Lack of customer service Or just plain racist? You be the judge.... I'm a mapco mart member;because it's like the closest thing we have to a Pilot here; so I go there all the time, for everything and I always am greeted and have a good experience. But when I go to the on harvest road.... boooooy Now I've only gone to this gas station about two or three times but every time I go there I get the same attendant and the same attitude. The first time I remember going there she was talking to a (white) customer in front of me, laughing and conversing but as soon as I approached her, her whole demeanor changed. She spoke no more than three words, but I could still hear the distain in her voice. I just assumed she had a long day and went about my business. The second time, I walked in and I saw no one was at the counter so I looked around to see if they were somewhere else, but when I didn't see anyone I said "hello" All she did was look me in my eyes and go back to what she was doing. She did not speak one word to me during this trip. Now I've worked customer service for 8 years and that's just not how's it's done... I'm not sure i remind her of someone or she's just not that into black people but I assure you. I will NEVER return to this gas station... read more

The worst about not having stuff you need. It's either straws for the fountain drinks, cups, monsters (in the past), Red Bull (Sugar Free) or sugar for the coffee..... it is ALWAYS something they don't have. I've had to start driving out of my way to go to a diff store just to make sure I get what I need in the mornings. It just gets old walking into a store & them not having the stuff they're supposed to carry and have to go somewhere else to get it especially when you're in a hurry. It's either a hateful, person behind the register tht OBVIOUSLY hates her job and hates PEOPLE in general or they're out of things you need. Ask any customer tht comes in the doors of tht store and I GUARANTEE you they're gonna tell you all about the attitudes and how they're talked to when they go in the store!! So sick of tht too! I mean.... seriously.... wth does the hiring!? It's almost like, if you don't have a sour ass personality or you're not just a downright asshole to ppl then they won't keep you long.... it's unreal! I'm just getting to where I hate this store altogether!! read more

This is the worst store I've ever been to, terrible staff, terrible service, the only reason I set foot in this place is it's two miles from home but from now on I'm gonna go the extra mile down the street to FX. Several of the cashiers are rude, arrogant, hateful, jerks who hate customers and their jobs, and possibly their lives! I've been tolerating this for the last ten years or more and it's probably not gonna get any better anytime soon. I've personally complained several times but nothing is ever done, possibly just a talkin to and they're tolerable for a day or so and back to the same old disgusting attitude. Never seen anything like it. I'm finally done with them and I'm firing this store from being my supplier of gasoline, cigarettes, fountain drinks, Red Bull's, candy and snacks. There's plenty of other stores between home and work I can use and none of them Mapco. I'm just waiting for convenience stores to go to self checkout like every place else so people like them won't get paid to treat paying customers like garbage! read more