My mom recently passed away and all of her services were prepaid. At first, I originally contacted…read moreAll Souls Cemetery after hours, who directed me to Twin Chapels Mortuary (TCM). I spoke to Vincent and explained that my mother had just passed and made arrangements to have her body removed. I vividly remembered that my contract had a Sacramento funeral home, so when I found the contract, I politely called Vincent back to cancel. I was unaware at that time that Covid created a partnership between All Souls Cemetery and Twin Chapels Mortuary, so Vincent assured me that I was not breaching any contract and scheduled an appointment with the Funeral Director. I was happy Vincent called the other Funeral home and explained the situation in my behalf; besides it made sense to keep things local. This is the first time I have been to TCM and was very curious how it was laid out. We met with Greg Silva, and since Mom's services were prepaid, everything was seamless. He answered every question we had, even gave me his cell phone # for any questions after our meeting, of which Greg always responded in a timely manner. Greg was coordinating with our church in real time for available dates. We left knowing the exact dates of the vigil and funeral mass. After we picked a Memorial book, Greg gave us a tour of the chapel where the service will be held and the dining area where guests can have light refreshments. Greg also informed us that TCM will print us a poster of Mom for the viewing at no cost. The layout of the chapel where my mom's services would be was a good size, it can accommodate up to 300 people, even extend to 400 if needed by removing the partitions. There is a 2nd exact chapel on the opposite side, hence they were called Twin Chapels. There is ample parking on the side and at the back, also plenty of street parking if the lot is full. The size was perfect for our service, not too big, not too small. During the week, I finished Mom's obituary and emailed it to Greg. It was uploaded within minutes of receipt! We then dropped off Mom's attire and met Tracy that day. She was very helpful with the additional service questions I had; she even informed me that she would be the one assisting on the day of the service. I also had the opportunity to talk to Jessica on a few things and she too was very helpful. Day of the Visitation started at 4, however TCM allowed us to be there an hour early to set-up. Everything was set-up and saw that TCM made 2 posters of my mom! For the dining area, TCM provided complimentary Coffee and tea; and had 2 dispensers for hot and cold water. We anticipated a good turn out so we brought extra 8 oz water bottles and extra coffee makers. Except for a few minor electrical shorts, everything was well organized. Trudy was always readily available to help. Day of the Funeral Mass - the mass was at noon, however since TCM was opened at 9am, they allowed us to be there early to pay final respects before they closed the casket. Around 11am, Dave Reeder, Funeral Director in Charge, summoned the pall bearers and explained their roles, gave us funeral stickers for our cars, and also informed us the time we were leaving so we could say our final goodbyes to Mom. TCM brought the 2 posters and 2 floral wreaths for the church. Again, another well organized event to the church and after the Mass. Since Mom was going to be cremated, we did not go to the cemetery. TCM staff collected all the flowers and posters who brought it back to TCM for us to collect later that afternoon. TCM has a crematory onsite and will be handling Mom's cremains. Our overall experience with TCM was a positive one from start to finish! They treated us with empathy, compassion and respect. One of the few (if not the only) locally own funeral homes in Vallejo, I highly recommend their services for your loved ones. Thank you TCM for a beautiful, well executed service for mom.

We had the best experience at Twin Chapels Mortuary. From the very beginning, Dave was absolutely…read moreamazing. He made me feel so comfortable and truly cared for--like I was part of the family. He answered all of my questions, even the ones I didn't realize I had. We felt incredibly supported and treated with compassion, professionalism, and genuine kindness. It was a comforting and informative experience during such a difficult time. You will absolutely get your money's worth at Twin Chapels. You will never feel taken advantage of--only cared for. There is a deep sense of peace that comes with leaving your loved one in their hands. I cannot recommend them enough. If this review had 10 stars to give, they would deserve every single one.

I have family interned at Skyview in Vallejo and have been seriously concerned about the total lack…read moreof care at that site for years. My complaints at the Skyview office had fallen on deaf ears. I was searching for a regulatory agency to make a formal complaint when I discovered that the State had taken actions against the owner and had taken over the endowment funds. FYI - As of today, the State took actions to shut down Skyview and three other cemetaries own by the same person. See link below for news article updated today. https://www.mercurynews.com/2025/04/08/marin-cemetery-shut-down-by-state-agency/ See photos from last year when I'd hired a contractor to clean the plots and restore the markers. There are two Yelp sites for Skyview Memorial Lawn. The other one looks like it was created by Skyview. I will post this review there too.

