Rudy install my microwave today. He was prompt, courteous, protected the work area, cleaned up the…read morespace and wiped off the microwave. He also set the vent out take so it went directly up through the vent pipe and not blow into the kitchen. Hopefully I won't have to clean my cabinets as often. Nice to receive great customer service for a change. In store staff were very helpful and provided good customer service also, Roslyn - Long Beach

I've been buying appliances through SoCal for many years with no complaints. Team so cal has…read morealways met my budget for stoves, fridges, and more. Today I got to work with Rudy for an installation of my wine fridge and under counter cooler. Rudy was clean, fast, and professional. Thanks Team So Cal for handling my installment quickly and at a fair price.

My dryer stopped working and we requested a quote from SP Appliance and got a response almost…read moreimmediately. We scheduled a visit same week and after a quick look had the issue diagnosed and even was able to get a cracking belt replaced with the stock they had on hand. Highly recommend working with them and we will be going back to them for any repair needs in the future

Good quick service but took another day for parts for my washing machine…read more Initial diagnosis (you pay for that trip) was incorrect but as he got into the machine, he got it correct. Pricey repair. Could almost have purchased a new machine. But in for a penny, in for a pound.

Quality Appliances have very good repairmen. I had old set from when we moved in that had their…read moresticker with their phone number on it so I called them out twice for different reasons. usually a $100 for service call and repair and it worked well when they were finished. I bought a new set a few years ago GE and had them out to repair the dryer after I had another company in Bellflower out that couldn't find the problem and charged me $116 for the service call. So, after a couple of weeks of this banging noise the dryer was making I called Quality Appliances again and their guy was out for less than an hour and problem fixed. $140 with parts and labor but the dryer is humming along like new again. So, I highly recommend these guys. 5 Stars, Thank You!

We bought a refurbished stove with a 100 day warranty at a very decent price. They delivered it and…read moretook our old stove away, super hassle free. After about a month our stove started having some problems. We called them back and they had no problems honoring their warranty, including working with us on a great price for a brand new replacement. Every time we have been in we have been extremely impressed by their service and the Ingrid to honor their word and their warranties. They worked hard to make sure we were satisfied with our purchase. We now need to replace a washing machine and will be getting it from this shop as well!

Great customer service and great pricing…read more The belt on my dryer needed to be repaired. Scheduled and appointment. Can out next working day and fixed it same day.

Excellent service! Reasonable prices! Cisco received my phone call on a Tuesday and he showed up…read morethe next morning to fix my Maytag dryer. Fast and super friendly--I highly recommend BEST APPLIANCES

Mo came today to fix my Bosch oven igniter and did a great job. The team had already answered my…read morequestions and ordered the part ahead of time so he was able to get it diagnosed and repaired right away. I really appreciated when Mo texted to let me know he was going to come at the end of the arrival window. He explained everything about my oven to me really well and even showed me how the door comes off. I would recommend Don's appliances to anyone in the Long Beach area because they were courteous and professional. Now my oven is fixed ahead of the holiday season and I have a year warranty for piece of mind as well.

I needed the dryer repaired. I called Friday afternoon and they made an appointment for Monday…read more They charge a service call but it goes toward the repair. The tech, Mo, was on time, checked it out and told me it needed a part. The part came in as promised and he came back on Friday and finished the job. I like that Shay in the office texts all the info, sets up the appts and anything else. I think the price was fair too.

A few months ago I was looking for a fridge and stumbled across this store, went to check it out…read moreand the owner was so nice and friendly. We got a new fridge with a ding on it for an GREAT price fridge works perfectly fine and cosmetically speaking you can barely notice the ding. So we bought the fridge and he even delivered it the following morning to my home and set it up for me. Super grateful for that because no way was I going to be able to lift up a fridge up my porch that has 4 steps. I loved his customer service so much that within the next couple of weeks I came back and bought a gas stove from him and he delivered that one too! I would hands down recommend this place for any needs. Very knowledgeable and helpful!

We purchased a refrigerator back in October 2024 and I meant or leave a review then so sorry it…read moretook me this long. Anyway, Ruben was amazing and kind and very honest. He is very knowledgeable about appliances and was very helpful and professional. He delivered the refrigerator by himself and was quick and efficient. Even installed an ice maker for us. Definitely recommend him to anyone I know. If you're interested in purchasing appliances look no further than Full Appliances.

5 Stars I found this company through Yelp when my…read morerefrigerator stopped cooling properly, and I'm so glad I called them. Steve responded quickly and was able to get someone out right away, which was a huge relief. Steve and the technician were both professional, honest, and knowledgeable. The technician took the time to diagnose the problem, show me exactly what was wrong, and explain the repairs in a way that was easy to understand. I really appreciated the transparency and the fact that they didn't try to upsell me on anything I didn't need. What impressed me the most was their customer service. They worked with me on the payment, allowing me to pay half now and the remainder later, which was incredibly helpful. It's rare to find a company that genuinely cares about its customers and goes the extra mile. My refrigerator is now working perfectly, and I couldn't be happier with the service I received. Thank you, Steve, and thank you to the technician who did the repair. I highly recommend this company to anyone needing appliance repair services! Highly recommended!

