My mother has been at Collinfield House for over a year and is doing really well there. The staff…read moreand owner treat her like family. They can accommodate a wide range of needs and are quick to respond to any issues that arise. Easy to work with, great communication from the owner. Really happy we found Collinfield house for this chapter of my mom's life!

My Mom just passed away, at the age of 96, after living at The Collinfield House for 6 years. She…read morewas the first resident here and her time here was probably the happiest she had been in the last 13 years, she felt safe, secure and loved by the caregivers and residents alike. The loving atmosphere and acceptance by all make this an environment as close to your own home as is possible when a senior needs help. It truly was a family for Mom. The staff is amazing, with the daily care, activities, and a true nurturing attitude, they filled Mom's days with love. It was a great relief for me, knowing she was being well taken care of, better than I could have done, and that she was safe and happy. I would not hesitate to have another family member live here.

They don't treat the patient how they deserve to be treated the workers are sloppy and are on their…read morephone the patient are t allowed to eat unless it's time for breakfast lunch and dinner they aren't allowed to have snacks or anything Maria who just retired cleans colostomy bags with diaper briefs and they don't clean anything properly. They don't clean the house. The community director is always outside on on her phone making out with men. while workers are trying to find her cause they were in training

We recently had to find a place for our dad after he was diagnosed with cancer. We had a great…read morevisit with Silver Leaf and chose them. We were there a lot. A lot of people in and out to visit and hospice was there almost every day. They were so welcoming and accommodating and kind with everyone. More important was the incredible care they gave our dad. They couldn't have treated him with more attention, love, and skilled care. They consistently reported back to us how things were going in detail and were in lock-step with hospice. We felt so relieved to have him in such a wonderful place. And, it is clean, has a large parking area... a very comforting and homey feel.

Moving into The Reserve is the best thing I ever did. I got…read more a one bedroom apartment with a kitchen equipped with a large refrigerator and a microwave oven. Plenty of cabinet space and drawers. The kitchen also has a large double stainless steel sink and faucet. The wall across from the kitchen has a large closet for storage and also a full size GE washing machine and dryer. The living room has plenty of room for a large recliner, a grandfather clock, a 65 inch Samsung TV and a large double door cabinet where I have my 27 inch iMac computer. Between the recliner and outside wall I also have a 36"x36" pedestal table, where I have a large hammered copper lamp with shade. The two walls forming the corner behind the recliner and grandfather clock, have two large glass windows covered by Venetian blinds. Moving through the lockable door into the bedroom there is room enough for a queen sized bed, and a three drawer cabinet with lamp. The outside wall has a large window covered with Venetian blinds. Sliding double doors lead into a closet with plenty of room for hanging shirts, and with shelves that hold baskets for socks, and underwear. Under the shelf on the right there is room for a large four drawer cabinet where I can store pajamas and a large collection of various shoes. A single sliding door leads into a spacious bathroom, complete with a shower, toilet, and lavatory. There are two spacious cabinets and drawers next to the shower. Another reason I picked this third floor apartment is that it is located next to the fire escape stairs. I never use the elevators because I like the exercise I get walking up and down the stairs. My apartment is also located at the very end of this wing of The Reserve apartment complex. Consequently I don't hear or see any of my neighbors. Thanks for your time and attention. Mack Hounsel Apartment 301 ,

Hello everyone I came to work as a caretaker I'm A agency worker so needless to say this place was…read moreawesome the staff was amazing the community was clean and it was well organized and the most important of all was the residents seemed to be very much happy so this was a awesome experience to be able to come to such a well kept environment and to also know that they are very much so doing a lot of things right from my point of view and I would say if your looking for a community for a love one this would be a excellent place

I can't seem to get any info from any of your sites. I only get a message that says 404/ what can…read moreI do to pay my bill cause I just keep getting 404. TOTALLY UNACCEPTABLE. Rhesa Cook. 315. 512-736-3710.

This facility is a petri dish for communicable diseases. Approximately four to five employees…read more including me recently tested positive for Covid and were still asked to be in direct and close contact with elderly residents before and/or after testing phase The facility did not follow CDC/OSHA infection control guidelines. Infected employees were not immediately removed from duty, isolated, or replaced. There was no proper quarantine, masking enforcement, contact tracing, or notification to residents or their families. This exposed vulnerable senior residents, many with underlying medical conditions, to serious risk of illness. The staff were not given proper PPE or guidance on usage of PPE The Executive Director is an arrogant rude unprofessional disrespectful clown and a disgusting jerk who treats his staff especially in Assisted living as dirt. The food is unhygienic, bland and not worth for human consumption and the kitchen is infested with roaches and bugs. Unfortunately the dietary needs of residents are not taken in consideration. The hallways smell of urine and stale mold The elevator has been broken and non functional multiple times in Assisted living. Not to mention flooding of rooms is common during any rains.. The maintainance is equally despicable and pathetic.. and very slow to respond or too careless to respond.¹ This facility is not worth any negative stars.

