Needed air in my front tire. I normally don't fuel up here as they are more expensive on their…read morefuel. I filled my tank and went over to the air station. All I have to say is wow! Are you kidding me!?!? You charge $3.00 for air?!? Best part was the thing was a hunk of crap going on and off. This is total greed. I will not be revisiting this station again. With my personal car or the work car with the fleet gas card. GREED!!!

Very clean. Lots of fresh food choices for a convenience store. Pizza, brats, hot dogs and other…read moreroller grill items. Low prices for fountain drinks and fizz freeze. Very friendly staff and good gas prices

I have been going to this place for years or as long as I remember, but this last time as I was…read morepulling in there was a elderly women blasting her horn, I proceeded to fill my car up and she continued to blast her horn every 30 seconds or so . I looked inside and the person working the counter was looking at her and laughing with one of the customers. I finally asked the lady if she needed something and her reply was yes please , I am handicapped and can't fill the tank , I called the number on the pump for just this purpose but the person didn't answer , it was evident that the person inside already came out once to help her because the hose was already in her car and the pump actually pumped about. a dollars worth of gas but then it kicked off . So this lady was trying everything that she could to get the guys attention and he totally ignored her . He had to see on his control panel that the pump wasn't working anymore . So I took her credit card and pumped her gas for her because the lazy POS behind the counter wouldn't . Buddy the 2001 ADA law requires you to help . Do your job. I told her to never use this place again and take her business elsewhere. Where they care about their clients . I will never use this gas station again, I was thinking that this could have been my own mother being treated like this . To the owner whoever is the person working at 3:45 pm on December 19th 2022 should be fired because you lost my business, the ladies , my mothers and everyone that I persuade to not come here .

This gas station refused to help the handicapped pump gas. I will go out of my way to avoid buying…read moregas, a car wash or make any purchase again at this horrible place. The new Thorntons in Cary, across from CVS was most helpful and assists the disabled pumping gas. Shame on you Fox River Grove Shell gas station!

Decent car wash and a guy who dries vehicles for tips at the end but easily the SLOWEST car wash in…read morethe area.

Today is 16 deg F. Car wash is open and I give it a shot. It was my first time at this station. The…read morefirst surprise it is touchless! That's great! The second surprise there is a guy who dries your car by hand! In that weather! My respect! He did a good job! I'll be back!

I'm surprised that I am the first person to review this gas station and convenience store. The…read moreconvenience store and cafe are really, really nice. If you can't find some type of beverage you like and some type of snack you like here, you won't find it anywhere else. I appreciated the very clean restrooms and that the workers wore masks.

The first chip card reader I went to didn't work. The second one worked so I know it wasn't me…read more Very steep prices for gas not expected at a speedway.

Great gas station. In Arizona, you rarely experience good customer service at a place like a gas…read morestation. However, in Crystal Lake (IL) everyone seems to be beaming with joy! The gas was cheap, pumps were newer, and the inside was HUGE, clean, and stocked full of goodies! I got a super cheap ($1) iced coffee and my cashier had a friendly attitude. Also, WOW gas is cheaper in Illinois.

very bad experience milk said 2.49 on shelf…read morerang up as 3.99 they wouldn't honor the price Just removed the tag very rude management, do not go here

This station has had major improvements in my opinion. Cleaner, more organized and manager is…read moreextremely nice. I hope they continue in this manner.

Great owner who goes the extra mile to make sure customers are well cared for. Highly recommend…read morethis place!!

I was yelled at because I was looking at the snacks for to long and was told to stop loitering. I…read morejust didn't know what I wanted, I didn't want to just stay in your store.

Easy in & out for pumping gas at a reasonable rate. Right off Rt 176 in Island Lake, near the…read moreCulver's, Post Office, El Norteno's (just west of Sophia's). Staff was helpful. To use Mariano's rewards, the rewards accounts have to be linked. Thanks for the help! It did not disappoint! Thank you!

I just have to say that the staff and the owner of the BP Gas Station at 226 East State Rd. In…read moreIsland Lake Illinois. Has one of the most friendliest, courteous staff that works there helpful too. The owner name tag stated KG and he is helpful, courteous professional what a wonderful experience. We need more service stations like this.

Good gas station very friendly people and very clean and organized. Good location and good…read moreproducts. Only thing I wish that could change is I wish the car washes would run 24/7 because during the day the line is unbearable but understandable. Other than that very good gas station compared to the other ones in Wauconda.

Came in this morning to warm up *my own* coffee, which I brought in *my own* metal travel cup and…read morepoured into a paper cup I brought with me, to microwave it. I was in plain view of the employees, and the above cameras, the whole time. Nothing was said during the time I used the microwave, or as I was exiting. After I get all the way back to my car (I was parked on the far side, down by the road), an employee (don't know his name--just that he was heavy-set & African American), while standing by the building's front door, shouts loudly at me from across the parking lot, "YOU DIDN'T PAY FOR THAT COFFEE!!!" (Which was deliberate on his part.) I walked back and explained that the coffee was what I brought with me, that he could check the surveillance cameras (and already *should* have), and I showed him that the paper cup wasn't even theirs (it was from Shell). Then, as I'm trying to reiterate how I was in full view of everyone and made it obvious the coffee was mine, suddenly he decides to end the conversation. As I'm walking away, he shouts, "Have a great day! Just don't come back!" This employee obviously has a problem with people who: A) only come to warm up their own coffee in their own cup in the microwave, and B) takes his verbal assault further if he sees your car is a working class person's car. Corporate needs to come down on this prejudiced, hateful, deliberately-combative employee.