Hello Steve Appliance,…read more I wanted to let you know that the contractor you recommended to me through our Yelp conversation, Frank, has been very unprofessional throughout this process. Frank provided me with a quote of $1,800 on June 8, 2026, for my popcorn ceiling removal project. We discussed the scope of work multiple times to ensure we were on the same page, and the appointment was confirmed for June 19, 2026. Based on that agreement, I stopped looking for other contractors and arranged my schedule around the project. However, the night before the scheduled start date, Frank informed me that he would not perform the work unless I paid $2,500 instead of the originally agreed $1,800. When I asked for an explanation, Frank stated that he thought I would be giving him additional projects in the future, such as electrical work, flooring, and other home improvement jobs. While I may have mentioned that I have other projects around the house, I never agreed to hire him for those projects, nor was the $1,800 quote presented as being dependent on receiving future work. Our discussions and the Yelp referral were specifically for the popcorn ceiling removal project. If the quoted price depended on additional future projects, that should have been clearly communicated before the quote was given and before the appointment was confirmed. I feel it is unfair and unprofessional to increase the price by $700 less than 24 hours before the scheduled start date after we had already agreed on the project terms and date. I wanted to bring this situation to your attention because Frank was recommended through your Yelp communication, and I hope you can help review this matter and provide a fair resolution as soon as possible. Thank you for your time. Suraj

Just got my new GE washer and dryer from Johnnie's Appliances In Downey…read more Miguel in Sales was so helpful with narrowing down what I should get! Kristin in Sales helped too! Instaler Allan was so friendly and patient, , overall great experience!

I originally sent a text requesting a repair on my ice maker for my Whirlpool Refrigerator ( I gave…read morethem the Model and Serial number in the text) to Johnnie's appliances and received a response to call and set up an appointment. I did on Monday 8/17/26, I was informed the service charge would be $110.00 and needed to be paid to confirm the appointment (9am to 1pm window on Saturday 8/22/26). Also was told the service tech would call 30 minutes before arriving. At 1pm no call or show. I called them at 1:15 and was told they did not have an appointment for me or my address, asked when I made the appointment, I told her it was made on Monday 8/17/26. The women said well our system has been down since Wednesday, but we can reschedule for next Monday. I told her that was unacceptable that I will on vacation for the next 3 weeks. I told her I already paid for the service call and even gave her the bank info., and she seemed to have found the charge. Was put on hold and she came back telling me a service tech would be out between 6 and 7pm today 8/22/26. I would receive a call from the tech 30 minutes prior to coming. I called at 6:30 and they were closed. GUESS WHAT! AGAIN a NO SHOW and NO CALL. They have my money (for now, I filed a dispute with my credit card), thank GOD I didn't put it on my Debit card. I'd be out the $110.00 for NO SERVICE and RUDE customer service personnel. I understand computers go down, but really a small company like them and they don't even keep paperwork (like service order tickets on paper). I work for a multinational corporation and even we keep service orders on paper and on the computer for just this reason. When their system went down, the first thing they should have done was look online at their banking history and see who had service charges paid, It would give them the names of WHO paid and then they could have done a call back (most names have phone numbers listed for them) to see when their appointments were for. INSTEAD they called NO ONE to see if appointments were scheduled. I know that is a lot of work, but to keep your business running without angering your clients, that's what a dependable company would do. Better yet don't COMPLETELY rely on computers or the internet, keep a service order/appointment list IN PAPER. SMH what is this world coming too, such lazy people and companies. It all falls back on the person needing the services. Before closing for the day, you should have reached out to make sure your service techs were going to be able to get to appointments for the day, ESPECIALLY since you knew there was issues with appointments. Now I'll be worrying about my refrigerator, it is just the ice maker or is it something bigger while I'm on a very needed vacation. Plus, the Downey store is within walking distance to my home (across the street literally). Johnnie's Appliance - SHAME ON YOU

My washer door latch broke on my LG…read more They came out on a Sunday to assess the problem, they returned the following day to fix the problem. What more would you want? It was a great experience and I would definitely use them again. Thanks

I called them on 10/26 because my refrigerator is having problems. They said they'd be there…read morebetween 2 and 4 that day. Great. I made the appointment. When no one contacted me by quarter to 4, I knew something was up. I called the company and asked the ETA. The lady on the phone said the tech was on his way. Ok, no problem. They never showed up. I've got a party on Halloween and no fridge. I contacted this 5-star company and was told they'd be out that day. They decided to let me down. Now I've lost a day and hope I can find someone to fix my fridge. Not cool, Poweron Appliance Repair. UPDATE: They made it right. They made another appointment for today, came on time, and fixed it within an hour or so. Good customer service recovery from what had been a disaster. Well done.