1. Maple Ridge Senior Living

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Willoughby, OH

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Recommended Reviews - Maple Ridge Senior Living

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1 year ago

I like the small cottages, which promote a family-like feel. Thank you Maple Ridge for taking care of mom : ) .

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1 year ago

The facilities are well kept and the staff works to make families feel welcome. Had a nice family picnic today even though it rained.

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Kim L.

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2 years ago

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2 years ago

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3 years ago

The team here is amazing and everyone is so helpful! The care staff genuinely live the residents and it all feels like a family.

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Kim L.

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Ask the Community - Maple Ridge Senior Living

Are they accepting new residents and how do you apply for a Medicaid waiver?

Thanks for reaching out! Availability can change, so we recommend contacting the facility directly to see if they are currently accepting new residents or have a waitlist. Our team can also help answer questions about the application process and… 

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The Waterford at Richmond Heights

The Waterford at Richmond Heights

2.7(3 reviews)
4.6 mi

My parents have lived there for about a year…read more My mom fell getting into bed early one the morning. She pressed her emergency button and it took almost two hours until someone responded. Luckily she was not seriously injured and was discharged from the hospital the same day. The executive director and I discussed this and the system has been tested and modified and her pendant will be checked. The dryer has been replaced once (with a used one from another apartment) and still takes hours to dry a single load. This is very stressful for her. After discussing with the executive director, the setup will be replaced and technicians will be in to check the installation. Maintenance requests are an issue. I am not sure if the requests are being entered correctly or are being lost or if there is an issue with how they are being communicated. The cleaning, dining room and front desk staff are caring and try to help. I am more comfortable after a discussion with the director, time will tell.

I just spoke to Kimberly Ensign the director at Waterford. She had asked the director of nursing to…read moregive me a call and it had slipped her mind. She was very apolgetic and she said all of my complaints have been reviewed with the staff and my mom would receive much better care. My mom was telling the staff that they didnt need to help her she could do it herself. She didnt want to inconvience anybody. All is well and I'm sure there will be much improvement now that these issues have been addressed. Thank you Kimberly for all of your help.

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The Waterford at Richmond Heights
The Waterford at Richmond Heights
The Waterford at Richmond Heights

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Maple Ridge Senior Living - assistedliving - Updated October 2026

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