We went here twice. First time, we were served by a nice India man. He was so personable, very friendly, and just overall someone I'd love to deal with again. Service aside, the ice cream flavors are spot on. We got butter pecan and boy was it buttery with a nice pecan taste. My husband was mind blown with the birthday cake flavor tasting literally like a birthday cake. I tried other flavors and they were all delicious and creamy. My fave is the "butter pecan port of call". I had the dark chocolate flavor the next time we came and asked for cookie dough mix-in. The ice cream itself was still very good but I would not recommend the cookie dough mix-in. We're from Vegas and we don't have a Marble Slab here so I'm very bummed. I'm looking forward to the next opportunity to visit another location! read more

Super creamy ice cream!! No wait at all and it wasn't super busy in there. I had coconut and it was great - the small is plenty. My husband had one of the mix in specials and it came out HUGE! Good ice cream - only thing that could be better is more flavors to pick! read more

Service was super slow, only one person working and took me about 20 minutes for the line to move up. I am not around the area not sure what other location is closest. read more

We came in on a Friday evening and used a Groupon. Got 3 small cups/cones. You can pick unlimited toppings with your ice cream choice. I wonder how many toppings ppl normally get. I got only 3 and I got the toppings in every bite. Got pistachio with sundae nuts, white chocolate, and heath bar. Loved it so much! read more

I wanted to give this place a better review because service was good, I like that you can mix in unlimited toppings, and the portion size is huge! But overall the ice cream flavor options were basic and the ice cream itself was a bit runny. read more

Marble Slab Creamery - menu - Ice Cream & Frozen Yogurt Near Me - Irving, Texas

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I have been here many times in the past. However, tonight I was different. I am quite upset about the quality of their ice cream. I attempted to contact them since I was not immediately in their locale when I started to eat their ice cream. The ice cream had some strange jelly-like sections that shouldn't have been in their ice cream. My child had a milkshake and he had something similar inside of his. This was throughout my whole item. I was needing to understand what this consistency was and no one answered as you can determine with the attached pictures. This is something that needs explanation. I don't recommend this location since they can't be bothered to answer the phone for questions about what the ingredients were. read more

Marble Slab Creamery - Attempt to contact about discrepancy with ice cream quality. - Ice Cream & Frozen Yogurt Near Me - Irving, Texas

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Jeevan made the BEST chocolate ice cream i've ever had! Definitely recommend ordering directly from him! 10/10!

I am not sure what it is but I literally lose the ice cream flavors they have and I always try different combinations or them. Surprisedly I always pick a good flavor combo that I enjoy. They have variety of toppings to select from which I always enjoy adding the end. Pistachio, vanilla, banana, coconut and strawberry flavors I have tried in the past. Just recently tried the Oreo cone -with pistachio and banana flavor with my fav topping of almonds. It was super good especially on sunny days . This place have not disappointed me. I will definitely be coming back. Pros: clean area, seating available, good selection of ice cream, friendly staffs. Cons: none at the moment read more

Marble Slab Creamery - a hand holding a waffle cone - Ice Cream & Frozen Yogurt Near Me - Irving, Texas

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Y'all have changed the size of the small serving and the price is ridiculous for the serving. read more

Marble Slab Creamery - Here is a over priced small ice cream... I paid almost $6 - Ice Cream & Frozen Yogurt Near Me - Irving, Texas

Perfectly reasonable location. I went simple tonight: a small dark chocolate ice cream and chocolate chips as an add-in. Tasted great. The place was clean and doing pretty brisk trade for a Sunday evening. read more

Pistachio! Any place with this wonderful flavor deserves 5* EASY. Tastes exactly like it and there's no nuts that hinder the savoring. It's also cheaper than Creamistry and you can sample all their different types of flavors! Definitely recommend if you are nearby. read more

Marble Slab Creamery - Pistachio shake - Ice Cream & Frozen Yogurt Near Me - Irving, Texas

The young staff have no real knowledge of customer service. I waited for 10 minutes to get a cone, which was not made correctly and rushed. They need to be retrained, or hire new people that want to work in the service industry, because both of the people there did not have a clue. One was taking care of a cake that only required HPD written on it and the other one was making waffle cups, which could have waited for 2 minutes and had me out the door in less than 5 minutes. Don't know if it was the time of day, or just caught them on bad day, but no excuse for me to wait that long for a subpar product. read more

I'd give zero stars if possible. Two bratty girls working. Keep locking the door so customers can't come in and locking the current ones in. It's first dangerous and second rude. This was a hour and half from the stated closing time. Throwing ice cream scoops, mumbling to each other. If they would actually work they would not have a super long line. After 20 minutes of waiting I gave up and left as the line had pretty much not moved at all. read more

Yummmmy. Customized ice cream with all the mix in's you want? I'd say yes! Fast service, nice staff. So happy to have found one in town! read more

Marble Slab Creamery - Ice Cream & Frozen Yogurt Near Me - Irving, Texas

Glad to find one of these places still open! I have always been fond of Marble Slab, but they seem to be a dying breed near the point of extinction. For those who have not heard of Marble Slab, this is a place where you pick your flavor, pick what you want mixed in, and they do everything from there. The ice cream is great. The mix ins are standard of things you would find at yogurt shops etc. Candies, fruits, cookies, etc. Try them out, let's keep them in business! read more

