After my terrible experience at Long's, I did a Google search for "watch appraisal" and Golden Link…read morepopped up. I was close by and decided to give it a try, not hoping for my success. How wrong was I? Haviv & Sandy were lovely. My first impression set the tone when they suggested that I should go to Long's as they sell the watches I wanted appraised. They were trying to do the best for me over just getting business. I explained my experience at Long's and Haviv & Sandy said they would take care of me. And they did. I left with an appraisal after some great conversation about Vegas. Lovely couple and so friendly. Watching them interact with other customers confirmed they treat everyone the same. Just goes to prove...local business over chain every time. Anything else I need, I will go back to Golden Link.

I needed a necklace fixed. The wife, I forget her name, was kind and helpful. She repaired the…read morenecklace on the spot. And the jewelry there is gorgeous, and she has an amazing knowledge of her craft. If I could give them 6 stars I would. A real "gem" in Peabody.

Jerry is simply a lovely man...he handled two watch bands for me one of which involved getting a…read morenew titanium band connected to a high end Ressence watch and the other a mystery B&M conundrum. He handled both with such decency (as nothing is EVER straightforward!) and resolved them. Lovely craftsmanship on the titanium band as it looks contiguous to the watch itself! It's lovely to meet a business owner who cares and is there for his customers. Highly recommend him and his lovely shop!

Years ago he updated a ring for me and he and his wife were so kind and made my ring spectacular…read more Recently we came in with another ring and Jerry is going to work on this ring. To be continued...

Stopped by this store on a whim looking for a white gold fashion ring and was greeted with fabulous…read morecustomer service. The woman working there showed me a few things and I was not that interested. Then she asked me very politely if I would allow her to clean my sapphire and diamond ring for FREE! I agreed and she noticed I had a couple of stones missing which the ON SITE JEWELER fixed within two hours !

I have been in here before to rant and rave about Hind and the absolute best management around…read more However, I'm back to brag about the Jewler Claud! He has been absolutely amazing from the start of our journey with Hannoush. I showed them what I wanted and he created exactly that. He was so patient with me I am so picky and he worked so well with me. My ring was completely custom and my pieces came in separate but he set my ring on a temporary prong and then set it on my custom prong weeks later and did it all within 24 hours. He is absolutely PLEASANT to work with and the entire staff and Jewler is about making their customers happy and they have certainly fulfilled that. I can't wait to work on my bands with them!

I brought in my antique engagement ring that was incorrectly resized by a previous jeweler…read moreresulting in an oval shank. I had concerns about the ring spinning despite resizing. Gary inspected the ring in great detail and made a recommendation to remove some of the shank and rebuild it, as well as to place tension springs to prevent spinning and slipping. He took his time to measure my finger for the optimal fit. I was told by another jeweler that all of my prongs needed replacement and I wanted a second opinion. Gary again took his time to inspect all the prongs and reassured me that they didn't need replacement. I was very glad for his honesty. The next business day, Gary fixed the ring in 3-4 hours and it came out beautifully. I was so nervous previously to entrust someone with my ring, but I felt at ease. Gary offered that I stay and watch the entire process. He told me to inspect my gemstone carefully after his job was complete as general good practice after having my jewelry worked on! I am so happy with the end result and strongly recommend this jeweler. The key factors that impressed me most were honesty, trustworthiness, attention to detail, patience, mastery of his craft, and sharing of knowledge/providing an understandable rationale for his decision-making. I will absolutely be returning for intermittent ring checks!

Brought my engagement ring in for a cleaning and the women who work here were quick to help and did…read morea fantastic job. Thank you, Persona!

My family has been using Linda's for jewelry repairs, adjustments and cleanings, in addition to…read moreplenty of watch battery replacements. They are trustworthy and friendly, and much more personalized in their service as opposed to pushy like the big name mall stores.

I visited the shop to buy my granddaughter her first communion cross. I purchased the.most…read morebeautiful white gold cross with a diamond in the middle for a most reasonable price. Donna offered many choices of crosses, and this was the first item that immediately caught my eye. My mother bought my sister's and I many pieces of jewelry over the years, and Danny, the shop owner, continues to offer jewelry at reasonable costs. I am so happy that I stopped by to shop for Ruby. I am sure she will love and cherish her communion cross.

I have been here numerous times and the service is always awesome. Chelsea and Chris have a great…read morething going on there. If you are looking for vintage, contemporary and/ or custom, this is the place to go. Tell them what you are looking for, make an appointment and be prepared to spend. I have bought several things from here and they don't disappoint. Black market - great place to go and buy an assortment things jewellery and coins. I don't know about coins, but they definitely do!

I went in to have an old, vintage earring repaired and they were able to do it for me while I…read morewaited. I was very happy they were able to help me on the spot and with the outcome. The owners are very friendly and I will be sure to return when I am in the market for a new piece of jewelry. I encourage supporting local business owners and would highly suggest them.

They don't change watch batteries at this location. They will ship them off to some warehouse in…read moreCalifornia or something to have them changed. In a word? Inconvenient.