It's been a little over a month since the Grand Opening and I feel more at ease and pleased with…read morethe quality of service and care given to my dog. She is now wagging her tail when she enters the building and is greeted with excitement and snuggles. Just stop in for a tour. It's comforting knowing a Certified & Licensed Veterinarian and Certified Staff Members are caring for your fur baby with compassion.

I tried to compromise with the owner of K9 Resorts. I requested half of the bills $5000 but he…read morerefused. He wants to only pay for Binks stay at K9 Resorts. He really needs to step up to the plate and acknowledge the error that was made. He can't even deny the injuries that my dog has because there are no cameras watching the dogs. Since having had the discussion on reimbursement, I've every email that I sent to the owner, I also sent to the CEO brothers and have not heard anything from Them. I even tried calling the corporate number and you cannot get through their voicemail is full. I wonder how many of them are customers like me and would like answers. Plus the Audubon website is now displaying all kinds of awards that the CEO brothers have earned.

Alex is an amazing trainer with great skills & patience for owner & pups. His individual & group…read moreclass as well as his stay/train pet sitting option for his clients are very informative, instructive and simply a blessing. I highly recommend Psypup's Alex for your canine training needs:)

I recently adopted a 9-month old dog and wanted to jump into training right away. I retained…read moresomeone who lived very close to me and had great reviews, but after a few sessions I realized our schedules were not compatible; I was not getting consistency and reliability from her. It's important for me to make progress with my dog, so I Googled alternate options and stumbled upon Alex's page. I called him on a Friday and he picked up the phone right away. We spoke for a while about my needs and he came out the following Tuesday for what was supposed to be a 2-hour visit. I fell in love with him immediately, he is not only so personable and likable on his own, but he really takes the time to LISTEN to what you need and work on those things right away. I had mentioned my priorities to my previous trainer, but I found that she was teaching my dog commands that didn't actually accomplish what I was after. In our first meeting, Alex worked on SO MANY of my priorities. He got my dog to go into her crate on command, taught her to "stay," showed me how to "walk with" my dog better on her leash, and (using a 30' leash outdoors) started working on recall with her. We were so immersed in what was going on that Alex started to go a little bit over our time, but he didn't want to stop because we were making such great progress. I told him if he wanted to give me a third hour right then and there that I was prepared to pay for it, and he did!! I learned a lot of things from Alex myself during our first meeting, like how to employ the use of "deltas" (which my old trainer never once mentioned) and how non-verbal cues are arguably more important than verbal ones. Again, my old trainer actually discouraged me from using hand motions, but once incorporating them into my routine I noticed that my dog was much more compliant than she had been. Another positive difference between my old trainer and Alex is he really takes the time to teach you why he's doing what he's doing, and encourages you to participate. My old trainer just taught my dog a command and had me replicate/practice when she left. Alex really makes you feel like you are a part of the teaching process. After our private session Alex recommended some "Small Group Therapy" for my pup. He came at noon on a Thursday to pick up my dog and she proceeded to go on a several-hour outing with his two chihuahuas and a dog he was fostering. The entire time he was out with her he was recording and sharing videos on an iCloud album. It was INCREDIBLE to not only see everything that was happening, but to hear him narrate why he was doing the things he was doing. I could not get enough of his videos and felt like I was there during the session. On top of Alex's excellent communication, punctuality, reliability, friendliness, competency, and effectiveness, his rates are OUTRAGEOUS in the BEST way! I truly believe he is under-charging for his services. I can get three hours with Alex for less than I paid for one hour with my prior trainer, and I feel much better about the work that is done during that timeframe. I adore Alex, and most importantly, what he is doing works. He really gets into the mind of your dog, and has such a wonderful way of connecting with them and their needs. I am elated to keep our work going - my pup has lots more Small Group Therapy outings in her future and it's wonderful that I have the option to use him one-on-one to teach her even more commands in the house. One day I hope to move on from essential commands to more fun ones, like "roll over" or "go get X toy."

Our boxer Biggie Smalls has been training and boarding with Eric since he was a pup. He enjoys his…read morestays at Katz Dogs K9 so much he sleeps for two days once he gets home. We definitely recommend boarding and training there.

Where do I even begin? Katz K9 is amazing. First, one of my dogs participated in the board and…read moretrain program. I was hesitant at first because of all the "professionals" out there, but it was totally worth it. Eric and Sam were so patient with me and took their time teaching me everything I needed to know so that my dog would continue to be successful. Secondly, I am a terrible procrastinator and things completely slip my mind. Multiple times they have worked with me last minute to get my pups in for boarding. Most importantly, my dogs love it there! I will forever recommend Katz. Even to my friends that live in Philadelphia!

I am responding to the person stating that their dog got sick within 24 hours of being at playtime…read morepet resort. My research has shown that the more vaccines you give your pet the more likely they are to get sick. Be very careful what you give them. Our pets life expectancy are being reduced. Kennel cough vaccine only covers a couple strains. It does not protect against the dozens of others. Usually dogs recover quickly from kennel could. You cannot blame the kennel. They are wonderful there. Keep your dog in your home if you are nervous.

Update--one week since I posted my experience and I'm still being ignored by the owners Cheri and…read moreDan. After telling me they would make this right, I see they're not interested in anything but money. Don't take your pet here unless you have unlimited funds for vet bills.

