After spine surgery, PTS of Brattleboro helped me recover from severe pain. Damon correctly treated…read moreme with deep massage and dry needling. My muscle pain and walking ability are very improved. I recommend this practice without reservation.

I would recommend Shaun Barnes for any type of injury recovery . He's been excellent every visit…read moreand I've had for multiple different injuries over the years. He always ask in the beginning of each visit how your feeling and what has changed. If a certain technique hasn't had much effect he'll try different techniques until he gets you straightened out rather than repeating the same steps over and over to fill the time slot. When I've mentioned seeing him to others I've heard things like " Oh that's guys awesome, he completely eliminated my planters fasciitis " and " yeah I thought I need back surgery but that guy saved me, he's incredible". Hopefully he stays in the area.

I do not recommend this place. the food is poor quality, the nurses and LPN's can't get even the…read moresimplest requests adequately addressed. The tv has Fox News but not MSNBC. I'm feeling like my health will go downhill here. I need female catheters and they only have male. I need compression stockings and they don't have them. they won't even "let me" wear ones if I buy them myself, without a doctor's "order", the LNA even agrees with me that I'm better off elsewhere.

This is by far one of best rehab facilities I have ever seen. I was a patient there for almost…read morethree weeks. Everyone who worked there always had a smile on their face. The therapists ere amazing and now that I am home in Florida I am doing really well and able to get around on my own. The food at Pine Heights is very good and healthy. Great management makes for happy people. Wish I could thank everyone there.

Awesome. Clean. Friendly. And inclusive. There is a gender neutral bathroom as well. The pool is…read morebig and salt water and people are genuinely kind.

The pools are fantastic and always feel (and smell) clean and well maintained. The other amenities…read moreare ok, although I'd expect better for the cost of membership. The cleanliness of the showers, locker-room, and bathrooms could use improvement, but overall the experience has been wonderful!

I am very disappointed in the outcome with KPTSM and I will explain. First, the people are top…read morenotch. Louis is a fantastic Physical Therapist that listens to his patients, and has truly helped me begin to improve my condition. For that, I am very thankful. The office staff- also very nice, helpful and return calls quickly. So, where is my frustration? Policies. It is 2021. The policy of missing too many appointments = you are not a patient anymore is absolutely archaic. People have lives, things happen, sometimes unexpectedly. I will admit I have missed 4 appointments where I called about 2 of them usually without 24 hours Notice, but as soon as I knew I could not make it. As someone who suffered a severe work injury I have been unable to drive for over a year. I have to rely on others to hopefully show up and bring me from Rindge to Keene. Sometimes, without notice that does not work out. That's has always been the case except for one other appointment I had to miss because I found out I was exposed to and tested positive for COVID. it was the day before an appointment, but it is what it is. I understand that by not showing up for an appointment I took up time that could have been used for another patient. However it is also assumed that more importantly I cost your business money by not being there. I called today to verify an appointment and was simply told I am no longer a patient there. I can't think of any other industry where It is acceptable to tell a customer that there business is no longer needed. If I ever told one of my customers that I was no longer going to serve them because they missed an appointment or didn't do what we had planned, I would lose that customer for life, AND risk negative feedback. In an effort to apologize and makeup for missing my appointments I did in fact offer to immediately pay in full on cash for the sessions I missed, but was denied. I really hope this review takes into account my honest feedback. This is a silly un necessary policy. I hope you consider simply charging patients for missed appointments going forward. Because the ones that DO value your services will pay up and keep coming back, and the ones that don't won't return anyway. My offer is still open to pay for those sessions if I can be reinstated, but if not I will not in good faith recommend this establishment as I will now need to seek out another practice and will probably sacrifice the level of care and essentially have to start from "square one"

From the owner: Keene Physical Therapy in Sports Medicine (KPTSM) is an outpatient physical therapy clinic…read moreproviding rehabilitation services for all your needs including musculo-skeletal injuries sustained from repetitive injuries, trauma, surgery, sports, work related activities, and degenerative processes just to name a few.