Maritime Travel lbreakey@maritimetravel.ca…read moreLynda Breakey Cc: Marina Banozic Travel Agent, Branch Manager mbanozic@maritimetravel.ca cc: Kristine Huhtala, B.A, CTC (Branch Partner) January 30, 2026 Subject: Denied boarding Air Transat flight TS0956 November 14, 2025, because Maritime Travel (Kristine Huhtala) did not submit my MEDIF as required. Kristine Huhtala December 30, 2025, email. Lynda wrote me. Lynda Breakey, I am the Regional Director of Branch Operations for Maritime Travel: I have carefully reviewed the concerns raised in your correspondence and would like to respond accordingly. Lynda Breakey wrote in part: Please be advised that I have been involved in this booking since you first brought these matters to our attention. Nov 19, 2025, Kristine wrote I've told them that we are dealing with it here in branch. There is nothing more they can do and are aware of your concerns." December 30, 2025, Kristine wrote in part: Head office has been emailed, and they will respond shortly today. Who do I believe? Who is telling the truth? I asked for copies, for proof but hey refuse to provide them. Lynda Breakley and Kristine Huhtala both wrote several paragraphs about what they believed was said or written which most of I absolutely denied, they also stated these correspondence remains on file but refuse to provide them to me and prove their accusations. I provided supporting documents of the facts, and they refused to provide me with any supporting documents in support of these accusations. Nov 17, 2025, Kristine wrote: "Your form from 2024 is clearly no good and a new form had to be filled out which I assumed you would have had a new form filled out by the doctor and had it sent into Transat. " How can Kristine assume this? She did not check with Air Transat! She did not provide supporting documentation to confirm her statement. She did not submit the MEDIF that I had provided her. I have since provided Maritime travel proof that my MEDIF form for air travel with a POC was valid for three years. It Is attached to this email. Air Transat wanted to charge to supply me oxygen, and I was not impressed but Kristine stated: "This is how you filled out the form, so I guess Transat assumes you need oxygen?" However, this was an error with the travel agent although she was a veteran it appeared she did not know the difference between (O2 tanks/cylinders, liquid, canned or recreational oxygen or a personal air concentrator as she talked about oxygen tanks and oxygen machines. It appears that Maritime is lacking in the training department. They offered to rebook me in economy, but I paid for club class, and they totally dismiss my disability and blame me for being difficult? Kristine wrote Nov 14, 2025. "I remember you told me when you spoke to the girl at Transat that morning and she told you your old forms were still ok to use...did you get her name by any chance?? I'd like to build a case with them about you being given wrong information." Nov 19, 2025, Kristine wrote I will know within a few weeks once I hear from Transat if there is any compensation for the lost week and I will let you know at that time I requested a copy of both the letter she sent Air Transat and the reply from air Transat. For unknown reasons they refuse to provide them to me. There is no question that Maritime Travel did not provide the services I was charged and paid for. I lost 8 days holiday in the accommodations I paid for, had to make a trip to Toronto to be denied boarding and had to call my ride back to pick me up, also paid for a new MEDIF and mine was still good. I believe both Linda and Kristine wrote: We value our clients and always strive to provide clear guidance and exceptional service. I got the worst treatment imaginable and would never trust Maritime travel and especially stay away from Kristine Huhtala in the Sudbury office. Linda wrote: ": I have carefully reviewed the concerns raised in your correspondence and would like to respond accordingly." Why did She not provide me with the proof and copies I requested. I provided proof and documentation of most discrepancies and disregard and dismissed facts to condone Kristines actions. Linda has not provided any evidence, and her decision is not fact based she also refused to explain how my arguments were considered in her decision. It is my opinion that Maritime travel did not meet their own principal and did not strive to provide clear guidance and exceptional service.

Spain and Portugal 2025. This was a nightmare trip subcontracted from Maritime Travel to Indus…read moreTravel. It was the worst trip ever and absolutely no responsibility taken by Maritime or Indus. The tour left us all mentally exhausted by all of the problems. We arrived in Lisbon to a National holiday to be told everything cancelled because of an event held every year on the same day and no help with what we might do as the "4 to 5 star " hotel was near the airport. We had no guide, drive for 4 to 6 hours a day with no conversations re history, countryside etc. The accommodations and food were substandard, in some cases disgusting, most definitely not 4 or 5 star, more like hostels with cafeteria style, in one instance a paper bag with a bun and apple. This was absolutely the worst tour ever. A disaster!!