We LOVED this Community! My mother and I are looking for future communities for my mother. She was…read morerecently diagnosed with Dementia. We were told it is never to early to start looking, and I wanted my mother to have a say in where she goes. This process is so overwhelming. Angel (same name as me, hehehe) the Executive Director is very knowledgeable. She was honest and upfront. She cared more about my mother then trying to make a sale. She gave us advise, and told us things to specifically ask for when touring facilities. The staff were warm and friendly, everyone had a smile on their face. We came at the perfect time and were able to participate in the ladies tea club. I was so surprised to see how many residents lived there that didn't appear to have dementia, that really put my mother at ease too. Some places we toured everyone seemed very far advanced, and it really scared us. My mother and I both sat in the car crying after one tour. When we left Colonial Gardens we felt good, like there is hope at the end of this dark tunnel. When the time comes, we will be back. I posted some photos so you can see how great it looks.

I am not a user of social media in general, however, I feel that I must make an exception in…read moreregards to the memory care facility where my father lives, Colonial Gardens. There are more and more Alzheimer stories that we all hear but now, I know first hand, just how horrific the whole situation is. Not can be, might be, IT IS AWFUL FOR EVERYONE! We visited all available facilities in our area and feel so very fortunate to have discovered Colonial Gardens. I wish that I had the know how and or/skills to get the word out about this facility because with the increase in numbers coming our way, there should be more built like them! The place has only 16 residence. It is modeled after a home of the era of the residence early life. They all have their own room and bathroom. They are given private showers. They share a nice cozy living room on one side with a large dinning room on the other. A deck and beautiful backyard are off the dinning room. There is lots of outside light shinning thru and the place is absolutely always clean. Upon entering there is always a pleasant aroma or you smell something good cooking for mealtime. We have been with them for almost one full year now. We are a very large family so my father has at least one visitor every single day so we feel comfortable that his care is consistent and good. We learned of the great difficulties of the disease from the years of home care prior to his move to Colonial. Therefore, we have great respect and deep appreciation for the folks who choose to work in this profession. Unfortunately, there is frequent turnover in the staff because the industry does not at this time, adequately compensate these professionals. We are fortunate at Colonial, because the management works hard to find folks that bring a good work ethic and a good heart with them every day. I do hope that as a society, we get this corrected soon. While I absolutely hate that my father is not at home with us, I know he is actually receiving better care than we did and or could provide him at home. He is moving thru his days at his own pace, doing what he wants to do and he is safe, content and cared for my many.

This is a great place to consider for your parents or yourself if you are looking for a retirement…read moreand assisted living combination. My family did an extensive search in Central Austin, and even tried out the very large competitor that is in close vicinity for a few months - we are so glad we made the switch. Here are some of the reasons. -The staff is very friendly and quickly knew us all by name. They all care about the residents and family. -The executive director is very personable and approachable. -The facility is very nice and easy to get around, with a park near by and the shops at the Triangle. There are no "bad apartments" that I can see. -Contracts and policies are reasonable and senior friendly. Believe me, you should check this all carefully to avoid any nasty surprises. From past experience, what they tell you in sales is not necessarily to be believed. I am very glad we made the choice to move to these guys.

Moved my mother to independent living here 6 months ago from another facility in Austin. I have…read morebeen nothing but very pleased. The facility and apartment are lovely and well maintained. It is surrounded by a lovely pond, park, restaurants and shops In a very central and convenient area. The food is delicious. The staff is friendly, competent, and caring. The director is dedicated and responsive.

If you care about your loved one, avoid skilled nursing here. While some individual staff members…read morewere great and I think truly cared about my mother, much of the staff in unhappy, overworked and disengaged. This goes back to the management of this facility who's only goal is to provide prison quality care. The things I saw and experienced while my mom was here are frightening. I saw unattended elderly patients left on the floor as they slid out of their wheelchairs. They have what appears to be VERY FEW staff members overnight, leaving patients that require round the clock care neglected. They allowed my quadriplegic mother to fall out of her bed twice, sending her to the hospital for brain scans. It was often unclear who was "in charge". The support from the social worker was nearly nonexistent. My wife filed a complaint with the state. I would urge anyone considering this facility to find another. The last straw was when we called to ask about my mother's status and one of the nurses responded "I don't have time for this shit!". We are at Westminster on MoPac now, which seems a million times more professional. I don't know where all the money the families and insurance companies pay is going to, but very little is flowing back to the facility. Most is likely going to the high net worth investors that make up the ownership of Juniper Village as part of its real estate "portfolio". If the thought of your loved one silently lying on the floor, ignored and abandoned like my mother was, wondering when someone would discover her after she bashed her head in on the night stand due to an improperly configured hospital bed fills you with dread AVOID JUNIPER!

