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    Twin Chapels Mortuary

    5.0 (11 reviews)
    Closed 9:00 am - 5:00 pm

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    As a loving tribute, we released doves.
    Rhonda W.

    Our beautiful 33 yr old Son lost his life from a car accident 8/29/22. Time stripped us that opportunity for last hugs, kisses or goodbyes before he passed at the hospital. Being devastated is an understatement!!! As his Mother, I began the painstaking task of arranging his service. I quickly scheduled appointments to three local mortuaries to visit and discuss plans/quotes. Twin Chapels (Vallejo) was first up! Dave greeted us and expressed his sincere condolences as he led us to a well lit centralized room. We sat down and he genuinely ask how we were doing? As we shared, he listened. He gave us a tour and offered ideas and options for the service we envisioned. We felt welcomed and not rushed. As my Husband and Mother interacted with Dave, I silently prayed. As I listened and watched the three of them, I knew we were in the right place! Within a couple of days, I was able to finally reunite with my baby. Dave thoughtfully extended us the gift of 2 hours to love on him. That will forever be priceless to me! It gave me the strength to get through the week until his final homegoing. I called Dave literally 48 hours before his service with a last minute request to release doves. He listened and made it happen! We submitted orders for special keepsake jewelry. Later, I requested a few changes. Again, Dave listened and made it happen! I never had to deal with making funeral arrangements, let alone losing someone so close to me. Though my heart will always ache for the loss of my first born, I can look back at his homegoing with a smile. It was beautiful. I truly believe Dave and his team made a tremendous impact on my experience. Their kindness, patience and care gave me some peace. I am eternally grateful and highly recommend Twin Chapels. R. Winston

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    5 months ago

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    Ask the Community - Twin Chapels Mortuary

    Review Highlights - Twin Chapels Mortuary

    We felt incredibly supported and treated with compassion, professionalism, and genuine kindness.

    Mentioned in 4 reviews

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    Since the cemetery director hasn't returned my calls or texts since December 24, 2025, I guess this…read moreis one way to get his attention. It was my grandma's request to be laid to rest here, next to her husband of 50+ years. She was buried on April 10, 2024. When I visited her grave on December 23, 2024, her plot wasn't even marked because she's still waiting on a headstone (not the cemetery's fault). I went to the office, called the phone number on the door, and never received a call back. Fast forward to December 22, 2025, same issue, so I repeated my walk to the office to call the phone number on the door. Only when I said that I would escalate the situation to the Cemetery and Funeral Bureau in my voicemail did I receive a text back. Whoever was texting me was argumentative, even when I cited a California penal code that states that graves need to be marked. The director called me after that, said that a headstone is actually ready to be made, but that he has not received payment yet. Due to conflict within my family, I volunteered to pay for the headstone, but that the proof will need to be changed before I pay. I have since started a GoFundMe to raise money for the headstone and I'm doing what I can to save for it, too. I informed the director that I would be visiting the cemetery again on January 8, 2026 and would like to meet him in person to discuss the proof. January 8th came and went, the grave is still unmarked, the director was not on site to meet me, and he has not communicated with me since December 24, 2025. Did I mention that I drive from the Sacramento area to visit my family members' graves? This is ridiculous. Graves without headstones should be marked for health and safety reasons, not to mention out of respect, and cemetery directors are supposed to be good at communicating with clients. I'm done being patient and understanding. Something's got to give. I will take this review down when I get much-needed results.

    Grow up next to the graveyard. Now it's where I put my family to rest. It's awesome, graveyard and…read moreChris and the crew do a great job.!!

    Diablo Valley Cremation & Funeral Services - Front entrance

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    Losing my mother was one of the hardest experiences of my life, but Diablo Valley Cremation and…read moreFuneral Services made a difficult time much more manageable. From the very beginning, their team treated us with compassion, respect, and professionalism. Rose was especially wonderful--kind, patient, and incredibly helpful throughout the entire process. She guided me through every step with care and understanding, making sure I felt supported and never overwhelmed. The drivers who came to my home were equally professional and respectful. They handled everything with such dignity and sensitivity that it truly lifted a huge burden off my shoulders. Because of their care, I was able to focus on grieving and healing rather than worrying about the logistics. I am deeply grateful for the kindness and support I received, and I highly recommend Diablo Valley Cremation and Funeral Services to anyone in need of these services. They truly go above and beyond during life's most difficult moments.

    Diablo Valley was there to help me and my son at the darkest time of our life. They were…read moreprofessional and caring, and explained everything in a simple understandable way. They made us comfortable and allowed us th share information about our loved one, through our tears. They cared, they listened, they paused paperwork at times, and we completed everything with ease. Casey was "Amazing", and truly seemed to care. She made follow-up calls to ensure we were OK, and said not to hesitate to call for questions or support. They made us so comfortable that it felt like family. Thank you Diablo Valley

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    We had a truly beautiful experience with Valley Memorial Park Cemetery, Funeral Home, and Reception…read moreCenter during one of the most difficult times in our lives. From the very beginning, their team was patient, compassionate, and never made us feel rushed or pressured. After a previous experience with another funeral home where everything felt urgent, this was completely different. The atmosphere here was serene, welcoming, and allowed us the space to breathe, ask questions, and make decisions with care. We genuinely felt supported every step of the way. Because of this experience, I now feel inspired to plan my own arrangements ahead of time so my family can focus on grieving and being together, rather than navigating logistics during such a painful time. I am deeply grateful for the care they provided. 10/10, and I would highly recommend them to anyone in need of compassionate and professional funeral services.

    Valley Memorial was wonderfully helpful and kind when my dad passed 9 months ago with his handling,…read morecremation and everything that goes with it.. I would have highly recommend ed and given them 5 stars even then. But now, I'd give them 10 stars if I could. They were amazing as I navigated through last minute, challenging complications with my mom's remains leading up to her burial.... and they didn't even handle her or cremate her when she passed (an East Bay mortuary did). They truly went above and beyond even coming to pick up my moms remains at my home and finding a way to ensure it would arrive safely close to her burial site since I could not take her on a plane with her urn. They were kind, compassionate, professional, thorough, and go above and beyond at a time when it's really needed. Thank you Eugene, in particular!

    Twin Chapels Mortuary - funeralservices - Updated May 2026

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