I added roadside assist to my insurance coverage and I'm glad I did. The downside is they work with…read morecertain companies and I live at least an hour away from all of them. Car died on the highway but I got help from a friend to get it moved onto a side street. The first tow company apparently denied the request when they realized it was an hour drive to tow a car .7 miles. It was reassigned to Taylor's Towing and Recovery. The dispatcher (I didn't catch her name) called at 11:30 pm, well before the estimated arrival time and let me know the call precious to mine was taking longer than anticipated. I said no rush, and I needed sleep but would be up at 4 am, so we planned between 4:30 and 5 am for the new arrival time. Jeff arrived right on time, after driving 100+ miles from a previous assignment, got it started enough to get it into Neutral, and worked around the ice in my driveway to get it where I wanted do I could get in and out of my garage with my working vehicle. I greatly appreciate the promptness and communication even though it was an out of the way little job. I would definitely recommend!

Verizon Wireless Roadside Assistance set up a tow for me with Taylor's Towing & Recovery LLC. Chris…read morearrived earlier than expected, which was perfectly fine. He got me hooked up and towed to get my tire serviced. Chris is very friendly and professional. I strongly recommend him and this company!

When no one else was willing to tow my vehicle to my house (and I called everyone), I was met with…read morethe response since it had a body kit on it ( me just being honest) "We don't do those type of cars". Might I add I stated to those I called if you were to come look then maybe it wouldn't be as bad as it seems. NO ONE gave me their time or consideration and I had 48 hrs to move the car that gave the presentation of it being abandoned, but that was not the case at all. If it wasn't for Renegade Wrecker Service hearing me out and coming to verify the situation, then my vehicle would have been impounded while I was trying to do the right thing. Ryan and his wife were the upmost professionals and not only did they get my car home safely, they were some of the most friendliest people I've came across. Renegade Wrecker Service earned a customer for life with me and I'm very thankful for them going above and beyond to help me and I'm sure many others as well! You guys are the best!!!! VH U.S Army Civilian/ Disabled Veteran

Mike was awesome. He came out at 9:00 pm and bailed me out quickly. Highly recommend!read more

Came in to get an oil change. Was on my way to Kansas City but need an oil change ASAP. Was…read moreexpecting an hour until they got to my car and another 45-50 minutes for the oil change. Joshua, who was ending his lunch, offered to jump in right on it. Excellent customer service!! Visiting from California and now we're on our to do some more sightseeing, thanks to Joshua!! Great job Joshua!!

I had a problem with my charging system on my car. It was traced to a lose connection on my…read morestarter. They said that it couldn't be tightened. Wanted to sell me a new starter for $400 dollars. The connection only needed to be tightened. This place is a total ripoff. Stay away from this place.

I was very pleased with the service that I requested I requested. The quality of the service was…read moreexcellent.

I would recommend this mechanic shop over any other in Manhattan for their value and quality of…read morework. I recently brought in my vehicle to get spark plugs replaced and take advantage of their complimentary vehicle inspection. The team at Ekart was able to get me in quick and fixed even quicker with a total cost of $133 for 1 plug & replacing all 8 spark plug wires. Their inspection revealed an underlying problem that caused the issue in the first place. Terry was the attendant at the front desk and did an excellent job explaining the issue and giving recommendations. My only concerns are the limited parking, and some larger estimates take awhile to put together.

Alan Clark's took care of me with a customer service that rivals Chick-Fil-A. After getting hit in…read morea parking lot in a state I don't even live in while I wasn't even in my vehicle my stress level was at an all time high. I immediately called Alan Clark and got a quote and an appointment scheduled. After getting the run around from the insurance company and enterprise car rental, Alan Clark was my rock through it all. Not only did they do an excellent job on my vehicle but they also gave me advice on how I might go about handling the insurance companies crap. The exact advice the guy gave me was exactly what I needed to avoid paying hundreds of extra dollars for my repair and rental vehicle. Even when not all the work was completed the first time on my vehicle (a very small detail that's easily overlooked) Alan Clark got me back in ASAP and even apologized for the inconvenience. This is one of those situations where I hope I never have to be in this store again but if I ever am in another fender-bender or accident of any kind that needs body work, Alan Clark will be my first and only choice for all my repairs. Thank you for making a very stressful and crappy situation a little better and easier.

