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Mane House Salon

1.0 (1 review)
Open 9:00 am - 9:00 pm

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1 year ago

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Ohana Salon

Ohana Salon

4.0(44 reviews)
2.1 mi
$$$

Kari did a wonderful job reshaping my pixie to be a bit shorter and sharper (but still natural…read morefeeling). Would definitely recommend Kerri! The salon was clean and friendly, with complimentary refreshments.

I was there about 10 days ago. Second time with my stylist-really liked her. I was a little…read moreconfused though because when I was there the first time, I booked for my next appointment- it was May 30ish and I booked for like August 8th... well I called THAT DAY to verify because I hadn't received any reminder text and I didn't have anything in my account portal showing that my appointment even existed. Sure enough- my stylist was out of town and my appointment did need to be rescheduled. Luckily I have the flexibility right now, otherwise I would have been pretty irritated. Ok, so now, fast forward to my 2nd appointment- and I had asked for "my roots done" and "a trim" so I'm thinking about 2 hours. It took 3. Nobody's fault - but when a salon is charging at an hourly rate- it feels awkward if your hair takes longer to process than other clients hair am I being charged to sit in this chair because my hair sucks ?! And then- I guess there is no option for booking "A TRIM" so that DOES SUCK. IMO there are two things; a hair cut- takes longer, it's a potential transformation, much more thought goes into it (hopefully) and a TRIM is TRIMMING whatever current haircut exists at that moment. No new layers- no new bangs, very brief- just the tips- snip snip snip!! Voila! Someone tell me you know what I'm talking about!?!? My biggest concern though, was this; when i went home... I'm kind of playing around with my hair... really looking to see how it looks. "Investigating" if you will, to see if my $270 ($320 with tip) was justified- because it better be mother forking perfect. Well it wasn't. I felt terrible. Because I left the salon feeling SO HAPPY!! but either way I felt terrible because it's just so uncomfortable to tell someone you were not happy with what they did for you specifically. I finally called and asked some questions about the pricing- the receptionist handled my situation perfectly- and told me that the manager would be reviewing the situation and would call me. A couple days passed and that hadn't happened... so I called again, and sent an email. THAT is when she responded stating why she never called back and it kind of felt like she was accusing me of being crazy or 'all over the place' and wrote something like we do not tolerate rude behavior and due to the unforeseen nature of your calls or something very off-putting (for not even speaking to me yet) . But finally in the end- she offered me three options. I chose the "Correction option" She then essentially replied "Great - I will do my best to accommodate as quickly as possible. Are you comfortable with the same stylist...?" I wrote - yes! absolutely- I adore her! Are you open to a phone conversation, because I feel very misunderstood. I wanted to explain (or defend) myself!!! I really felt like the situation was a BIG misunderstanding. TOO many people were in the middle of it. Anyways, I NEVER heard back after that. I followed up several times. i'm pretty sure she blocked my email!!?? I really just was hoping for my hair to be fixed ‍ I still love my stylist. She is awesome. Good person and great stylist. Sometimes stuff isn't perfect. I don't know why- But I bet- SHE would have been more than willing to have a conversation with me about it. I never got a chance to communicate with her because now, come to find out, this owner also decided to disable me from booking future appointments in their website!!!!! like REALLY???? So confused ‍ I do not know what I did. I really want my hair fixed though. Are you going to have some integrity- and be good for your word? You literally offered me a correction and then GHOSTED me. WHY? WHO does that? ‍

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Reviews

Rock Paper Scissors Salon

Rock Paper Scissors Salon

4.1(14 reviews)
2.5 mi
$$

Chloe did an AMAZING job! I feel everybody experiences a bit of anxiety when getting a haircut…read moreespecially at a new place. But Chloe was so kind and welcoming, I had not changed my hairstyle in 10 years and needed to shake things up, I came with a reference photo and she incorporated my needs into the cut. I struggle with styling my hair and she even gave me some very helpful pointers for my type of hair. The results were even better than I hop

It's taken me a long time to decide to post this. However, trusting in and often relying upon word…read moreof mouth recommendations, I felt it more beneficial than not to tell potential new clients of my experiences with DONNA AT ROCK, PAPER, SCISSORS SALON in Fort Collins, CO. She does not LISTEN to clients!!! NEGATIVE-Bad color experience with DONNA'S error. Further, and far more impressionable, was the disappointing and unprofessional manner she choose to fix HER mistake. Of point, I made clear at the appointment, my dissatisfaction and dislike of how dark my hair had turned out. After she agreed for me to come back in to the salon so she could "see what she could do," she processed my original ask and unapologetically proceeded to CHARGE ME again for HER mistake!!!!! However, this time, "just for the color." Negative - - - AGAIN!!!! This time a HAIRCUT. I really wanted to work towards establishing a permanent stylist/client relationship. That's why I scheduled another appointment with her. OMG! Donna completely botched the haircut so badly that the style I desired was now unachievable. She butchered my hair! Absolute worst haircut of my life!!!!! It will literally be YEARS before my hair grows out enough to support the style I wanted. Just after she made her first cuts, she and I both know the huge mistake she had made. She declared, "I'm an idiot!" I presented with medium length, non-layered, healthy hair. My request, pictures in hand, was a MID LENGTH ANGLED BOB!!!! Initially very achievable! That idea is now years.....away..... Very nice person! BUT...Caution, caution, caution if your appearance, especially your hair, is of any importance to you, Donna is NOT your stylist. I'm now spending a fortune on hair growth supplements, shampoos, conditioners, and doctors to expedite growth. BEWARE

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Mane House Salon - hairstylists - Updated May 2026

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