated. Visit us today and ask about our spa membership and gift cards!

Can't remember her name I just recall she drove a red Corvette, she spoke great English and she had…read morea magic hands. I went in on a Sunday, with a kink in my neck that lasted all week, within 20 minutes she got it out and got me standing up straight feeling like I was 21 again. I hope to see the same masseuse in there again, she said she normally doesn't work there full-time and occasionally, but if I see her there, or I told her to let me know when she's working to reach out and I'll gladly come back and see her. Fantastic massage

Not open. Could not find at the location shown! Drove around in parking lot of address several…read moretimes but did not find.

I scheduled a 120 minutes custom massage. As I entered the room, I smelled burnt…read morerubber/electric/bread. I asked if there was a restaurant nearby where the smell could be coming in. I was told there was a domino's pizza next door. I changed and laid on the bed. The smell intensified. After a few minutes, the masseuse stopped to remove the crock pot that warms up the stones. The smell was the crock pot burning. The masseuse then asked if I wanted an essential oil to diffuse the smell. The masseuse opened the essential oil. I should have asked for a different room as I am sensitive to smells, but I didn't. The smell was alarming and concerning. The massage itself was nice. The masseuse was a very nice woman. Since I booked custom massage through ClassPass, I wasn't asked what customization I wanted.

Let's set the scene: You wake up the morning of a work and travel day with a horrendous crick in…read moreyour neck. You go to work for the morning, drive an hour to the airport, and then sit in the most perfect posture possible to not cause further pain for, not one, but two delayed flights. When I tell you that Dylan and Balance Massage saved my entire trip, I mean it wholeheartedly. My sister was so glad to see Dylan had availability to save my shoulder and neck, because she is fully aware of how I get when I have muscle pains. I booked a 90 minute hot stone massage, and Dylan put in WORK for all 90 minutes. As an avid massage enjoyer (I have held memberships with different massage therapy companies for the past 5 years), I truly believe this was the best massage I've ever had. I mentioned to Dylan that I get massages every month and that I would definitely need the deepest tissue massage possible - he delivered from the first minute to the last. Especially with 90 minute massages, therapists need to take a break from the deep tissue and work on hands and feet and other more gentle spots. But Dylan understood that I needed my neck and shoulder to be normal again and mostly focused on my problem areas for the entire 90 minutes. I wish this was my primary massage spot, but I will absolutely be returning the next time I visit Fort Mill!

Massage was really good not rushed very relaxing. Beautiful. And clean. I had the Deep tissue…read moremassage with the add ons of hot and cold oil. Niccccce!

Booked an appt last min because my whole body seem to need some kind fixing. There were a special…read moreon their website for a standard $49 hourly massage.. So I went for it. While my massage therapist Faith was great. The concept of Massage Luxe is what drove me to NOT get a membership nor come back again. Duly noted in their fine prints. There's a 10 mins to get undress and 10 mins to get dress at the end of the massage. So that leave me 40 mins for the actual massage. While Faith did fix my most important areas. The 40 mins didn't really leave room for other areas. She just runs your hands thru it. Again the 4 stars are for Faith. I feel soo much better after she's done with my shoulders, arms and neck.. Her hands seem to be magical. But as far as the whole concept of the massage Luxe. I would've been paying $75 monthly for a 40 mins massage or without membership. It's $120. I wouldn't say it's a good bang for my bucks with I'm already tipping 20% on top of that. Especially with everything being soo expensive these days

The staff needs to learn to address customers speak softly not the harsh way ....""Hey lady"" And…read moreto the men it was ""Sir"".... They keep asking for tips They r definitely not the best Try some other place on Lancaster highway..

I have visited twice recently and both massages were excellent! I prefer deep tissue and each time…read moremy therapist ensured she was using preferred pressure. The rooms are clean and the staff is friendly and professional. Great massage at an excellent price!

New to the area and desperately needed some work done! Heather promptly responded to my inquiry and…read morequickly set up an appointment. The service was professional, efficient, and effective! I couldn't be happier with Heather, her service, or the ambiance! Do yourself a favor and give her a try!

My massage was both relaxing and productive. I went in with a tight neck and left shoulder and she…read moreworked it all out. Her space was comfortable and Heather herself was lovely!

very welcoming staff and professional doctors. highly recommended. Call them today for wellness…read moreneeds.

I had high hopes going in. Dr. Johnson raved about his ability to "connect the dots" and solve what…read morepart of the body is not functioning properly. He made claims of the ability to reverse autoimmune and told me he was 100% on solving digestive issues for patients. None of this was accurate and I wasted a lot of money and a lot of time. The process started out as it does for every other patient. I was put on a very clean diet (which I had already done before) and a lot of expensive labs were ran. The same issue was identified that my prior doctor identified. Dr. Johnson recommended the SAME supplements. I let him know I already took those supplements and they didn't work. I was told to stay the course and it would be different. Nope. NOTHING got better. I paid $6K to do the same thing I already did. When it didn't work, Dr. Johnson didn't know what to do. We ran more expensive tests and again I was told he would fix me, he was 100% on resolving digestive issues for patients. I should have listened to my gut but I was desperate and I paid for the additional tests again. They play on this desperate feeling of people just wanting to be well / no longer sick. It is sad. I was then told to take some more supplements and go on a super restrictive diet (Carnivore). Six months later, NOTHING is better and I am told there is nothing else he can do. I asked for a partial refund because his "big plan" was the same plan I already paid for with a different doc (same diet, same supplements) and it didn't work. I am now being ignored. I spend over $10K between fees, tests and supplements and I can't even get a call back. I am VERY DISAPPOINTED.

I go to Jia Foot Spa every few weeks because for $56, they absolutely reset my entire body…read more Yes, it's a foot massage but also scalp, arms, neck, shoulders, and legs. Basically, they find every ounce of stress you didn't know you were holding and remove it. The pressure is perfect, the experience is unreal, and I leave feeling like a new person. This massage will make you see God. Highly recommend.

While aesthetics matter, they aren't everything when it comes to massage. An elegant, upgraded…read morespace is wonderful, but if the massage itself isn't done well, it's a waste of time and money. If you want a place dedicated to helping you maintain excellent health with top-notch massage techniques, this is the spot! They excel at chair massages, the foot massage is absolutely fantastic, and the full-body massage is simply exquisite. I surprised my mom with a massage for her birthday, and she had an incredible experience--so much so that she immediately declared she wants to return! The waiting area was filled with warm moments and smiles, and other customers couldn't stop raving about how amazing the services at Jia are. Your body will thank you for this!