They don't stand behind their warranty. I got nothing but a run around was to contact the manufacturer. This has going on for four months now. Still no response. read more

Just want to give a massive shout out to OT who was so kind and and helpful with us today. We came in not really sure what we were looking for or if we even wanted to purchase a mattress, but OT was so helpful and informative without being pushy or pressuring and he really helped guide us to a purchase that I know we'll both be really happy with. Everyone knows mattresses aren't cheap and you need to take care when making an investment like that, so it was really nice to have someone who was honest, patient, and informative without cramming a product down our throat for the sake of a sale. OT is the man. Buy your next bed from OT. read more

Great costumer service They help me to had my order on time and the quality of the products are over the expectation read more

Sean was very professional and has great knowledge about mattress..we're very happy with our Matrees.

The service here was absolutely amazing. I came here at the end of last year as I was getting ready to move soon and wanted a great new mattress to go along with it. I came with the intent to browse and try to find what would work for me in the long run but wasn't 100% set on buying anything that night. Brian was an impressive salesman and very professional. The best part is he was friendly and personable but never pushy. He ultimately wanted me to make the decision that worked best for my situation and only provided the tools to help with that. After trying out the SleepMatch mattress I was surprised when it recommended ultra firm for my body. After that he took me around the store to some possibilities. I was not looking at price because this is something super important for our health and rejuvenation each day. We both knew when I found the one as he commented how comfortable I looked with my back straight as well. I scheduled delivery to my new place and was out the door pretty quickly. The mattress I purchased has been incredible in every way it could be. I no longer wake up with any pain in my back or a feeling of restlessness. The second I lay down I am falling asleep within a few minutes max. The sole negative I can think about this mattress is it is so comfortable it is a bit harder to get out of it in the morning because I want to keep enjoying it. Thanks again. read more

go see zack wise he is the best. love my furniture excellent salesman thanks for your leadership. tracy w. read more

Mancini's Sleepworld - Mattresses Near Me - Pittsburg, California

This place is really expensive I bought a mattress and box spring from here which is their store brand and it was $700 for mattress and box spring and my sons mattress only lasted a yr I will never purchase here again. I bought my personal bed at Macys and it's been 7 years and my bed and mattress are still great. Never again worse investment ever!!! read more

Had the best experience buying new furniture was more then welcomed in to the store by Jesse he was amazing made us feel like family !!! my crazy kid running all over the store and he made it so easy & fun to shopfor a new couch and bed frame & chair also great recommendation on the huge bean bag we definitely needed this in our house !!!!! Thank you for making this experience amazing for our family we will definitely be coming back !!! Thank you for read more

Mancini's Sleepworld - Mattresses Near Me - Pittsburg, California

I was looking for a Good quality and fair price Sofa Bed, Since the moment i called Mancini's world in Pittsburg, Shannon was absolutely amazing! Super friendly and polite and made me feel very comfortable! We ended up coming back the following day and buying the Sofa bed that fit our needs the most! Ron, the manager of the store helped us out and Shannon was there assisting as well! They both are great! I highly recommend this place! read more

Talk about great customer service! I am all about it! Earlier this month, I just so happened to stop into Mancini's in Pittsburg to take a look at some mattresses as I had purchased a bed the prior year from the Brentwood location for my son. Mike was a great help to me narrowing down what I wanted and he was very knowledgeable, honest and gave excellent customer service with humor! I am in love with my new mattress with the adjustable base. The guys came and installed and hauled the old bed away and I had 0 issues. Delivery within 2 days of purchase was a blessing and not to mention Mike gave a great deal!! If you are in the market for a new mattress or furniture, Go see Mike, you will feel great about your buy! I know I did. read more

Crazy how you don't know how bad your mattress is until you get a new one! I remember there was a Mancini's in Pittsburg so I stopped by. I am glad I did. Mike Long was extremely knowledgeable about mattresses. He listens to what you need and isn't pushy at all. He also helped me out when the wrong size foundation was delivered. He made sure the problem was correct. He works with you and makes sure you're satisfied. He was pleasant to all customers that walked in and acknowledged each one too. Customer Service is HARD to find nowadays. Mike has it! Thank you! I will recommend to friends/family/framily who are looking for new beds and /or furniture! read more

Came here looking for a mattress protector with no luck finding a cal king zipper one anywhere else. Called Mancini's spoke with Mike and he let me know Mancinis had them and he'd be glad to help me out. I got there he helped me find the size and the right style for me, all while being very polite and happy. Thanks to mike and his positive attitude I'll definitely work returning! Thanks Mike! read more

