I am writing to express my extreme frustration and concern regarding the Healthy U customer calling…read morecenter. For the past week, I have called three separate times to get my husband's essential prescriptions refilled (Diabetes and Thyroid medications). Each time, I was assured the message would be relayed to the doctor, yet no prescription has been sent to the pharmacy. It is clear that the correspondence team is failing to contact the doctor, creating a dangerous gap in patient care. My husband has been without life-saving medication for 3 months due to these administrative failures. This is not a doctor issue; this is a systemic failure of Healthy U's communication. The lack of follow-through and poor customer service is putting my husband's health and safety at risk. I expect an immediate resolution and for these prescriptions to be sent STAT." if anyone has the better contact information to drs clinics please let me know ! Thank you

THIS IS NOT ABOUT DR. Cheng he gets FIVE STARS. This is…read moreabout HEALTHY U CLINICS!!! They would get a negative rating if possible. HealthyU is retaining the calls to book appointments Instead of going thru each office doing their own. I assume it's FOR ALL of their clinics. I called at 10:18 in the morning to be told I'm 72 in the queue another time in November it was 80 something. This is UNACCEPTABLE. Making an appointment thru the portal was INACCURATE & UNACCEPTABLE soonest was March. I originally had an appointment scheduled for a Tuesday, due to construction it was canceled. I found out online when doing the online "prepare for your visit". IF you're going to cancel an appointment, YOU CALL THE PATIENT AND RESCHEDULE. I did get a hold of a person at 7:30am on he gave me an appointment time and date but it didn't show in the system. It was never booked. Thankfully the staff responded to my message in the portal and got me a timely appointment. THE STAFF AND DR CHENG ARE GREAT. But seriously, HEALTHYU gets a big fat FAIL

Called last Friday to see if they could see me short notice. Dr Berry was my PCP when he was…read morelocated in the Ralph's shopping center. I explained to them Friday that lately I've been extremely sick. I confirmed my insurance was okay. I called as soon as they opened Monday morning, just to confirm the time I could come in, and suddenly they don't accept my insurance, and were extremely RUDE. If I were any of you, I'd find a different clinic.

Jason Barry is such a humble doctor. It's super easy to talk to him about medical issues and he…read moredoes his best to find remedies. Laurie who answers the phone is sweet and even though there's plenty of calls to keep her bust she handles it so well.

Dr. Kurtz and his team are amazing. If, like me, you are anxious about seeing a Dr., then you…read moreshould come here. There is no judgement, just a team of healthcare professionals wanting to help you get on-track. It is clear that Dr. Kurtz is there to help you and does not dismiss anything you may be concerned about. I highly recommend this office if you are anxious about going back to a primary care physician, especially if you haven't been to one in a few years.

I have gone to Jason Kurtz for many years, until we had to extract our entire family from his…read morepractice. In the very beginning when he first started and was a brand new doctor, he was awesome. Now he's a total jerk and he has his uneducated office staff and PA running the business. just a few of our most prominent issues: 1. I was extorted by the front office, that he would not see me unless I paid a missed appointment, which I did not schedule. 2. The office refused to treat me, for a raging bladder infection that they tested me for, even though I'm a regular annual patient. I refused to pay the $50 to come BACK to the office the same day, for the RX. 3. His physicians assistant incorrectly diagnosed me as having HPV. And I had to go to another doctor for an incredibly painful procedure, all for nothing. I did not have HPV. 4. In my opinion Kurtz now has a God complex, he didn't used to. ***5. THEY REFUSED TO TREAT ME, AFTER I LEFT MY URINE SAMPLE....UNLESS I PAID WHAT FEELS LIKE A $50 EXTORTION FEE, in order to give me my prescription. When the doctor says they don't hold back care because of an unpaid balance, that is entirely incorrect, and I believe he's lying. His behavior is reprehensible, and he is fully aware of this. Don't say you weren't warned. ....*add the fact that he stands by his uneducated and extremely unprofessional staff, says even more. Do better Dr Kurtz. We ended up going to Dr Annette Bernhut in Orange and she is AWESOME. She cares about you as a person, vs you being the enemy

I found Dr Le here on Yelp. I read these reviews and decided to give them a try. No hyperbole these…read moretwo, husband & wife are really wonderful. I've been to ALOT of Dr's I'm my life so I feel qualified to share Dr Le and his wife are just Gems. I've rescheduled for follow up and believe I've found true medical care. I hope this review serves to help others find the care I found when I walked in. Especially in this time of high turnover, in & out healthcare. Dr Le definitely has a lot to offer our community. I wish him and his wife success Sincerely

I had such a great experience with Dr. Le. I spent hours looking for a doctor to give me a second…read moreopinion on my test results. I had left so many messages with other Dr's offices and they never called back. I am so glad I found Dr. Le! I received a call from the Dr's office and they scheduled me right away. Dr. Le went line by line on the test reports and thoroughly explained my results. I did not at any point feel that he was rushing me. I would highly recommend Dr. Le and his office staff!!!

