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    Manteno Ford

    2.5 (14 reviews)
    Closed 9:00 am - 8:00 pm

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    2 years ago

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    8 years ago

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    8 years ago

    Service manager is condescending and can't handle being questioned for his mistakes... His customer service skills are questionable at best

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    6 years ago

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    Dralle Chevrolet Buick

    Dralle Chevrolet Buick

    2.8
    (37 reviews)

    Coming from Michigan heading to San Antonio for a funeral, we stopped at the rest stop 4 hours from…read morehome. Prior to the exit for Dralle Chevrolet Buick, noticed my passenger rear tire was leaking air quickly due to a nail. I called Dralle Chevrolet Buick (on a Friday at 4pm of all days), and got on the road to them. I let them know the situation, Manny & Anthony quickly looked at it and said that they could fix it and get us back on the road for the funeral. I appreciate how quick and willing they were to help us. This whole fiasco, took a solid 30 minutes and we were back on the road in no time!

    Sadly I was hoping to purchase a car. I was comparing a 2023 used to another dealers 2024 used car…read more I live up north in the Gurnee area and when I called to clarify things I was not given accurate information. The car was discounted that day but mileage was not. I agreed for my credit to be pulled and filled out the on line application. Of course once this was done my credit was shopped to multiple locations which was worse than using my credit union. With 1 inquiry. The car has more than a 3,000 mile variation so I chose not to buy. I could not stop the inquiries on my credit. The person I tried to work with was nice. She just did not have all the facts either. It is my opinion if you can change the price of a car you can and should update the mileage especially if it is different buy thousands of miles not hundreds.

    Bill Kay Honda

    Bill Kay Honda

    2.9
    (50 reviews)

    What a bunch of scumbag dastardly…read more You tell my daughter that she needs hundreds of dollars worth of work when she had her 2013 CR-V in for an oil change. Work that we just paid to have done 4-22-25. Did you not do the work then? The same place that told my wife she needed brakes on the 2014 CR-V. The fact was. The brakes were only 40% wore and went another 50,000 miles before they needed to be changed. 2 out of the last 3 times we had the oil changed you shorted us 1/2 quart of oil. You owe us a quart of oil. They forgot to check the oil on.my daughters car when they picked it up. My daughter is calling back after the car sits and she checks the oil. These cars don't hold much oil to begin with. 1/2 quart is a pretty high percentage of the total. We were taught to start the vehicle to fill the filter. Shut it off. Let it sit while you lubed the doors and locks. Then check the oil and add as necessary. It's good practice to check the oil after an oil change, but you should not have to do it because some chissler is trying to chisel you out of a 1/2 quart of oil every oil change. They took down this post on their Facebook page

    I came in today and spoke with Joe not an issue as they took me for a great test driving the used…read morevehicle that I was interested in. numbers for my trade was discussed and I was pleased about coming to a decent amount. However when the manager came over to tell me he wouldn't budge on the price of the new one giving me an excuse that's what he paid for it at auction and had to cover his dealer auction permits cost I and he wasn't making any profit. I debating on laughing in his face or saying something rude like who sells a car and doesn't make a profit. I'm one for not playing stupid games or wasting my time when you're talking almost 40000 out of my pocket. So I simply asked Joe to write everything out and I'd go over it later before making a decision. He typed everything out and was trying to be slick and added a 1500 dollar theft program into the deal and with out telling me untill I caught it. When asked about the dollar amount he showed me a flyer for added insurance for theft of the car. I started that's why I have car insurance and to remove this. He said they'd write in the deal and remove it later. Also pressing me beyond the norm of obtaining my e mail address so they can send me more junk that I don't want sent to me. Car buying is as easy and or as difficult as as the salesmen cares to make it. Due to the ridiculous comments from the manager and the lack of integrity of being up front about add on's for profit; thinking I'd sign a contract to make a commission or a few extra dollars profit, shows total lack of honesty and integrity. Treating customers like they are gullible and or stupid is just what makes car salesmen not worthy of buying a car from. as I see it, if they can't respect me and my time. Why would I spend my time purchasing a car here. As a final note if you check with the internet and other dealers you can obtain the cost of what dealers will likely pay and the original veh sticker to aid in knowing the proper price for any car. So why car salesmen lie is beyond me. due To these issues I'll be purchasing elsewhere. Good job guys, go back to car salesmen 101classes!!!!!

    Manteno Ford - car_dealers - Updated August 2026

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