I found out last minute that my boyfriend and I were both going to be out of town at the same time…read more We had just moved to Newtown Square the week prior from California, and did not know anyone in town, let alone the state! I am relieved to have stumbled upon pet nanny through yelp- what life savers! Its a very affordable service, and they were super accommodating with my last minute situation. They set us up with Megan, a short drive from us, who was willing to stop by daily to check on our two cats. They provide a free app- petwatchman- which is really cool. It tells you with GPS when the petsitter is at your house, and for how long. I looked forward to the updates about what my boys were up to when I was gone- when the app wasnt working for a couple of days as it was being worked on, they made sure to get me Megans number. She texted me daily when she was there and filled me in what the kitties were up to. I have another trip coming up, and my boyfriend travels for work, so we will be needing a pet sitter again. There is no question as to who we will go with. Pet Nanny gave me peace-of-mind knowing a professional would be there with them when I could not.

Have been using Pet nanny for several years now to care for our zoo of 2 dogs and 2 cats. They are…read morenot used to being alone so we need in home and frequent care for them when we vacation. We've built up a great deal of trust given the excellent care of our pets, and home, when we are away. Cannot recommend enough and huge thanks for providing the peace of mind and quality of care so we need and expect so we can enjoy our family trips and know our gang is well taken care of!

I can't say enough positive things about Audrey and her team. My girl LOVES her occasional visits…read moreto waggy tails and always comes home happy, healthy, and exhausted. The only improvement I would make would be to have live stream cameras like other doggy daycares have- it's listed on their website but they do not have this.

Such a great place!! I don't usually use this kind of service but I was in a pinch this past week…read moreand needed help. Phoenix Waggy Tails to the rescue! After a quick phone call with Sarah, I ran Cooper over for his first day. I was greeted by the owner (Mikey), who MET ME AT MY TRUCK! They call it the "barking lot Vallet". lol. Mikey then escorted Coop inside for his first day. Pick up was the same. A quick text ahead and Cooper was waiting for me outside. I really knew Cooper had fun when he hesitated jumping into my truck and actually turned around to go back inside! I can't say enough about my (and Coopers) experience!

Yes, I've written before but if you think you think your pup is just about the dearest, the…read moresmartest most loving creature you wouldn't trust some stranger to care for, Lucie's Palace is a one and a million find. A full time retreat that is staffed with smart, professional dog lovers keenly aware of each dog's personality, they bond with them , they know if something isn't right, or if your dog seems unhappy, because they all get special time with the staffers who truly love these animals and the doggies know it. Superb haircutting, fabulous bathes and special ones If your dog requires it. they're kept busy all day with a myriad of toys,water tables , they run around outside and you can watch all this on big screens that they have in their lobby. Large dogs have their own play areas son no worry the huge Bernese Mountain dog will sit on your precious 10 pound baby .. I can't recommend Lucie's enough and folks, there really is a delightful Queen of the palace ! If you're looking for a home away from home for your family member, where nothing is too much to ask., a special diet , a little extra attention and where every single person knows your doggie like they know their own, you owe it to your pup and your piece of mind to try the incomparable, Lucie's Barkingham Palace. Colleen Chance

This place is terrific. People so nice to both human and canine! Its clean, well staffed and…read morereasonably priced. We use the daycare. My dog loves it. They even have an small outside area. They offer numerous services. I highly recommend them if you want a happy, safe place to leave your dog. I have also used the boarding services. Never ever had an issue and we have been going for over 2.5 years!

Kim was so helpful throughout our visit! I had a lot of questions, and she never made me feel like…read morea bother. She was very informative, and my dog, Iris, loved her! Dr. Claire was also very kind and took the time to explain the possibility of Iris having allergies. The whole team was so welcoming and lovely. :)

I can't recommend this practice enough. All our three dogs have been here for 3 years now. All…read moredoctors are knowledgeable and caring with excellent communication. They always call us to discuss lab results, etc. Techs and front desk reps are amazing too. My dogs are excited every time they see them. We love that they provide weekend hours and are flexible with urgent visits (with slightly higher fees, I believe but still way cheaper than ERs and they get to see their primary doctors). Their boarding is good too! Haven't really toured the place but dogs seem excited to visit.

After our tour of Bark U, and seeing how organized their process is, I must say I am impressed. We…read moreleft our almost senior Shih Tzu with them for the day and she came back happy, tired, but happy. I am confident that I can trust Bark U with our pupper.

Based on my personal experience, I would not recommend working here. Communication from management…read morewas one of the biggest issues I encountered. I was told that my position change was temporary, but months later I was informed that the transition I had been expecting was no longer happening. I was never clearly informed of that change and only found out after asking for an update myself. I was also told that I was approved to work an 8:30-4:30 schedule moving forward. This schedule adjustment was discussed due to previous attendance write-ups related to delays with the city bus. My understanding was that this change would help ensure I could consistently arrive on time and avoid any further attendance-related disciplinary action. Then, without warning, I received an email informing me that my employment was being terminated. I was not given a clear explanation for the decision, which left me confused and frustrated. In my experience, there was a lack of transparency and consistent communication regarding decisions that affected my employment. I often felt unclear about expectations and changes to my role. Thankfully, I already had another job lined up. However, my experience left me disappointed and reinforced my concerns about how employees are communicated with and managed