Doctor Apollo was great but she's disappeared! Does anyone know where her office has moved to?…read moreImpossible to find any working phone numbers for her online...

I have known Dr. Apollo for many years, actually since she was a student doctor in one of Long…read moreBeach hospitals. She always impressed me with her ambition, curiosity and determination to do the best for her patients. Highly recommend her as she has never stopped progressing to be one of the finest physicians one can find.

The best Dr I ever had in my life. She was on point with all she did. Always had time for you in…read morethe quality of care she provided. Too bad she retired. Be wish's in your retirement.

She's probably one of the best doctors I've ever had in my life. She was one of the only doctors…read morewho was able to find what was wrong with me after everyone other doctor dismissed my concerns. I don't think I'll ever find another doctor like her. She's very thorough and will go above and beyond to make sure your care are as needed. Her panel is closed and I've had to wait even one or two years in order to be accepted to her practice. She no longer has her own office and she is retiring in September 2023. She will be missed, but I felt like she should get the recognition she deserves.

I just love Dr. Gutierrez. She's been my GP for years now and has always shown compassion and a…read morecaring nature. She takes her time with you to answer all your questions so you don't feel rushed. She always answers my questions through MyChart or returns my call. I feel very confident in her decisions regarding my healthcare.

I recently had a very disappointing experience with Dr.Gutierrez at Memorial Care Medical Group…read more During my consultation with Dr.Gutierrez, I tried to express my concerns and ask questions about my treatment. Instead of addressing my worries, Dr.Gutierrez was dismissive and worried about her staff being overwhelmed with the request. She stated due to lack of staff, she would require me to pull the heavy grunt work with calling insurance, providing details, of what it will require to be approved. Despite me already doing that and informing Dr.Gutierrez that insurance states they need a prior-authorization request; she would not take the step forward with me to send in a pre-authorized referral due to the amount of time irk it will be for her staff. When I pointed out my dissatisfaction with the service, Dr.Gutierrez bluntly told me, "If you don't like our service, you can go somewhere else." I was shocked by this unprofessional behavior. A healthcare provider should prioritize patient care and empathy, not push patients away. I will definitely take Dr.Gutierre's advice and find another doctor who actually cares about their patients. I would not recommend Dr.Gutierrez or Memorial Care to anyone. Save yourself the trouble and look for a more compassionate and professional healthcare.

When we came here for our annual eye exams. We knew Ketchum's students would take the exam and give…read moreus a prescription. We had full confidence in the precision and dependability of the results, allowing us to place our trust in the diagnosis, especially when a qualified doctor double-checks a prescription before dispatching it to the laboratory. However, there was no such thing as a real doctor's recheck. We realized we made a mistake when we picked up our glasses. After we put on the glasses, we realized that our vision was still blurred, and we could barely see anything when the sun went down. We realized that we had been misled and had relied too heavily on the diagnosis of Ketchum's students. We were frustrated and disappointed that we wasted our time and money.

Everyone is super nice and helpful! All the exams are done by such passionate interns and checked…read morewith excellent doctors. This clinic has many departments to offer and made me want to go into this industry! Special shoutout to Rita and Dr. Nakano for helping me and shoutout to interns Hailey and Rachel!

Dr. Natalie Garcia-Montoya is awesome! Great listener, smart!!…read moreBut trying to get medical records is like pulling teeth!!! It took me 2 days of filling out forms and re-sending to their liking. 7-10 days when I needed it in a week... OMG, they keep saying they are working from closed doors ha, seems like from underground in another country

Dr. Garcia-Montoya is my Primary Care Physician, she is one by far.... the Best!! She is a great…read morelistener, she makes you feel that you are important!! She's a great advocate for patient care needs. If you are looking for a doctor to trust and understands you, she's the one!

Horrible. Reception is very rude & unwelcoming. Upsetting &…read moreconfusing. going back & forth just trying to get a message to the last dr I saw at Gateway Medical Center Anaheim hills. Basically got a lecture on how it works how many days it takes then was hung up on. Dismissive & mean. Not helpful at all. Bad manners ill tempermant. Feel like she hated me & in general dislikes her job.

Worst doctors office ive ever used by far! Stay clear away from this place at all costs. Nurses and…read moredoctors are not helpful and make it near impossible to get your monthly prescriptions.