At first I was loving this place, they got me something to drink and got me in with a stylist. I…read morerequested a very basic hair cut, no layers, didnt even need face framing, just chop off 8in. I didn't want/need a special curly cut, just needed someone to cut off 8inches and diffuse my hair, and let me leave.
I was so incredibly clear with what I wanted. I said, "my hair is curly and will shrink up. Do not cut more than this amount off." The lady said "do you want it at your collarbone? I said "no. I want it longer, I want it at least to here" and i pointed to more than 4in below my collarbone. I was very clear. The lady washed my hair, and pulled my hair behind me and started cutting. I couldn't see what she was doing but she was cutting WAY shorter than we had talked about. It's above my collarbone before even getting dried. I have had my fair share of bad haircuts, but this is by far the worst. As it dries, it looks like a triangle or something from the 70s. It seems the woman was confused in what I asked for, but I wish she either communicated that she wasn't comfortable cutting my hair or asked for clarification. She also decided to turn a large portion of my hair into what I would describe as "curtain bangs". Interesting choice, especially on my curly hair. I did not want a blowout, just asked for a brief diffuse with the blow dryers. She acted like she didn't know what she was doing with the diffuser. I was charged $100 before tip. The pricing is not transparent or clear at all. Stylist was very nice but even with good vibes, you have to listen to customers.
I will not be returning to any of the kisskissbangbang locations, and I will be telling everyone I know to steer clear, seems like the stylist could use some help with spatial awareness after the black cape goes on, since where you point is not as visible when wearing the cape.
