My family and I recently took a trip to Costa Rica and used Latitudes recommended by another family…read moremember. The communication was often delayed (we received our welcome email 5 days after we were already in Costa Rica), and they could never seem to figure out our names, who was in our party, and was more of a hassle to use them than just to book everything ourselves. I would not use them again.

I stayed here for a week for work; here were some observations:…read more The cons: 1. All my colleagues on lower floors were experiencing distressful noise issues throughout the stay. Apparently, the walls were paper-thin for them, and they could hear everything outside of the hotel and/or in the room next door 2. The water pressure in my room was very weak, and my shower experience wasn't optimal as a result 3. Apparently, the housekeeping was not automatically set for every day, and I had to manually make sure that it happens every day with the front desk 4. I did NOT like the design that there was no closet available in the rooms, but hangers on the wall 5. I got that this hotel was set to be the "young and hip" hostel-like experience - but no, it is still a hotel by Marriott, and the guests still pay the full price for it. The residential experience should match the price. 6. The floor in the room was perpetually dusty for some reason; I had to ask the front desk for a pair of slippers, so I wouldn't have to constantly wash my feet after walking around in bare feet. The pros: 1. The front desk was extremely helpful overall, especially Heather. E.g., the plugs in my room had the old USB B connection (which I don't think people use anymore...), but she managed to get me a USB B to USB C cable. It was amazing, and the top reason I still want to give this hotel a 4-star review. 2. The design of the room was overall very clean and comfortable. Although my colleagues had lots of issues with their rooms (too cold/ac blowing to their head while sleeping, etc), I never had these issues. 3. The complimentary coffee in the morning was very fresh and consistently good over the five days of staying at Moxy. 4. I've heard good things about the food - something I should've tried. Next time!

TLDR; Water pressure is good, but that's pretty much the only good thing. Rude and aggressive…read morebartender just flat out ruined our night and the stay. We'll definitely be submitting this incident/feedback to Marriott. First off, the room; the room had this weird bleach/cleaning agent smell to it when we came in. 6 hours after we came in, opened the window and had AC on as full as we could, and the smell is still there. And they just seem to have the AC on an extreme power saver mode or something because even though we set the AC to 65 (because of the next point), the temperature refuses to go below 68. We like to sleep a bit cool, and it's laughable that thermostat itself reads 67~68 and AC doesn't run, even while having the temps set to 65. The water pressure is great though. It's better than even some Westin hotels we've been to. Now, for the main reason why all the stars are gone: My wife and I went down to grab a drink to bring up to the room. I was carrying our dog, as we had just taken him out to relieve himself before turning in for the night. When my wife approached the bar to ask about the menu, while I stood a good distance away while holding our dog in my arms. When my wife started asking, a bartender freaked out all of a sudden and immediately and loudly stated in a hostile manner that there cannot be a dog at the bar. It was communicated in such an abrupt and aggressive manner that we have never experienced before that we were taken aback. There were no signs around as to how close to the bar we could have our dog or what areas are considered food/drinks vs living area. It was not like we were trying to sit at the bar area to have a drink while having our dog, we were merely trying to see the menu and figure out how to order, WHILE I STOOD A GOOD DISTANCE AWAY. As longtime dog owners and having traveled with our dog for years, we understand very well that there are health codes and regulations that prevent a dog from being near food area. But I was standing a good 5 feet away, and there were no indications that certain areas were food areas, as the common space of where (I can only still guess to be) food area and the living area blend in. In addition to the lack of clear delineations, the aggressive and hostile attitude that the bartender had was extremely disappointing. We have been to many Moxy locations and Marriott brand hotels, as apparent in the membership status, and I am shocked to find a worker being allowed to communicate in such a manner. It is safe to say that we do not feel welcome and feel that this particular location does NOT exhibit the welcoming and friendly attitude we've encountered in all other employees at all other Moxy and Mariott locations. Next time we are in Halifax, or any location with Moxy that we haven't been to, it's safe to say that we'll be staying at other Mariott locations, or even Homewood Suites across the street. That being said, the drinks were good though. Low ball is really great.

My husband and I did the Annapolis Valley Wine and Cheese tour as a shore excursion with a…read moreNorwegian cruise. We thoroughly enjoyed the experience! The wine itself was fabulous but what made it even more enjoyable was our guide, Colleen. She was extremely knowledgeable about the area (Halifax, Gaspereau Valley, and Annapolis Valley) and the wineries. She went above and beyond to make sure that we all enjoyed ourselves, including stopping at an overlook for some quick pics and a farmer's market for some extra snacks. I would highly recommend this tour and would do it again if ever returning to the area.

This was a great wine tour, 10/10 would recommend. My partner and I took my parents, and the four…read moreof us had a blast. Martin was fantastic - great driver, lots of fun facts, very personable. None of us had been to Planters Ridge, and I think it may have had our favorite wine discoveries of the three stops.

this hotel is undergoing a complete renovation. they should not be open for business. Parking and…read morefinding the entry was very complicated. our room was ok but nothing special. Construction is everywhee. Go elsewhere for comfort and convenience.

My son ended up leaving his blanket there, he grew up with that blanket and its very special to…read morehim. We left the hotel and didn't realize we left it there until we got home. After I realized he forgot it at the hotel, I immediately called the hotel which was the same day we checked out. They said they would check the room and to call us back. We ended up calling everyday for 2 weeks to see if they found it, they ended up not answering are calls after a couple days of trying. My son was very upset we couldn't get his blanket back. Overall very upset with the customer service they had and the fact they started declining are calls. Would not recommend staying there.