I came for a brow wax and I have to say ... Love Vanessa!! She is top-tier quality! She takes the…read moretime with her clients , maps your brows, and even fills them in at the end . She is also such a kind hearted person ! Easy to talk to , has great ideas, and really helps you achieve your desired brows . I really am so happy i found her , and have been telling all my friends about her -she's a Gem in Lodi!

Scheduled for the lash lift and brow tint- I loved it! Sure did such a great job! My experience was…read morevery relaxing and refreshing.

Just left from getting my eyebrows cleaned up. Nitu not sure if I spelled that right did an…read moreexcellent job at cleaning them up I feel gorgeous thank you Nitu and Pinky! Been going here for years , they do such a wonderful job and are so sweet

When I'm in lodi and need a quick fix. This is my to go too place. I've been going here for a few…read moreyears now. Very nice shop. I will admit depending on how wild my eyebrows are I either get a fierce look or a decent wife look. I've never really kept the same shape. But I'm always happy with the shaping

Microderm and a Vitamin A Peel; thanks Jasmine for always fitting me in last minute!…read more Great skin starts with a great Estethician who knows your skin and Jasmine has known me for 42 years!

Love getting my facials done my Jasmine my family loves their facials with her!! So glad I found…read moreyou

Sheng is the literal best I was one of her clients when she was starting out and it has been…read moreamazing to see her growth. I got my brows done in December 2020 and then did my touch up towards the end of January 2021. It has been over a year since I've got them done and they still look great. I love waking up in the morning and my brows are already done! Saves so much time! Sheng was the best at walking me through the entire process of getting my brows ombre powdered!

Excellent! I would definitely recommend Sheng. Very professional and caring. I had both eyelashes…read moreand Nano Brows done.

I loved getting my brows done here. I also got my lips colored here after my brows. It's a cute…read morelittle studio downtown Lodi. It has mirrors along to make the studio look fuller. I was offered water and even a snack. When it came to my brows, Jamie took the time to draw out two different designs for me to look at prior to tattooing. She was patient with me and even if I wanted to make a change, she would assist. She gave her honest opinions on what looked good for my face shape. When I came back to get my lip color done. I was able to look at all the colors, choose reference colors, and work out which color works best for the season or my skin tone. We went with a mauve and it came out wonderful. You will get numbing cream if you're sensitive like me. I will be going back for touch ups in the future and maybe even a tattoo. Thank you!

From the owner: Professional Permanent Cosmetic in Lodi, CAread more

I searched far and wide for a good eyebrow threading salon before settling on this one. The ladies…read moreare really nice, have great skill with their art, and are always very detailed with their results. I've never had to ask them to go back over an area or point out hairs they've missed! I love this place and even though I moved I'll still make the drive to this location to get my eyebrows done. Also! Their 3 month package is great and saves me a lot of money since I go every two weeks.

customer service? none. accountability? nope if you want…read morehalf as*** work done to your eyebrows and don't care if what you asked isn't what you're gonna get... then go ahead. goodluck because youre gonna need it

Love Brandi! She is so talented and so professional. Her work is beyond perfection! I'd recommend…read moreher over and over again. Been going to her for over 8 years and I love her

Brandi is an example of what top user experience should be like. From getting in contact with her…read morethrough text, she was prompt and professional. My girlfriend wanted to get her eyebrows extended so we wanted to move forward with Brandi. Her materials are top notch and definitely show with quality. My girlfriend felt like a VIP as Brandi gives her undivided attention to only her clients. She's very prompt but definitely the service is not rushed. There is plenty of parking as well which is a bonus and it's in the medical district so she is definitely professional and represents her brand as so.

Jen at the Benefit Brow is AMAZING. She does a great job. She takes the time to show you how to…read moreshape your brows. She is the only person I go to.

From the owner: Feeling good is always a good look. At Benefit at Ulta Lodi, we've got all the goods for newbies,…read morepros & everyone in between. Need a service? We do that too. As the #1 Brow Brand Worldwide, we've got you covered--from brow shaping and lamination to pore pampering and more.

