I have recently been frequenting this car wash again and every experience has been great. There…read moreare not many of these left with all the self-service places around. I was skeptical getting back into having my car washed but I've been here at least 4 times in the past few months with different cars and have had a great experience each time. I feel like the price is worth the convenience and quality of work done. Multiple times they've removed or buffed out marks or scratches I wouldnt be able to handle myself. I had dog hair on the interior roof of one vehicle and one of their employees absolutely killed it, she somehow got all of it off the roof, I was so grateful because I have a medical condition affecting my arms. Having good help these days is hard to find. So, I am grateful amd thankful there is still a nice, reliable, consistent place I can take my cars for washes and bigger things. I am surprised it has such low ratings, I havent experienced anything negative at this place recently, it's all been good.

I was a loyal customer of this car wash for years, but about two years ago I noticed a significant…read moredecline in the quality of their work. Yesterday, I decided to give them another opportunity and paid $150 for a full detail on my Jeep. Unfortunately, it turned out to be a very disappointing experience. The detail was poorly executed and inconsistent throughout the vehicle. There were numerous areas where the interior dressing (Armor All or a similar product) was either heavily applied or completely missed. Instead of leaving the interior looking clean and uniform, it was left looking blotchy and unfinished. The most concerning issue was that the product was applied to the clear plastic lens covering the instrument cluster. As a result, the plastic is now cloudy and foggy around the edges, appearing to have been permanently damaged. Prior to the detail, the lens was clear and free of these defects. After noticing these issues, I calmly spoke with the manager, Louie, and pointed out the missed areas as well as the damage to the instrument cluster lens. Rather than addressing my concerns, he told me I was "too picky," refused to correct the workmanship, and declined to offer any type of refund or resolution. The situation became even more upsetting as I was leaving. The employee who had detailed my Jeep approached my vehicle in an aggressive manner and challenged me to a fight. Louie witnessed this interaction but did not attempt to de-escalate the situation. Instead, he repeatedly yelled at me to leave the property. I understand that mistakes can happen, and I would have been satisfied if the business had simply acknowledged the issues and made a genuine effort to correct them. Instead, my concerns were dismissed, my vehicle was returned in worse condition than when I brought it in, and I was treated with a level of unprofessionalism that no customer should experience. I sincerely hope the owner has an opportunity to review the surveillance footage and address both the quality of the work and the way this situation was handled. Based on my experience, I cannot recommend this business.

The Dream Team: Every Single Time I come through for an excellent experience getting my car wash…read morethis group never disappoints! They are Stella in greeting you, offering you a air freshener or a car wipe, assisting you placing your vehicle accurately & following the prompting while they spray & give your car the prelude to the great Wash moving forward! Very attentive & professional! The towels are nice, fresh well & well stocked. The vacuums are great! There is even a place to hang your mats. The establishment is clean, Trash receptacles are very handy. The team comes out and inspects the grounds! They even inquire if everything is to your liking regarding your carwash experience. I always leave with a smile!

Great spot for a car wash. Entry drive way is off of Madison not the entry by farmer boys. Pull up…read moreto the window and drive thru. Make sure to put your car in neutral as you exit the vacuums are to the right hand side. Self serve stations with microfiber towels available on the carts, trash cans and hoses on both sides of the parking space. Easy to get those trunk and backseat areas. Staff are helpful and informative. Monthly packages run throughout the year price ranges are reasonable. Next to Home Depot and farmer boys off the 91fwy

I wash my car here once a week and it works out great for me. I have a ceramic coated Honda CRV and…read moreI have the basic wash membership. My car comes out sparkling clean after I dry it with my own waffle microfiber towel. Great value and great service. Thanks!

Absolutely terrible experience with Rocket Car Wash…read more Their equipment ripped the wiper blade off my vehicle, causing scratches to both my windshield and roof. I reported the damage immediately before leaving and opened a damage claim the very same day. To make matters worse, I had signed up for a membership that day, and I specifically told the employee on duty to cancel it because your equipment had just damaged my vehicle. I was assured it would be taken care of. Instead, I was later told they wouldn't refund the membership. Think about that--they damaged my vehicle and still expected me to pay for a monthly membership. The damage itself is frustrating, but what really stands out is the complete lack of accountability and customer service. Rather than doing the right thing for a customer whose vehicle was damaged by their equipment, they chose to argue over a membership charge and make the entire process far more difficult than it should have been. A reputable business owns its mistakes and takes care of its customers. Rocket Car Wash did neither. If you're considering trusting your vehicle to this company, I'd think twice. When something goes wrong, don't expect them to stand behind their equipment or treat you fairly.