Visiting my Grandparents grave site today was very disappointing, depressing and disgusting. The…read morecondition of this cemetery is in deplorable condition. The sign says endowment care. Does this not include decent care, or any care for that matter of the cemetery?? It is the worst I've seen besides an old west ghost town cemetery.

Excellent Services. Funeral home is very clean, employees who works there are very courteous.read more

Never thought I would be writing a review for a funeral home, but the staff at Colonial Chapels…read morewent above and beyond our expectations. We had funeral services for my dad early September and they were amazing in helping us through the process. They were attentive to our needs and accommodated all of our requests. Big thanks to Joe and Linda and everyone. It was such a stressful and sorrowful time, and they really took care of us. This has always been the go to funeral home for friends and family that had passed before my dad, and were glad we went with them.

We have one of our loved ones put to rest at this cemetery. There was a situation here…read moreapproximately a year later, and I notified the manager, JAY. He did an excellent job taking care of the situation and resolving the issue. I give him an A+ for Management skills and Customer Service!! Thank you JAY!!!

The most rudest women in the office. Asked for location of loved one and she was very rude and…read moreunprofessional and would not recommend my love one there

Since the cemetery director hasn't returned my calls or texts since December 24, 2025, I guess this…read moreis one way to get his attention. It was my grandma's request to be laid to rest here, next to her husband of 50+ years. She was buried on April 10, 2024. When I visited her grave on December 23, 2024, her plot wasn't even marked because she's still waiting on a headstone (not the cemetery's fault). I went to the office, called the phone number on the door, and never received a call back. Fast forward to December 22, 2025, same issue, so I repeated my walk to the office to call the phone number on the door. Only when I said that I would escalate the situation to the Cemetery and Funeral Bureau in my voicemail did I receive a text back. Whoever was texting me was argumentative, even when I cited a California penal code that states that graves need to be marked. The director called me after that, said that a headstone is actually ready to be made, but that he has not received payment yet. Due to conflict within my family, I volunteered to pay for the headstone, but that the proof will need to be changed before I pay. I have since started a GoFundMe to raise money for the headstone and I'm doing what I can to save for it, too. I informed the director that I would be visiting the cemetery again on January 8, 2026 and would like to meet him in person to discuss the proof. January 8th came and went, the grave is still unmarked, the director was not on site to meet me, and he has not communicated with me since December 24, 2025. Did I mention that I drive from the Sacramento area to visit my family members' graves? This is ridiculous. Graves without headstones should be marked for health and safety reasons, not to mention out of respect, and cemetery directors are supposed to be good at communicating with clients. I'm done being patient and understanding. Something's got to give. I will take this review down when I get much-needed results.

Grow up next to the graveyard. Now it's where I put my family to rest. It's awesome, graveyard and…read moreChris and the crew do a great job.!!

Recently attended a wake at this location. The chapel, waiting room and bathrooms were very clean…read moreand welcoming. The staff were helpful and not overcrowding. Definitely a somber but inviting space to honor and celebrate the memories your loved ones.

The staff at Wiggins-Knipp were so nice and accommodating. The all made the planning of my mother's…read morememorial service a painless process as they were very sympathetic to our loss. They really took care of us and I would highly recommend Wiggins-Knipp to handle your loved one's passing.

Luanna will go above and beyond to make sure that your loved one is laid to rest in peace.read more

They helped with all the steps of the funeral and cremation of my younger brother. The situation…read morewas very hard and sad for my family and I and they made sure to be as present as possible. I would recommend.

Losing my mother was one of the hardest experiences of my life, but Diablo Valley Cremation and…read moreFuneral Services made a difficult time much more manageable. From the very beginning, their team treated us with compassion, respect, and professionalism. Rose was especially wonderful--kind, patient, and incredibly helpful throughout the entire process. She guided me through every step with care and understanding, making sure I felt supported and never overwhelmed. The drivers who came to my home were equally professional and respectful. They handled everything with such dignity and sensitivity that it truly lifted a huge burden off my shoulders. Because of their care, I was able to focus on grieving and healing rather than worrying about the logistics. I am deeply grateful for the kindness and support I received, and I highly recommend Diablo Valley Cremation and Funeral Services to anyone in need of these services. They truly go above and beyond during life's most difficult moments.

Diablo Valley was there to help me and my son at the darkest time of our life. They were…read moreprofessional and caring, and explained everything in a simple understandable way. They made us comfortable and allowed us th share information about our loved one, through our tears. They cared, they listened, they paused paperwork at times, and we completed everything with ease. Casey was "Amazing", and truly seemed to care. She made follow-up calls to ensure we were OK, and said not to hesitate to call for questions or support. They made us so comfortable that it felt like family. Thank you Diablo Valley