I have gone to both Trinity Parkway and Morada. If I could find the Morada yelp page, I'd write one…read morefor them too. I've had nothing but good visits and always leave happy with my results. I've seen many reviews about their "horrible service" and the staff being on their phones when there are no customers. It's their business and if they want to watch tv or look at their phones when there's no one around then oh well. If you go to an empty restaurant or department store, trust me they're on their phones. Everyone does it. But once you come in, you are immediately greeted and their attention is focused on you. I've seen some reviews about how staff doesn't talk to you. Sometimes they do, sometimes they don't. I don't see an issue with it. I'd rather have someone not talk then be rude or fake with me. They are very pleasant ladies and when they do talk to you, they carry on good conversation. For me, all it took was one visit and I stopped getting eyebrows waxed. I've never had eyebrows shaped as well as they look now. It hurts less than waxing. Sure waxing can be cheaper but I'd rather pay $12 for beautiful brows versus $7 for mediocre brows. I have the membership card, where I spend $50 but come in as many times as I want for 3 months. I go maybe once a week or two weeks. They're not so busy in the morning but tend to be busy in the afternoon and weekends. Don't let the amount of people in the store phase you. I've never stayed longer than 15 minutes and most people in chairs are people that a customer brought. When they are done, you'll see about 3-4 people leave with them at once. I don't get why anyone would give low ratings to fast and sincere service but oh well!

This place must not want clients. They close at 7:00 p.m., but they turned me away 20 minutes…read morebefore closing. Ridiculous. I won't be coming back!

Work stress lead me to finding this place. It's so peaceful and lovely. The ladies are friendly and…read morewelcoming. I had a full body massage from Nancy and I would go back again. Highly recommend this place!

UPDATE AFTER OWNER RESPONSE:…read more Thank you for taking the time to respond. I do appreciate the professionalism in your reply, and I also want to reiterate that my frustration was never truly directed at Kaila personally. My disappointment comes from the overall handling of the situation as a longtime returning customer. I completely understand that scheduling conflicts happen and that businesses have policies and time limitations. However, what was most frustrating was the lack of accountability or meaningful effort to make the situation right after the confusion occurred. As someone who has supported your business for years for special occasions like birthdays, Valentine's Day, and Mother's Day, I expected a little more customer care and consideration rather than an explanation of why the situation happened. I think what disappointed me most was that the response focused heavily on justifying the circumstances instead of acknowledging the customer experience itself. A little empathy and flexibility can go a long way in retaining loyal clients. I genuinely loved coming to Perfect Balance over the years, which is why this experience was so disappointing in the first place. ORIGINAL REVIEW: I've been a loyal customer of Perfect Balance Day Spa in Lodi for years and have regularly visited with my mother for occasions like Valentine's Day, Mother's Day, birthdays, and other special celebrations. Because of the positive experiences I've had in the past, I recently called a week before Mother's Day to schedule two "Slices of Heaven" services so my mother and I could treat each other for the holiday. Unfortunately, this particular experience was very disappointing. After confirming my appointment for a specific day and time, I received a call asking if I could move the appointment to 3:30 PM. I was understanding and accommodated the change without issue. Shortly after, I received another call informing me that if they were to keep the appointment, the "Oasis" portion of the service would only be provided for approximately 30 minutes instead of the full advertised hour. I politely asked whether there could be a price adjustment since the full service would not be rendered, but I was told, "Yeah, no." The receptionist, Kayla, made it seem as though she had already checked with a higher-up regarding the matter. She was polite throughout the interaction and even acknowledged that she understood my frustration and agreed that the situation did not seem right. Because of that, this review is not necessarily a reflection of Kayla personally, but rather of the management decision and lack of accommodation from whoever she had to answer to, whether that was a supervisor or the owner. I also asked whether another day could be arranged instead, but the communication felt hesitant and delayed, which ultimately led me to cancel the appointment altogether and make arrangements with Appellation aka Wine and Roses. It's unfortunate because I have genuinely supported and enjoyed this business for years. The 3 stars are for the quality of massages and prior customer service experiences I've received in the past. However, I deducted 2 stars due to the repeated scheduling changes, uncertainty, lack of accommodation, and unwillingness to provide a fair adjustment for a shortened service that could not be fully delivered as advertised. Very disappointing.