I gave my notice that I was moving and even though there was no damage to my rental, they kept my…read moresecurity deposit and on my statement it said "held by owner." The owner lives in Canada. Good luck trying to get in touch with him. I'm now out my entire security deposit. The woman that was assigned to my rental was very unprofessional every time we spoke and never sent anyone to mow the grass. The owner came once over the summer to mow it when he was in town. I would not recommend this company to anyone. I would give negative stars if possible.

Something is wrong with the country that the consumer is NOT PROTECTED. The business practices of…read moreCompanies are PREDATORY. Be careful of this company their business practice are predatory and rely on people search for a place to live. What the company is doing. Most people if they see an apartment should make it a good practice to call to check if the status of the apartment, if its available or not. I called spoke to their rep and was told the apartment was available and to fill out an application. So of course if filled out the application and it came with a 50.00 fee. I immediately called the rep once I was done and was informed I was on a list and that their were 2 people ahead of me. I got angry the apartments true status is not available. The apartment true status is pending viewing and deposit. I do not even know if there is really an apartment for rent because i never even got a chance to see it. THE ONLY TIME you should be spending actual money is after the pending and viewing not just to be on the list.

Can't be trusted when you leave they come in steal all your belongs. Clothes & everything. . &…read moredont repair anything. Had to go to Authorities. Waited til Christmas turn on heat. Rather raised rent outrageous & throw out seniors.. ..only cares about themselves....

Extremely disappointing how my multi year experience ended with CPM. They decided not to do there…read morejob and visit my property at all in 2020 and letting the tenants destroy my home and not pay utility bills. I had to request they be removed after a neighbor was nice enough to contact me letting me know my house was falling into disrepair. I live in Florida!!! I believed this company would have my back to do what they promised. None of it happened. Now they are trying to extort money from me for utility bills there tenant didn't pay. What kind of operation do you run? Use my experience as a warning when deciding who to use for your property management needs.

Customer service is lacking to tenants. If owners knew what kind of image they send to the…read morecommunity they would not do business with them.

Wendy posted her 2 Star review back in 2014. That same 2 Star review still stands as of today,…read more2016. The same poor quality service extends not just to renters, but "property owners" as well. Trinity Management has made no improvements whatsoever. SAD!!

It's like pulling teeth to get help with horrible windows the drapes are moving from the very very…read morecold air, I have asked multiple times for a shower door replacements and new living room dining flooring. I have been here over 23 years. The was an actual account manager for each complex. That's has gone to the wayside. Who knows who you can reach.

I was given a written statements I have till January 1, 2025 to sell my house .. on December 17,…read more2024 Ravi Patel/ John Metallo/ Stephen Powell entered my house doing damage to my house that is still in my name along with the electric bill ..

If this is how this company treats prospective tenants, I can only imagine how they treat actual…read moreresidents. On Friday, 6/26, my partner and I scheduled a showing for Monday, 6/29 at 4:30 PM. We were specifically told that no earlier appointments were available, that we were the first people scheduled to view the apartment, and that we would likely have the opportunity to rent it. Based on that information, we both rearranged our work schedules, found coverage for our shifts, inconvenienced several coworkers, and lost income just to make this appointment. Then, just five hours before our scheduled showing, we were told the appointment was canceled because someone else had already rented the apartment. The cancellation itself was frustrating, but the way it was handled made the experience far worse. When I expressed why we were upset after taking time off work and losing wages based on the information we had been given, the Leasing Manager working on Monday, 6/29, told me they didn't understand why I was upset and that this was "just the process." If that's truly their process, it's a process that shows little respect for prospective tenants' time, commitments, or finances. A simple acknowledgment of the inconvenience or a sincere apology would have gone a long way. Instead, the response was dismissive, unprofessional, and completely lacking in empathy. Our time, our income, and the effort we put into rearranging our schedules apparently meant nothing. If you're considering renting here, be aware that even a confirmed showing may not mean much, and don't assume the company values your time the way you value theirs. There are plenty of property management companies that communicate honestly and treat prospective tenants with professionalism. Based on this experience, I cannot recommend this one.

Poor customer support. Lack of care…read more Lack of concern. I would never refer anyone to live here. Lack of concern about snow removal.

This is the absolute worst Property management company I have been forced to deal with here in…read moreFlying Hills . They stretch the truth and they manipulate the members who are gullible enough to believe them . I had an issue on the weekend . When the community representative returned my call on Monday afternoon . She told me that weekends are her time with her family . Stupid me ! I thought if you took a job as a representative , you were available for the people that you represent ! With her inability to return my call because she left her phone in the office . I was forced to resolve a root problem in a sewer pipe on my own . Because I was forced to take action to protect my property from being flooded with sewage . I used a Plumber that was allegedly not an approved vendor . I am stuck paying a $2,000 plumber's bill .

I would have picked zero stars but it wasn't an option. They lie, withhold information, are nearly…read moreimpossible to reach, and bully their customers.

I called today to have my lawn mowed and edge and they answered right away. I was able to set up a…read moresame day appointment and am now on a reoccurring schedule. They came out and gave me a free estimate very quickly. They did a great job and would recommend.

From the owner: Lawn cutting, Spring and Fall cleanups, and mulching.read more