Needed to return to Pittsburg Mancini's Sleepworld to work out some details my wife and I wanted. Ron Paris again came to our aid and made everything perfect. Mike Long and Ron Paris have made this experience just wonderful! J Riordan read more

My husband and I came here to buy a new mattress. We currently have an original purple mattress and it started to hurt both our backs. We both sleep different ( I'm a side sleeper) and my husband on his belly and back. We came to the store just to browse and we actually found an amazing selection. We went with the Aireloom collection which is a California native brand. The store manager Mike Long took his time and answered all our questions. We didn't feel pressured at all and he allowed us to browse for as long as we wanted and let us test everything. He ended up giving us an amazing price with some amazing perks. We will definitely recommend this place to all family and friends! read more

I wasn't sure what I wanted and as we all know price dictates purchase. Zach was very helpful and patient.

Great service, Michael and Zack were very knowledgeable. Assisted me in a timely manner. Would recommend the store and team to everyone!

Mancini Sleepworld in a Pittsburg, Ca ask for Zack Wise, he will get the job done for exactly what you are looking for and at a great price. He has impeccable knowledge of both mattresses and products and gives all the appropriate information needed. Zack is the man for the job. I hands down recommend this business. read more

Horrible customer service! At first purchasing my bed frame, mattress and dresser, was a great a experience and hospitality, no problems or ATTITUDE from the manager(s) or employees at all. However, I get everything installed, it works great for some months until the furniture starts seeming a little wonky so I check under the mattress and dresser to find out installers did not install my bed frame nor dresser properly, causing 2 of the dresser legs to break the dresser which I never touched or moved since it was installed and because of missing screws and pieces to the bedframe, the support beam is cracked underneath. I've been calling this shop since the beginning of this year, before my warranty was up and they have been giving the run around for 9 months now, saying the will call back and never do, going through change of managers every time I call to revisit the issue and get it resolved or I'd catch attitude and disrespect from one of the prior manager. One of the newest managers told me to reach out to corporate, I do and leave a message and never receive a call back, precious manager would lie and tell me he never received the emails picture I forwarded to him several times then fuss and say why did I send it so many times on so many dates after he told me he never got it. Now it's September and the issue it STILL NOT RESOLVED. There's so much more to this case but bottom line is I've been in contact on and off again for the past 8 months with this and all they tell me is "we have a new manager" after so many problems and disrespect from the prior manager. They are slow to get my case resolved!! read more

I stopped into Mancini's to look for a bed for my guest room. I was greeted by a friendly girl, Debra Baker, working as a sales Professional. Debra was very friendly and knowledgable about the beds and mattresses she sells. I fell in love the the "Kluft Plush" which feels like you are sleeping on a cloud! I highly recommend Mancini's and Debra to help with your next bed/mattress purchase...she is wonderful! Thank you Mancini's read more

my husband and i had excellent time shopping for are new bed. Mike Made it easy for us to decide what bed we wanted. I never knew shopping for a new bed could be so much fun. read more

I went shopping with my mother, which is a stressful experience but Mike Long was very helpful and patient. Took his time, showed us different options and listened to what I wanted and liked. Made shopping for a mattres and a bed frame enjoyable. read more

Mike did an awesome job. He told me if I wasn't satisfied to come back, and I did. He made sure I was okay while I was browsing and made me feel at home. He didnt stare me down or judge me while I was trying all the beds. He said be my guest. Not like other places where they stare at you thinking you arent going to buy anything. read more

Mike Long was excellent. He provided me and my family with the best customer service I have ever had. He went above and beyond helping us and he was also very knowledgeable. I truly appreciate the quality customer service experience he provided. I would recommend him any day! Thanks Mike! read more

We bought our queen size mattress from here today. We were helped by Tasha. She was very well informed and helpful. She was not afraid to give her opinion but also knew when to step back and let us think on our own. We went to a few other mattress stores to compare quality vs price. Prices were extremely fair while keeping the value of their product in mind. We started here and ended back up here to make our purchase. They even do same day shipping/removal which is an important benefit. I would absolutely shop here again. read more

Went to get a mattress today and was expecting to be hounded by a salesperson. However that was not the case. I was welcomed by Mike who casually inquired what I needed. After looking at Mancini's online, I knew what my pricing area was and Mike didn't try to lure me into buying a fancy more expensive mattress. Great buying experience! read more

We had a wonderful experience purchasing a mattress. Mike was so helpful and provided excellent customer service. I would definitely shop at Mancini's again. Thanks Mike, you're the best. read more

