DO NOT USE THIS COMPANY!! Called for a repair at 10:00 am. Gave an estimate of 90 minutes, then…read more60 minutes, then 40 minutes every hour thereafter. Called at 4 and he said he could "cancel the order." Said he would be there however long it took for him to come from Manhattan to Junction City. NEVER DID SHOW UP, NEVER CALLED, NEVER APOLOGIZED! Worse company EVER! Doesn't care about customer service!! DOESN'T CARE IF HE HAS REPEAT CUSTOMERS OR CUSTOMERS AT ALL!! Their contracts should be canceled!

I was coming back to Manhattan and my car read that I still had gas but I apparently did not haha…read more I was stuck on the side of the road and they happened to be driving by and pulled over and helped me out! Daniel was super nice and I will definitely be using them if I am ever stuck on the side of the road again!

Having blew a tire on the interstate 10miles outside of town, I called a head and verified that…read morethey had my tire in stock. Once I was finally able to get a tow, Burnett's took no time in getting me checked in and were fast at getting me back on the road. They went above and beyond!!

After reading yelp reviews, I had my son ( army officer) bring his car in for service due to loud…read morerumbling noise in the right rear wheel. We thought it was a bad wheel bearing. All I can say, this is a top notch and honest company! They called and said it was rust build up on the drum, (just came back from 9 month deployment) they cleaned it and adjusted the breaks, and gave an oil change $80! He left the following morning to drive back to Virginia for Christmas, with no issues. Thank you guys (worst fear taking advantage of our service members) and will refer, recommend and praise you guys. See you for next service.

My trailer broke down near this business, and unfortunately my experience was very disappointing…read more I was charged approximately $2,000 just for them to bring their equipment out roughly 12 miles, and the invoice listed 21 miles. The repair also took nearly three times longer than the timeframe I was originally given. I was billed for 10 hours of labor, even though the work performed should not have taken that long. If I had access to my tools (which were buried in the trailer), I estimate I could have completed the repair in about five hours myself. Additionally, I was billed for labor related to items that were damaged during the repair process. I had purchased several parts and specifically requested that they be replaced on both sides. Not all parts were replaced as requested, and the unused parts were not returned to me. I picked the trailer up at 10:00 PM, and due to the late hour it was difficult to fully inspect the work at that time. In total, I was charged close to $4,000 for a tire, rim, and hub replacement. Based on the scope of work, I believe the cost was excessive for what was completed. I would not recommend this business based on my experience.

Jerry did a super job of getting our car to a local mechanic after breaking down on the interstate…read more His service was competent and polite and reasonably priced. Thanks!

We called AAA when we were locked out of our car on a Friday afternoon. Within minutes I received…read morea call from Mikes Wrecker Service and he said a truck would be right by. 15 minutes later the door was unlocked and we were on our way. The technician was helpful and friendly. I would recommend them again.

I wouldn't give business to this company if you don't want to support very Pro-Trump businesses…read more There's also a lot of middle school type drama that these so called grown man participate in that seeps into their business which is unprofessional in my opinion. MAGA and drama are very prevalent at this company. I've also experienced a longer wait time compared to other local towing companies. I wonder if they are arguing over who loves Trump the most instead of getting to the job faster.

Called at 8 o'clock on a Friday night and Caleb showed up within 15 minutes. Even helped us unload…read morethe back of our pick up. Very friendly and professional service! 10 out of 10 would recommend!

Charged me $515 dollars to tow one of my cars, and not by my permission. I was there to pull it…read moreout. Lived 1 mile away. My husband was an adjuster and never would recommend this company. Mike's wrecker will take care of you. They're good people.

I locked my keys in my car at work it was a really embarrassing situation I was contemplating…read morebreaking a window when this heroic young man pulled up in his very nice truck got into my car 30 seconds or less saved my night and my shift and I cannot thank him enough I would recommend him to anyone thank you Mr wrecker guy!

Came home after a long day of appointments in Topeka only to realize neither my husband nor myself…read morehad our house key (recently moved in). I called 247 and he was there within 10 minutes. Apparently our new homestead is incredibly secure because it gave him a run for his money. He was patient, personable and determined! After 30 minutes or so the door gave up and we were inside! He also made us two keys on the spot! That's what I call service! Highly recommend!

I called this tow company yesterday and was really impressed from start to finish. Their pricing…read morewas very reasonable, and they were able to tow my car to my home in about an hour, which was a huge relief. Our driver, Zack, was professional, courteous, and clearly experienced. He even managed to carefully unload my car into our garage, which wasn't easy due to some tricky street parking by our neighbors--but he handled it without any issues. Overall, it was a smooth and stress-free experience. I highly recommend using them if you need reliable and efficient towing service!

Dependable person and he really cares about the work he does. And he is very reasonableread more

Mike did an amazing job fixing my vehicle. It was a big job that required a ton of hours, and Mike…read moredid great! It took some time to find parts and to make space for the full transmission job, however Mike was knowledgeable, communicated well, and extremely reasonably priced. I will definitely go back here when I need one of my vehicles serviced in the future!

Mike is awesome! My windshield wiper bedame disconnected while it had been raining all day. We…read morepulled up to Mike's just before close and asked him to take a look. He fixed it up quick and got us back on our way. Very nice and helpful to 2 young college students in need. Saved us. I love Mike with my whole heart.

I added roadside assist to my insurance coverage and I'm glad I did. The downside is they work with…read morecertain companies and I live at least an hour away from all of them. Car died on the highway but I got help from a friend to get it moved onto a side street. The first tow company apparently denied the request when they realized it was an hour drive to tow a car .7 miles. It was reassigned to Taylor's Towing and Recovery. The dispatcher (I didn't catch her name) called at 11:30 pm, well before the estimated arrival time and let me know the call precious to mine was taking longer than anticipated. I said no rush, and I needed sleep but would be up at 4 am, so we planned between 4:30 and 5 am for the new arrival time. Jeff arrived right on time, after driving 100+ miles from a previous assignment, got it started enough to get it into Neutral, and worked around the ice in my driveway to get it where I wanted do I could get in and out of my garage with my working vehicle. I greatly appreciate the promptness and communication even though it was an out of the way little job. I would definitely recommend!

Verizon Wireless Roadside Assistance set up a tow for me with Taylor's Towing & Recovery LLC. Chris…read morearrived earlier than expected, which was perfectly fine. He got me hooked up and towed to get my tire serviced. Chris is very friendly and professional. I strongly recommend him and this company!