Have taken our instruments here several times. Communication is an issue. You can rarely ever speak to the owner Manuel, who is supposed to be the master tech. The other techs that work there don't speak English, like the owner.
You have to deal with the owner's wife, who is the only one who speaks English.
As to repairs, overpriced for the quality of the work.
Had a trumpet brought in for cleaning including a chemical clean. The instrument came back the same as when I brought it in. With a chemical bath the brass will be yellow in the areas where there is no lacquer. I think I paid $95 for nothing.
Also brought in a woodwind instrument for a tune up. Was told a few pads needed replacement and that the horn would be regulated. Got horn back and it was still leaking.
It appears the business is more of a rental service through the schools and a repair contractor with the schools. When I was there a parent brought back an instrument that had been rented through the school.
It also appears that due to the contractor business with the schools being primary, individual instrument repairs are secondary. I have found that the quotes for repairing individual's instruments are higher meaning they don't really want this work but will take it in if you are willing to pay the high price.
Also, I always call a business before visiting to make sure someone with knowledge will be there I can speak with. Often when I have wanted to visit this business I'm told the owner is out delivering or picking up instruments.
As to the location, it is in a warehouse district that the builder probably paid off the county to have hardly any parking spaces and such narrow roadways that it is uncomfortable to drive in. This business is located at the back of the complex and this requires negotiating roads where other vehicles are double parked.
Sadly, there appears to be no other reputable woodwind or brasswind instrument repair facilities in Miami. As result, I have sent our instruments outside of Miami. read more