If you are searching for a caring community to assist your loved one who cannot remain in their…read morehome, I understand the gravity of the decision you must make. I found myself with the same concerns fairly recently. My mother needed additional care I could not provide so i began the evaluation process for assisted living options. After an extensive search, I identified Juniper at Spicewood Summit as the ideal home away from home for her. I wanted a warm and welcoming community with quality care, and committed professionals who would value and nurture her. I was surprised at how protective I became of her and that I did not want to trust just anyone with that care. Fortunately for me, Juniper at Spicewood Summit has lived up to my expectations and more. As a result, my mother has experienced a new chapter in her life, and it is stimulating and fun! She enjoys the nutritional meals and gracious dining and never misses a washing a dish or cleaning the table. Her days are filled with a variety of activities by the creative Connections Director. There are opportunities for music, gardening, exercise, special performances from the community, guest speakers, games, holiday celebrations, parties, and spiritual encouragement. Everyday is a day to celebrate at Juniper. Best of all she does this with her colleagues at the facility. My mother has developed a new hobby, leather crafting, and she is over 100! It is never too late to explore new things at Juniper! Because of the medical team, the caring staff, and the leadership of the administration, I know my mother is in the best place I can find for her. Best of all, I am always welcome and greeted with warm hospitality when I visit her. In fact, I am there almost everyday so I see the consistent effort everyone makes to keep the quality of care at the highest level. It is comforting to know she is happy and well cared for, and I wish the same for your loved one. I wish you every success as you identify the perfect place for your beloved family member. I hope you will consider Juniper at Spicewood Summit as a possibility. I believe you will find it a loving and caring place to live!

Serene Setting has given my father so much love and attention and we are so blessed to have found…read morethem for his care. They are attentive and gentle...observant and communicate well with our family. Thank you Serene Setting, we are thankful for you!

After comparing the rest, I brought my mother to the best! My mother is so relaxed and well taken…read morecare of here! The staff is amazing!!! They are extremely attentive, clean, and friendly! Ray and Colleen treat everyone like family! That is what it is here... a big family who can cook amazing food!!! I would highly recommend this facility to my family and friends or anyone who is in need of a great place for their aging parents.

I love this small care home for the elderly! You can't beat the location and the staff is so…read morecaring. The owner and everyone who works there goes out of their way to make sure your loved one has impeccable service!

From the owner: We are a Residential Care Home established in 1996, also known as a Personal Care Home. We are…read morelicensed through the State of Texas as a Small Type B Assisted Living Facility, providing 24/7 care for up to 15 elderly individuals. Our team consists of a Registered Nurse, House Manager, Caregiver's/CNA's (two on every shift), An Activities Director (whose been with us since 96'!), A Massage Therapist (every resident receives a FREE weekly massage), two Chefs and a very HANDS ON Owner to provide the utmost care possible. We specialize in Personal Care to meet each resident's individual needs, from independent to total assist.

About a year ago, we needed to place my mother in a home that would understand and address her…read moresignificant needs, both physical and dementia-related. It's a difficult decision for any family, because this is a stage of life when our loved ones are more vulnerable than we've ever known them to be, and yet at such a moment, we have to trust them with strangers to get them the level of professional care they need. I couldn't have been happier with the care at Arden Courts. From the activities, to the food, to the full time nurse on staff, to the overall love and affection she received, Arden Courts was exactly what we hoped it would be. At one point I said to one of my brothers after observing a particularly poignant moment of their work, "The staff here are like saints." He reminded me of this when I told him I was going to write a review. Mom just passed away a few days after Christmas, and in her honor, I wanted to let potential future resident families know what a great experience we had with Arden Courts.

Do not come here! The executive director is childish and rude. The facility is dirty and smells…read more In the short time we had our dad here, we often found him soaked in pee, saw staff throwing used wipes (if they remembered to use them), briefs, and chucks onto the floor, and found dried poop in his perineal hair. They are under-staffed and lack proper training for Memory Care. The only way to know these things is by putting a camera in your loved one's room.