I enjoyed an aromatherapy massage with Francisco. The massage was amazing - he has the hands of an…read moreangel! The spa is BEAUTIFUL! Book a treatment here! The staff really goes out of their way to make sure you feel pampered. I sipped on some complimentary refreshing pineapple coconut green iced tea and nibbled on a healthy fruit nut mix. The private pool is tranquil. I enjoyed the sauna and steam room as well. I didn't use the jacuzzi, but will next time! Hyatt Globalists receive 20% off!

I am torn between a 3 and 4 star. I went to the spa on 4/2 for facial and a massage. The facility…read morewas very nice and clean. The staff at the desk was very friendly and professional. I get massages and facials on a regular basis at home. I was expecting more soundproofing for the service rooms. You could hear everything that was happening in the waiting area. The massage therapist was wonderful. The facial was less than what I was use to. There was a lot of down time and the esthetician left the room a couple times stating she needed to get product. I am not sure exactly what was happening but at one point I heard something that sounded like someone opening up a garbage bag. It was not a relaxing experience. I was surprised the extractions were done manually. At home my esthetician uses a machine that is less invasive. There was 1 cleanse, 1 mask, and, at most, a 1 minute face massage to incorporate products into my skin. While letting the mask dry there was a foot massage, but it was very uneven. The esthetician spend 3-4 minutes on one foot and maybe 1 minute for the other. The cost was not worth the experience. I would return for the massage only.

I have been trying to get a hold of this therapist many times the week we have been staying in…read moreluquillo. Many phone calls leaving messages and even a text. Never has called me back. My back has been hurting and I wanted therapeutic massage not a spa massage at a resort. No bueno Edna

Wow wow wow!!!! I'm so glad my husband and I came here!!! We are on our honeymoon and were looking…read moreto get massages to continue our wedding detox!!! I highly recommend Edna!! She truly has gifted hands!!! It took a little bit to find the location because the gps doesn't always work on the island... she gave us good directions however.

So me and my wife decided to try a new spa spot in Puerto Rico so glad we did it was a very clean…read morespa inside the service was second to none my wife had a relax massage she loved it and I had a deep tissue massage it was just what I needed I highly recommend this spa the owner and employees are very nice and professional.

Talia has strong hands! After a long day of traveling a great massage does the body right. The…read moreaddress might be tricky because it's Puerto Rico, but if you put Punta Batería in Google Maps, you will get there. It's located at the end of the street on the left side. She does not speak very much English, and I don't speak very much Spanish, but we made it happen. GOOGLE TRANSLATE is awesome! ;-)

When you want an elevated spa experience without hotel-spa pricing, Cloud Spa strikes the right…read morebalance. We were looking for a quality massage in San Juan but didn't want to pay full luxury hotel spa prices. Cloud Spa, located right next to the DoubleTree Hilton, ended up being the perfect middle ground--polished, relaxing, and professional without feeling over-the-top expensive. The space itself feels calm and thoughtfully designed. It's clean, serene, and well-run. While it doesn't have extended lounge or relaxation rooms where you can spend hours in a robe, it does deliver where it matters most: the treatments. Experience & Service * Very accommodating and welcoming staff * Smooth scheduling and check-in process * Locker and restroom facilities available * Focused environment centered around quality treatments Treatments * Excellent massages--skilled therapists and relaxing atmosphere * Wide range of treatment options available * Feels elevated and professional, not rushed or basic This is ideal for someone who wants a high-quality spa treatment without paying premium resort pricing. You're not coming here to spend half the day lounging--you're coming for a great service in a polished setting. Verdict Cloud Spa delivers strong value for the experience. Elevated but approachable, professional yet comfortable. If you're staying near the DoubleTree or simply want a dependable spa option in San Juan, this is an easy five stars.

Sorry to write this.. I wanted to like this spa since it's the only spot that took me at such short…read morenotice and they even gratefully provided a bathing suit. I just wanted a nice soak and a cooling shower and when I was floating in the saltwater pool I got a huge clump of hair stuck in my fingers. And when I was looking down into the pool light there was little white specs floating around. I'm lightweight disgusted honestly please do better and cleaning your facilities.

Rafael was great. He texted me the pin for where to go. When my uber driver went past he texted…read moreto make sure I was still coming. It was on me that I did not get there on time but he still gave me the full massage time. This is a 5 star experience in everything except ambiance. If you need ambiance go elsewhere. It's over a quick lube so periodically the hydraulics below may startle you out of relaxation. Also he just has a towel for you to cover yourself instead of a sheet but he is 100% professional I will pick quality and value over ambiance every time. .

Booked last minute for a massage at my AirBnB. Flight was late arriving and Mr.Acevedo was so kind…read moreand understanding. What a wonderful opti to have the service come to you. After a very long stressful day of travel, this massage was badly needed. The cost and professionalism was excellen! Highly recommend!!!

Highlight of my trip. Hair was a disaster from travel and they worked me in same day with an hour…read morenotice. Mara was fantastic and so funny. I had hair color, deep conditioning, cut and styling. Next time I am back I will definitely return a couple days a week for wash and blow out. Highly recommend. Amazing experience

Came here while staying in Puerto Rico and highly recommend. I have very curly hair and the hair…read morestylist did some magic because my hair was still straight after getting rain on my hair

Well, great!! Like the beaches here haven't spoiled me for any other beach on the planet, I just…read morehad a facial by Lisbeth. Her knowledge of product and ingredients has convinced me that I will NEVER have another facial that is comparable. In addition to being an esthetician, she clearly paid attention when learning massage techniques too. She actually checked my range of motion before gentle stretching. So impressed. My husband had a massage with Sam and would write a review but he is currently non-verbal because he is so relaxed. Probably worth the plane fare to make this a regular event!

From the owner: villa massage in st john usviread more