My son is thrilled with his new haircut.. Michelle is the best... Friendly genuine service..We…read moredefinitely have a new hairdresser

great service, reasonable it's a great location for anyone in Salem and everyone there is nice and…read morethey seem to enjoy working together.

Great job, excellent stylist and knows what he is doing. I would recommend him all day long…read more Looking for a professional stylist that uses excellent hair products, this is a great place to consider.

Pasqualino is a true artist,every time he does my hair it's an awesome experience. We've done…read moresimple trims to whole new looks. He's a great colorist as well, which is not easy to find. I sit in his chair and just let him do his thing, I know I'll love it!

Requested haircut of 1/2 inch with layers. Ended up with a pixie. Style is cute, but not requested…read more In addition, expensive. $70 for cut. Could have gotten the same result at a chain salon for half the price. The positive is my hair grows fast and I look forward to visiting my new stylist!

Great place to get your hair styled. Great service. Everyone was very friendly and professionalread more

WOW WOW WOW. I can't say enough good things about my experience with this place. After calling,…read moretexting and facebook messaging, I shit you not, between 7 different salons, Melissa at J Roberts came through for me. She somehow found a way to fit me into Renae's schedule the hour before the shuttle was to whisk the wedding guests away to a far off remote location in the Virginia hillside. Not only was the vibe super dope (welcoming+warm, funny, the right kind of products lining the shelves you get it), but Renae killed my hair, dealt with my extensions perfectly (and even gave me a hot tip for my grow out)...and she did it all in record time. I was the first one in the lobby. Wish I could bring you back to San Francisco with me. Thank you so so MUCH, Renae + Melissa!

I asked to go blonde and was told it would be possible. After the coloring, I was still a brunette…read more I was paying over $300 for this service and wouldn't have moved forward with it if I was told she couldn't do it. I kindly asked for a refund and was then banned from the salon. Just for advocating for myself in a calm and kind manner. What a nightmare!

First visit to this hair salon. I was very happy with the cut. Keisha and Barbara were great! I…read morewould strongly recommend these ladies.

My hair is always amazing! Thanks to Camilla. Looking forward to my next appointment.read more

Came here on Tuesday and had Jordan as my colorist and she was fabulous! I showed her a picture of…read morewhat I wanted but wanted her to use her own artistic style to make my hair look fabulous. She gave my hair so much dimension. I am a nurse and don't take a lot of time to do selfcare, so she was so understanding that this was my time, she was so kind and let me relax, asked me a few questions but just kinda let me zen out. What a blessing! My hair has never looked so good, the color is insane, and the trim brought me back to life!

Please save yourself a complete headache and aggravation. -- Do not go to this place. I went in on…read moreMay 23 to get my eyebrows waxed, and I asked Emilie if she could do a color and a cut. She indicated that they didn't have enough staff to do it then because they were closing for lunch. She gave me her card and told me to call her for an appointment. I went back in on the 28th but was told she wasn't working that day, so I was told to call her and make an appointment, so I did. I asked her if I could get an appointment, and she told me she could do it on Thursday, the 30th, at 10:30 am. I explained to her that I was on a very tight schedule. When I arrived at the appointment, I was told that she had scheduled 2 people at the same time for the same service, and I was asked if I wanted to reschedule for later in the day or another. I said no, I won't be back.

The worst service I have ever seen . Point blankly staying in back room while customers waiting . I…read morewalked in 2 was there . One cut one head of hair then first one went in back room to never return then as Second Lady finished her haircut she. Went to back room door cracked standing talking First Lady . That is when I got up and left.would not Give this group my time little alone money.first haircut they did poor guy had to get up like a dog get his hair of his head. Bad bad

Was referred here by a friend. Took my daughter here to get her hair done and I had a great…read moreexperience. Everyone was friendly, very good atmosphere and the salon was clean. My stylist was Pabee she was professional and did a great job would definitely recommend Higher Ground Hair!

So happy to have found Wendy! She has a warm and welcoming personality, and my pedicure was…read moreoutstanding!

They take good care of us when we go in and do well with scissor cuts for my son and help me with…read moremy individual preference of haircut. Excellent group of people who always do a great job for us

Came in to get my sons hair cut and there were only a few people in line but I was told they…read morecouldn't take another person because management said...if you don't want to work, just say so! I will stick with Tangelwood location...MUCH BETTER!

Love Roots Salon! Very Modern and comfortable. Best Shampoo chairs ever. Britt is the best hair…read moredresser I have ever had. Roanoke is lucky to have her. Highly recommend!

I love everything about this Salon, from the cool urban decor to the smart, talented, and welcoming…read morestylist! The atmosphere is very relaxing and has a "hip" feel to it! I love going to get my hair cut and styled here by Jillian, it is such a comforting feeling to trust someone with your hair and be able to gossip about our lives to each other! All of the Stylist at roots are very knowledgeable and great at what they do! 10 out of 10 would HIGHLY recommend!