Eddy was very helpful. Perfect location. Vacuums weren't broken and the carwash was amazing!!!!read more

Apparently this place shutdown without giving any notice to its customers.. very unprofessional. I…read moreended up going through my bank to place a block on them from charging my card. I suggest other members do the same. Ended up signing up with Superstar car wash on Hole and California-- staff was attentive and friendly, the wash was really good, my car was pretty clean! They have good sized towels (bigger than Ultras) and they have them fully stocked so you don't have to worry whether there's going to be any towels or not. Only downside is the parking spots for vacuums is narrow and it's hard to have your doors fully opened during cleaning if there another car next to you with their doors open, but it's not terrible. Hope this review helps ~

"I had an amazing experience here! I got the Manager Special and they did a fantastic job--my car…read morelooks absolutely spotless. The staff was super kind, professional, and welcoming, and the service was incredibly quick without feeling rushed. You can really tell they care about the quality of their work. I highly recommend this car wash and will definitely be coming back!

Drove by and saw that it's permanent closed I am not surprised I went there like over a year ago I…read morenormally go to main Car Wash but since this is like two blocks from where I live actually walking distance I decided to leave my car there I got some kind of special and I don't know why but they didn't Armor All my tires or it was a bad job I told him at Main Car Wash they do a lot more and it's cheaper and the manager instead of providing good customer service he's over here arguing with me stating that I'm supposed to ask for something and I'm like no you guys advertise that it comes with this and that so I knew right then and there they weren't going to last

Great service and quality wash! Awesome staff! My car comes out clean every time and they have…read moregreat deals on monthly washes

This experience here was one of the most bizarre first and last time I will ever go to a quick…read morequack car wash. The value itself was not worth 1299 for just using the one time wash, so I understand why they have membership programs. However, the customer service alone would make me choose never to have this type of membership. I was asked if I wanted the front roller to come down. I was very confused by this question because the representative then told me that it is not their liability if something were to happen. He was whispering and I couldn't really make out what he was saying to begin with. So I said excuse me I'm sorry what was that? And then he repeated the same exact thing "do you want the front roller to come down" and I was wondering, what does that even mean so I asked him I'm really not sure what that means so is there a reason that you give this type of disclosure then he said yes because if the front roller comes down and since you have a rack, there is a possibility that our equipment can ruin your car and we have to ask you so that we're not liable for it. And I said oh no, of course I would not want the front roller to come down if there's any chance that it could mess up my car. Needless to say, the car did look fairly cleaner however I do not believe that it was worth the value for 1299 for what I had to deal with in the moment! No thank you!

The service was not thorough. My small SUV was charged the same rate as a large truck and it is…read moresmaller than most minivans. My wi does had been decorated with window paints that I rinsed off before going but there was still little bits that should have come off easily, the body of my vehicle was streaked with the color. That is something they should have seen when they wiped it down. The floor mats were not cleaned. For $35 I expect better.

We've been going here for many years, service is always very good and friendly. We enjoy the…read moreoutdoor seating. A bit pricey for my daughter's truck, $40 regular car wash. They did a really good job and were very attentive. I miss this car wash selling a pink spray that was amazing for our car windows inside and out.

The car wash itself was totally fine. My car is sparkly shiny and clean. Though the piece is higher…read morethan other local car washes. Also, the lobby area needs soooo much attention. It's a good size space and could be really nice.

So when I took my car to them it was pretty dirty! I even splurged and paid a bit more for the…read morespray on wax package just to make it look nice. After they ran it through I could see a lot of mud stains left on the door. Thought maybe they'd get to it on the final pass. Nope....they just looked at it and started spraying the wax on it. I walked over and pointed out the stains and why would you just spray wax on top of it. Their response was shoulder shrugs. Manager came over and told me they can't do anything about it. This place is trash.