Very poor. Pulled by police on way to airport. Devices in vehicle would not except cards. Lucky I…read morehad cash to pay. Do not recommend at all.

From the owner: Welcome to HFX Limo and Taxi, your trusted transportation partner serving Nova Scotia and beyond…read more We take pride in offering comprehensive Halifax Airport taxi services tailored to meet your needs, including: 1) Pickups from all over Nova Scotia to Halifax Airport and 2) Pickups from Halifax Airport to destinations across the province. 100% Safe & Comfort | Lowest Price Promise

grat servive the drivers are so kind and they will wait for you even when very late,they arive oon…read moretime I never had a bad drive with them and they always find a driver on very scheduled and busy days.i really recommend it.

Always prompt, courteous, safe and friendly drivers with clean modern and very well-kept vehicles…read more I have recommend them to anyone who needed a car service. Airport rates are comparable to a cab, but with much better service and a guaranteed 'good car'.

The company is prominently featured on the Nova Scotia official tourism site and once I contacted…read morethem, got a prompt response and ideas for a custom tailored itinerary, plus hotel and airport transfers for a rather reasonable price. It was my first attempt at taking a fully planned vacation, I usually do most of the legwork and itineraries myself. Having been a tour guide in my youth, I know what to look for in a company and Blue Diamond seemed to deliver. Be advised that they do not take credit cards, which for a company in business since 1995 is a tad puzzling. So I mailed my deposit check and got a prompt notification when it arrived in NS. Bob, the owner, stressed the flexibility of our itinerary and this was very true. They contract out to Van Tours of Nova Scotia and pretty much handed us over to them after we paid the balance, also by check?!?. We were greeted at the airport, whisked off to our hotel, given contact numbers and other info for our trip. Our daily forays into the beautiful province were comfortable, if edifying as to distances and local color. We got a lot from our drivers/guides, who were game with our changes, and we saw some great sights. If having a pre-organized vacation is your thing, if you value not having to get yourself from point A to point B and in-between, Blue Diamond and their contractors are your people.

WARNING! Our travel agent booked us the private Hops & Vines Tour that Blue Diamond Tours offers on…read moreExpedia. We were driven to 4 different locations. The first place we were driven to was 1.5 hours away from the hotel and it was CLOSED! The 3 other places had NO tour bookings for that day and they even confirmed that with us via email. We did not receive a single tour. None of the locations even had knowledge that we were arriving. We had to pay additional money for all tastings. Even the driver was trying to contact his boss, on our behalf, to figure out what was going on. He was in way over his head. We felt bad for him. Our driver shared with us his, and his wife's, numerous health issues & hospitalizations and became lost between one location to another. We had to guide him with our own cellphone GPS. We did not receive anything the tour claims to offer other than a driver (who did not once speak of wine, beer, or anything related) and a Chevy. We called our travel agent during and immediately afterwards. We've been told that she, and her manager, have made numerous attempts to contact Blue Diamond Tours over several weeks to get us a refund and that they are avoiding any contact. We were informed by our agent that Blue Diamond Tours is now BLACKLISTED ACROSS CANADA by the travel agency.

Great tour! Our tour guide gave us an in depth guide about all attractions, including the titanic…read moresite and all different towns and roads. The tour guide gave us many stories about the origins of Halifax and the immigrants. Very welcoming, very understanding and kind!

This was an outstanding full day tour! Our guide, Al, was fabulous! He was informative, funny, and…read morea great driver. We asked to go somewhere local to eat instead of Peggy's Cove where all of the buses were...Shaw's Landing had great food and hospitality. Even though we were a few minutes late getting off ship, Al still managed to get us to the Citadel in time for the changing of the guards and the cannon firing. Easy to find him when we got off the cruise ship with a big pink sign (I felt like a celebrity)! There were four of us and we had a can which made it easy to get in and out. Price was less expensive than the traditional bus tour. Highly recommend!! Thanks again Al for a great day! Happy fishing to you :)