The sales associate Natacha was very friendly. When in there 2/14/12 at 11am expecting to go home with a mattress nope they don't have them their was about to walk out when she said free delivery I told her I needed it in the am she said no problem she would note it and they will call to confirm... Get home after dinner and sure enough message from them saying that delivery already set from 2-4pm... followed by another call, trying to get a verbal conformation, asked her to change it to AM she said not going to happen "The Truck Is Already Loaded!' they can reschedule for another day. All I've got to say is "Great job on dropping the ball!" read more

Purchased a new mattress earlier this week and was very pleased with the experience. Ron assisted me and was both friendly and professional. I was able to chose the day for delivery. I received a call the evening before and was given a 2 hr. opening. On delivery date, I received a call advising that the truck was on it's way and sure enough it pulled up right on time. The new mattress was brought in and set up, the old one removed and taken away all in about 5 minutes total. Couldn't have been easier. read more

Have to give a big shout out to Ron Paris. I was in desperate need of a new bed. I work full time but decided to wander into Mancini's. I had no idea what I was doing. I have back problems and plantars fasciitis. He was very helpful and took the time to explain the differences and benefits of the beds I was interested in. He also talked me into the power base which I wasn't going to get but had I not included it in my purchase I'd seriously regret it. The bed arrived the same day I purchased it. I barely had enough time to go home and get my bedroom ready. The following day I had to get a cast on my foot so the timing and customer service has made me a very comfortable and satisfied customer. read more

Went to Mancini right before the covid break out Ron Paris took care of us. He did a fantastic job kept me informed on my delivery date because one of the pieces of furniture was on order. Then pandemic was on and they still delivered before it got bad. Very happy with all of my experience there. Great job Ron Paris!! read more

Thank you Mike for helping me find the perfect mattress for my travel trailer. I appreciate how easy the whole experience was. Thanks again!

This place is great! Mike was very helpful to us.. he made sure my parents got what they need.. i would definitely come back here and recommend this place to friends and family.. keep up the good work Mike! Thanks for the help.. read more

I purchased a mattress 2 1/2 yrs ago. Mancini's replaced it once already. The problem is when you sit or lay on it does not go back to original shape. I have called talked to the mgr Ron. His response is what do you want me to do? Talked to Mike (employee) tried to explain to him the problem & hung up on me. I'm tired of waking up every morning with a back ache and poor sleep. I went to another place purchased a mattress and will be delivering it. I would never ever in my life purchase anything from Mancini's. They sent some people out from ??& looked at it but they could not find anything wrong. Come on guys . I'm done so PO & irrated. read more

I have bought 2 mattress from Ron at Mancini's Pittsburgh and have been very pleased with the experience. Most recently I purchased the adjustable foundation for my bed and it has made me fall in love with my mattress again. Ron suggested I try this before purchasing a new mattress and I'm glad he did. My bed feels so amazing when I get in bed now. Thanks Ron! read more

This review is long overdue. I should've done this over a month ago, but I've been too consumed with my new bed. LOL. In my search for a new bed, frame and pillows. I frequented this specific location more than once. I've also checked out other locations as well, but the service in Pittsburg far outweighs the others in Brentwood and Concord. Both Mike and Ron assisted me in my search, and I very much appreciated the patience (especially after having been in the store for hours) and knowledge from both but, I interacted much more with Mike. I originally purchased the Tempurpedic Contour Elite, after having tried out many beds of all brands, I fell in love with Temperpedic, and was insistent on a firm mattress (since that's what I thought i needed). Mike help me with the transaction, including the adjustable base, and helped me save ~$700. After about a month of discomfort (body aches, constant movement at night), I went back to Mancinis to see about exchanging my mattress for a softer one, which is what Mike had suggested to begin with based on my sleep patterns. I immediately felt relief with the Cloud Supreme Breeze AND the Cloud Elite extra soft. I decided to go for the Supreme Breeze since it was both soft, with cooling technology, and I'm so happy I did. If I had it in my budget, I would've purchased both. Mike also assisted me with a tempur pillow, which is also nice, and gave me a nice discount on it as well. Now, I sleep so much better at night!! Delivery Services: The Delivery team was very responsive, efficient and kind. They were available to deliver asap. They set up my mattress, and bases so quickly, and were done in less than 30min. I honestly couldn't be more happier with the service I received, and the followup from Mike on my purchase. I would highly recommend this location to anyone looking to purchase a bedroom set from 2 highly knowledgable employees. Thank you again for all of your help! read more

Update - the owner contacted me and made it right and was very apologetic so this is my 4th time in this store 3 other times I have bought bedroom sets and mattresses spent over $2K each time however this time all I wanted to buy was a bean bag. I wanted a different color he says if it's not out there we don't have it. Could he have looked online and found it? No he waits until I go to pay and says we can order more and get it here by Monday. Then I go to pay with my Mancini synchrony card and he says "oh we are paying with synchrony, I have to look it up it will be a while" not sure what the big deal was so I paid with my debit card. Maybe it had an impact on his commission who knows. I will just say the experience was not pleasant. I will let synchrony know that I will never use this card. The only reason I gave 3 stars was because of my prior experience and the delivery people read more

Excellent customer service by Ron and Jared. They were so helpful and friendly. Will definitely come back and purchase more!