Marble Slab Creamery - Ice Cream & Frozen Yogurt Near Me - Irving, Texas

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First time here. The service here was great and the workers were friendly. However, my friend and I BOTH found hair in our ice cream cups. Facial hair. That is TWO facial hair strands in TWO separate cups. And that was just the first half of our ice cream, so who knows how much else were in there. We're pretty forgiving when it comes to hair in food but after the second strand, we got upset. They were quick to fix the problem and refunded us promptly, though. Won't be back. read more

First time at Marble Slab! It's kind of like a Cold Stones. My husband and I love cold stones so it was a pleasant to find something like it nearby. First time? 1. Pick your ice cream 2. Pick your toppings 3. Worker will mix in everything on an icy stone We got the sweet cream with Oreos & strawberries. It was good, but the ice cream melted way too quickly and the worker didn't do the best job in breaking in the Oreos evenly into the ice cream. The Oreo chunks were rather big. Also, we walked in and there was no one at the front. Took about 30 seconds or so for a worker to appear from the back. read more

Marble Slab Creamery - Sweet cream w/ Oreos & strawberries - Ice Cream & Frozen Yogurt Near Me - Irving, Texas

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Never Again!!! Ordered from this place via DoorDash and it was not great at all. One quart had chocolate mixed in (my daughter is allergic) with the cotton candy flavor. To add insult to injury, there was hair in it. Next, I ordered a half and half of butter pecan and cheesecake, but there was no butter pecan in the quart at all. I DO NOT recommend. The missing flavor is one thing, but the hair and the chocolate killed it for me. read more

BEST ICE CREAM IN TOWN!!!! Tried both cold stone and marble slab, I could say marble slab is way BETTER. Staff are very helpful, friendly and great customer service. read more

Best place to find fresh ice cream. My kids love their blue cotton candy ice cream with color sprinkles cone. I love the part that they have unlimited toppings without extra cost. read more

This is my go to place for ice cream cakes. They are always festive and taste great. The staff is very helpful and friendly. read more

Marble Slab Creamery - Ice cream cake - Ice Cream & Frozen Yogurt Near Me - Irving, Texas

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I've always come in to this place for ice cream. I went in the other day and asked the girl working the front about not wearing a mask or gloves to make my ice cream. The owner was in fact wearing gloves and a mask. His worker, however, rudely told me that she didnt need to wear a mask, wash hands or wear gloves if she didnt want to and that I could wait for him. The issue is that if he is cautious and she clearly (and rudely) is not... all of it is contaminated to me. I will not be back until his workers have better attitudes and are more health conscious. It was deplorable customer services amid a viral pandemic and he lost an order for 6 high priced items that day. Safety should be priority. Not employee comfort. read more

Staff is welcoming & kind! I love their ice cream cakes. They are a little pricy but delicious anyways!

Good customer service and reasonable prices. I like their strawberry shortcake read more

Marble Slab Creamery - Strawberry shortcake - Ice Cream & Frozen Yogurt Near Me - Irving, Texas

I'm very disappointed. After doing my research I called in to make an order for birthday cake for my husband's birthday which is June 17th. I was told that I could customize the ice cream cake flavor as well as decoration. I chose birthday cake for the ice cream cake flavor and was asked repeatedly to spell my husband's name, then had the name repeated to me then I was asked what time I would like to pick up the ice cream cake to which I answered 3 p.m. (Saturday June 16th). When did the call with understanding that all the details were incorrect, yet I was given no price for the cake and basically hung up on. All that aside Saturday had arrived and we went to pick up the cake, there was no name on it and when asked how to spell the name repeatedly-the name was still spelled wrong. To add insult to injury, the flavor was Vanilla which no one asked for. And we paid (luckily) a modest sum of $20 and also luckily my husband was completely sweet (in the place of my upsetness) and happy to receive his cake (a great sport about it all) but I am dissatisfied. I will not spend another dime, penny or any other monetary some at this place ever again read more

Marble Slab Creamery - My husband's name (Feraud) spelled wrong even after several times being told the correct way - Ice Cream & Frozen Yogurt Near Me - Irving, Texas

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Similar to Coldstone Creamery, when you order your ice cream here along with your customary mix-ins, or the ones already pre-prescribed, your ice cream will be smished and smashed on a marble slab to magically mix everything together. Your ice cream will find its way to a ginormous waffle cone, and after you pay and tip for for the muscle work of the slabbers, you will happily slurp and munch away at your creamy creation. I like this place. Inside it's old-fashioned and outdated looking, but the ice cream is really good. We got two huge, huge cones for about $5 each. We got Rocky Road and the Birthday Cookie one--both delish! read more