It seems like many of the positive reviews for this place may be from people who simply let their…read moreinsurance handle everything and did not have to deal with the communication process directly. Based on my experience, I would strongly recommend doing more research on other review sites before trusting the overall rating. Their rating on Yelp is much lower, around 1.8 stars, which makes the higher rating elsewhere feel misleading. I contacted them multiple times trying to get an estimated price and understand the process. I was told to send my VIN to a phone number, which I did. I also sent pictures of the damage and videos so they could see the condition of the vehicle. After sending everything they asked for, I never received a proper response. I had to call again, and the next person who answered seemed confused and had no idea what I was talking about. It felt like my situation was brushed off, and there was little to no communication between the staff. I originally called on Thursday and Friday, but because of their attitude and poor communication, I decided to check with a different body shop first. That is why I waited until Wednesday before moving forward. In the end, I still decided to go with them, which turned out to be a terrible decision. Eventually, I was told to tow the vehicle in, so I did. Even after that, I still had to keep calling to figure out what was going on because they were not clearly communicating with me. Throughout the process, I felt like I was being spoken to in a condescending and disrespectful tone, as if I did not understand anything about the situation. I was especially patient with Chris, but the way the situation was handled was very frustrating. He made it seem like the car not starting was a major issue, when the only reason it would not start was because the battery was dead. A dead battery can usually be handled by jumping the car or using temporary power to scan the codes with a code reader, especially for basic inspection purposes. What bothered me even more is that it did not seem like they went through the proper process to inspect the car before giving me an estimate. Chris stated that he did not start the car or check the codes, yet the estimate and comments were being made as if they had fully evaluated the vehicle. In my opinion, that feels like a rushed and careless way to handle the situation. If you are going to give an estimate, especially after I sent the VIN, photos, videos, and paid to tow the vehicle in, then the vehicle should actually be checked properly instead of making assumptions or giving a half-done estimate. What made the experience even worse was that I was the customer who had every reason to be frustrated, but somehow Chris was the one acting frustrated with me. Instead of being understanding or professional, Chris acted annoyed and impatient, as if I was the inconvenience. Later, while I was still trying to get an estimated price, Chris became angry and complained that the car did not start because of the dead battery and had "too many custom parts." That was not accurate. The vehicle is almost all factory parts, other than the bumper and fog lights. At that point, he decided the vehicle was too much for them to handle. I had to then tow the vehicle to a different body shop to get it checked out, and the other shop told me the damages were extremely minor. That made this experience feel even worse because this shop made the situation seem much more complicated/expensive than it actually was. Because of this, I wasted over $85 getting the car towed there, only to deal with condescending attitudes and unprofessional behavior. Losing patience with a customer multiple times is not acceptable, especially from someone working at the front and representing the business. During the entire process, I kept trying to communicate and ask what they needed and what I should do, but the tone I received made it clear that my calls were being treated as an annoyance. In my opinion, this was extremely unprofessional, rude, and made me feel uncomfortable.

Scott helped us get the keys out of our car in about 2 minutes! Real nice guy and very quick. Thank…read moreyou!

The was amazing and thanks. An thanks for the help gettin into my vehicle..... and yes, I will use…read morethe service again

Frankie is great! He came to me and replaced pads, a rotor and caliper on my vehicle. Extremely…read moreprofessional, great labor rate, and he was in and out quickly. I will definitely be referring people to him, and highly recommend his services. If I could give him ten stars, I would do so for sure!

Well done work and fast came to right were I needed and done what I needed very good serviceread more