Stopped in Friday after work to purchase a bed. The salesman Michael, nice enough guy - assisted me in selecting the one I wanted. Got the details hammered out - and within less than half an hour because I already knew what I wanted - and I got a call that evening from a woman telling me my time of delivery would be the next day between 4-6pm. I asked if I could please have an earlier time as my job requires me to be up during the week at 2am and that was pretty late for me. She said no. OK, I can live with 6pm for one night. 6pm came and went. At 8:18pm I got a call telling me I was next. It was unreasonable, so I asked if I could have a morning delivery or at least early afternoon the next day. No I could not. So, no. I opted with another company. I am aware these delivery folks have to get their deliveries scheduled in a certain way to deliver the most product in the most effective way, but if they cannot take ME, the person spending the money to purchase the product into consideration on at least ONE of the days in question - well, forget it. She wouldn't bend an inch, I was to arrange my schedule to accomodate HER - and I think she could have at least tried, Salespeople are nice here, but the deliveries - unless you are up and ready to accept a delivery at their convenience - forget it. read more

I cannot say enough about this guy... if anyone out there is looking to buy a new mattress, you owe it to yourself to go see Ron Paris in the Antioch store! "Even if you have to drive from 3 cities away like I did", I promise, you won't be sorry! I had an an issue with my first mattress. (more of an issue with trial on my part, thinking that I wanted a firm mattress for support with a plush pillow top.) Turns out I really prefer a soft mattress. This is really hard to tell in the store, because their mattresses are well broken in from customers trying them out all day. In the store, the firm plush pillow top seemed soft enough for me. Different story though when I was trying to sleep on it, too firm. A friend told me to see Ron Paris at the Antioch store, and I am glad I did! he answered all my questions about the difference in mattresses. His customer service was outstanding as well as being very pleasant to deal with, which is why I am compelled to recommend him on Yelp! Needless to say, he helped me resolve my issue... I am now sleeping on a wonderful mattress! (A Beautyrest Natasha soft plush pillow top)" Thank you Ron Paris, I will be referring you to all my friends! Juanita C. read more

This story sounds so effing ridiculous you would think i made it up.. but sadly no. So I went to this Mancinis to buy a bunkbed for my kids. I found one I liked, paid for it, and was satisfied with the customer service etc... but then people are always so nice when they want your money.. So the bed gets delivered, and part of the bed ( a modular loft bed with a trundle type bed on casters is underneath with shelves and drawers on the the sides supporting the bunk bed ) is defective with crooked drawers and screws sticking out where they shouldn't .. just looked helllla janky .. and the bottom leg of the desk chair was cracked. so i call the store and they say okay they will send a replacement. okay great. replacement comes, and two semi retarded barely speaking english Chinese guys pull out of the box a new piece with no defects and a new chair. great then they go to take apart the bed so that they can add the pieces they brought. they unscrew one half of the bed but not the other being lazy and so of course when they go to lift the top bunk up, they fucking crack one of the boards in half. then they set it back down whispering to each other (not knowing I saw the whole thing) and go about their business like nothing happened. so i wait till they go outside and look and sure enough, big ass crack down the middle of the board where the bracket screws onto it. wtf. so i call the store and tell them and they apologize profusely and promise to send out a new top bunk for me the next morning. these guys just got here and they looked very capable and smart and what not so I was relieved when I opened the door... then they come in .. check out the damage, and ask me ..... get ready this is great... "HEY YOU DON'T HAVE ANY TOOLS .. DO YOU ??" WHAT THE HELLLLL!!!! I feel like going to Mancinis and slapping someone. These two assemblers just really came here to take apart and set up a bunk bed with no fucking tools? yep they sure did. Mancinis in antioch I hate you. I would NEVER EVER EVER EVER deal with you or ANY Mancinis for that matter, because these people they send out are not even from their store, they are employed and dispatched by their regional warehouse. so NO mancinis in northern California is safe apparently. Unless you are just ordering a mattress I guess IDK but I bet they would find a way to fuck that up too. NEVER EVER AGAIN. Update: So they came back with tools, and put it together, and then screwed the top of the bed onto the bottom crooked as hell like so crooked you can notice it from ten feet away and they are already gone so I can't make them do it again. I really dnt have the energy to call the store back. omg. the end. read more