Dealer rude, service refused to help us, refused to let us charge, refused to help with app…read more Basically kicked us out because we had a cadillac. Although the dealer is listed as Chevrolet cadillac it no longer handles cadillac. This was a situation with an alarm in car, brand new, driven from Michigan on the way to CA. No excuse for their behavior. Avoid this dealer at all cost. I'm

For my first auto purchase, I'll say it was the best experience I could ask for. Mrs. Jones was so…read morekind to my family and I. She's just a bright ray of sunshine. Usual dealerships are the opposite, but she was amazing. Totally recommend getting a car here if you're in the market.

I scheduled an appointment ahead of time for 9am to check 2 recalls and run an electrical…read morediagnostic. Didn't receive a phone call about picking up our vehicle until 3:53, when they were closing at 4pm. Why was there no phone call to let us know they were done with our car? Horrible, horrible customer service.

Great salespeople and service dept! It was easy to get in…read moreand out of service appointments and super helpful.

The service department here is an absolute joke! Took our truck in for a radiator leak. Of course…read morethey found other work that needed done (shocker) and $3600 later we got it back. Same week it wouldn't start. It was cold so didn't think a lot of it because it did start later that day. This cycle repeats itself for the next couple of weeks until it wouldn't start at all!! Against my better judgement, my husband had it towed back to Briggs and after they made a few "guesses" they settled on it "being gelled up" (eco diesel). That was yesterday and $1200 later, we got it back. Hubs went out to start it this afternoon and guess what?? The damn thing won't start!! Wouldn't you know it, at 2 o'clock on a Saturday and there's nobody there that can answer the phone from the service department. This place has always been a joke I swore we'd never go back but here we are! They obviously have absolutely no experience with diesel. I caution anybody that needs to take their car there for anything more than a Flippin oil change or tire rotation! To be continued.... manager is supposed to call back.

I would like to thank you Bob B. He was a great salesman. He was helpful, answered all my question…read moreand was willing to go above and beyond his duty. Anyone looking to buy a car, I would definitely recommend working with him. Thank you again Bob B.

I would like to express my gratitude for Mark K. and his quality customer service; he's a very…read morecordial and easy-going person. I would definitely recommend this dealership! Thanks again, Mark K.

Worst service department I have ever dealt with. Trusted for many years, and nothing but issues.read more

I scheduled an appointment here for 9am for two recalls and a clock spring replacement. I had my…read morecar there for 6hrs with no email or call to update me on my car. I called multiple times before finally being able to reach them to see what was going on. George tried quoting me $900 dollars for my clock spring replacement (it's an $380 at max to fix)and they wouldn't order it till Monday and then put it in next friday. I drove 4 hrs to get to the shop for my 9am appointment then wait 6hrs before actually being told anything after I called 4 times. The guy who was on the phone George Hanna was aboustley rude. He talked to me as if I was stupid because I am a female college student but my dad who was a mechanic was right next to me listening. I refused the service and went to go pick up my car. When we got there George was nothing but rude slamming papers as soon as we walked in. Aggressively moving his computer mouse. He didn't want didn't even say hi or acknowledge us just was all upset that we said they were trying to upsale us to much. We talked to the manager and George walked in still being rude.

Having blew a tire on the interstate 10miles outside of town, I called a head and verified that…read morethey had my tire in stock. Once I was finally able to get a tow, Burnett's took no time in getting me checked in and were fast at getting me back on the road. They went above and beyond!!

After reading yelp reviews, I had my son ( army officer) bring his car in for service due to loud…read morerumbling noise in the right rear wheel. We thought it was a bad wheel bearing. All I can say, this is a top notch and honest company! They called and said it was rust build up on the drum, (just came back from 9 month deployment) they cleaned it and adjusted the breaks, and gave an oil change $80! He left the following morning to drive back to Virginia for Christmas, with no issues. Thank you guys (worst fear taking advantage of our service members) and will refer, recommend and praise you guys. See you for next service.