My trailer broke down near this business, and unfortunately my experience was very disappointing.
I was charged approximately $2,000 just for them to bring their equipment out roughly 12 miles, and the invoice listed 21 miles. The repair also took nearly three times longer than the timeframe I was originally given. I was billed for 10 hours of labor, even though the work performed should not have taken that long. If I had access to my tools (which were buried in the trailer), I estimate I could have completed the repair in about five hours myself.
Additionally, I was billed for labor related to items that were damaged during the repair process. I had purchased several parts and specifically requested that they be replaced on both sides. Not all parts were replaced as requested, and the unused parts were not returned to me.
I picked the trailer up at 10:00 PM, and due to the late hour it was difficult to fully inspect the work at that time.
In total, I was charged close to $4,000 for a tire, rim, and hub replacement. Based on the scope of work, I believe the cost was excessive for what was completed. I would not recommend this business based on my experience. read more