Marble Slab Creamery - Ice Cream & Frozen Yogurt Near Me - Irving, Texas

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While in Irving the other day we decided to swing by this Marble Slab. At first sight i knew this was a mistake. Let me count the ways: 1) This place is so dirty and dated. Dont look up. You might choose not to eat.(Dirty AC vents, water leak stains on roof, roofing panels held together with tape.... no, really) 2) It smells old. Maybe due to the issues with the water damage on the roof? 3) They have an elderly lady serving at the counter. Which would be fine if she knew how to roll a sundae. Or knew the ratio of toppings to ice cream. Or knew to crush some of the toppings to prevent.... i dunno choking? She did a very poor job of preparing the flavor combination we picked. I'm all for promoting small business and Ice-cream... but the owner of this location should probably visit the competition and see what they are up against. The fixes they need to make will be glaringly obvious and maybe then they can make this Marble Slab great again.( ha!) read more

This place is pretty good! Think along the lines of cold stone. Come here if you want something more unconventional than Baskin Robbins or Braum's. They have some pretty good mixes of ice cream flavors ! read more

Had a terrible experience at this Marble Slab with Tammy who was incredibly rude to someone in our party, talking about my relative behind her back with an employee. She refused to give her name and claimed she was the manager. We later got her name from the receipt. She seemed like a nasty, rude person and I hope the people in charge show her that that is unacceptable. read more

We are regular customers here. I am not a person fond of shakes or any sweets; basically no sweet tooth but I love coffee and dark chocolate. I happened to try the coffee shake from here and ever since then I visit this place atleast 3times a week for coffee shake and strawberry being my husband's favorite from here. I love it! Great service too! read more

This place has gone down hill. Me and my wife are regulars here but recently the store changed to new owners. We noticed that prices now are way too high!! Before, two regular ice cream cones with toppings was $10. Now the exact same thing is $15! I'm sorry but $15 is way too much for two ice cream cones. We could go get a full meal at Chipotle for that much. Also, to make it worse the ice cream was very melty so by the time we paid and walked out the ice cream was all over our hands. We will not be back. We really liked this place before but for the price and lack of consistency we would just go somewhere else. read more

The Irving Marble Slab Creamery store has decent flavored ice cream. The store itself needs to be cleaned, especially the ice cream display case...filthy! The employees should be keeping the store clean instead of hanging out. Not sure if I will be returning anytime soon. read more

Unfortunately the service is lacking at this location, without fail every time I go here there is no one in the front and I always have to wait for them to come from the back or call them. Loved their ice cream and the mix ins, but always do to go order on pints because the restaurant tables are dirty an unappealing. Ice cream alone warrants a visit, just wish the store and service improved. read more

Marble Slab Creamery - Ice Cream & Frozen Yogurt Near Me - Irving, Texas

The ice cream speaks for itself. I'm not one to create my own delicious creations, so it was nice to be given lots of Different options. Lots of choices with peanut butter and that's a great thing! The young girl working did an awesome job! She was patient as we were deciding and very helpful when we had questions. We were visiting Texas and do not have anything like this back home! What a treat this place was! Enjoy! read more

Here's the thing with Marble Slab, it is one of the biggest hit-or-miss places for me. Essentially, some things I have had here are frickin amazing. I mean lick-the-bottom-of the bowl good. But often I get combinations that are really just boring and not special at all. I really don't understand how ice cream can be so inconsistent but it is, and there you have it. I can't really remember all the crappy ice cream combinations I have had here, but the flavors that are consistently great are their Sweet Cream and Birthday Cake. My all-time favorite item is the Bananas Foster with the Sweet Cream. I don't even know why I ever try anything else, this is where it's at baby. Another warning: their ice cream cakes are awful, some of the worst ever. It is practically all ice cream and no cake. They look really great in the case, but don't be tempted, head to Baskin-Robbins if you need an ice cream cake. read more

marble slab has become my default for ice cream shop. the tastes are always good in wherever branch i go. it has unlimited mixed toppings and you can go with as much as it fits! what an offer.. worth the try peeps! read more

Marble Slab Creamery - Ice Cream & Frozen Yogurt Near Me - Irving, Texas

Been here twice. Both times the ice cream was great but the service really kills it. It seems to be owned by a family, and only the son speaks or understands English. The dad runs the register and always gets it wrong then argues with customers when he clearly has no idea what's going on. The mom makes the ice cream but can't read English and will end up giving you chocolate with cherries when you asked for raspberry cheesecake. She will then oddly hand it to you, knowing full well she winged it, look you right in the eyes, shrug, and walk away. All of this goes on while the son works his butt off taking orders, expediting, telling his dad what people had , and correcting the ice cream his mom made. The catch is, the place is always packed and busy because it's the only ice cream joint around. Maybe the parents are stubborn but if you got some other people working there with the son this place would easily be 4.5 stars to everyone. As others have said, the marshmallows are stale and hard, and the price is very high, 8 bucks for two large scoops of ice cream but what are ya gonna do? read more

Great place and great customer service Everything was great and a good environment I love the coconut icecream read more

It was like most any other marble slab and I've been to. Customer service was a little above average, and the store was very clean and actually fairly quiet. Had a scoop of sweet cream ice crem loaded with fudge, reeses cups, and cookie dough. Good stuff! read more

Great place. Great icecreams. If you are placing a little large order (4+ persons), they do listen to your customization. But its pricey indeed. Cannot justify it for every ice cream craving. read more