Update review is the same as previous Five-Star posts. Jessica has provided personal service for…read morethe many years of knowing her. Today's facial was therapeutic and cleansing. I always walk out of my appointment w a positive energy boost from our professional friendship. The bonus is that Jessica is very accommodating with my flexible schedule.

I've been going to Jessica for years, she is top-notch and will put you at ease, highly recommend!read more

My service was quick thorough and most importantly very professional. Hannah made me feel very…read morecomfortable. The office was clean and smelled good, and the music and vibes were immaculate. If I lived closer I would never go anywhere else for waxing.

I am writing to share my experience following a service appointment at this location. I received a…read moremale Brazilian and full butt wax yesterday, and my esthetician was Reagan. The service itself was performed well, and I was satisfied with the quality of the wax. However, the subsequent events have caused significant disappointment and lead me to strongly advise caution to other male clients. The day after my service, I was unexpectedly contacted by the manager and informed that I was banned from the establishment due to an "inappropriate conversation" with the esthetician. This notification was perplexing, as the conversation in question was initiated by the esthetician's small talk. During the service, Reagan asked about my weekend plans. When I initially mentioned that the plans were personal, she indicated that was acceptable. I then shared that my wife and I planned to visit The Scarlet Ranch, a known lifestyle club. As my wife and I are open about our lifestyle, I was willing to engage in general, surface-level discussion. Reagan continued to actively participate, asking multiple follow-up questions about the club's atmosphere, membership fees, types of events, and clientele. I was careful to keep my responses strictly professional and non-sexual, focusing on logistical and social aspects. At no point during this sustained conversation did the esthetician indicate that she felt uncomfortable or ask to change the subject. Therefore, receiving a call informing me I was banned--and being told by the manager that the conversation was "inappropriate to have while getting a male Brazilian"--was a significant surprise. It seems highly unprofessional to ban a paying customer without the service provider communicating any discomfort during the interaction. Feedback on Communication and Professionalism: For the management and staff: Professional protocol dictates that if a client's conversation makes a staff member uncomfortable, the staff member must clearly and politely redirect or end the topic of conversation. Customers cannot be expected to know a provider's boundaries, especially when the provider is actively engaging and asking follow-up questions. A simple, "I prefer to keep our conversation limited to the service," would have been sufficient and professional. This lack of professional communication has resulted in the loss of a repeat client and has created an unnecessarily unpleasant experience. I urge management to review their policies on staff interaction and boundary setting. Recommendation for Male Clients: Due to this experience, I do not recommend this establishment for males seeking a Brazilian wax. While the technique was good, the overall lack of staff maturity and professionalism in handling client conversations is concerning. Prospective clients might consider alternatives like European Wax Center for a lower-cost option. I hope this feedback leads to better communication practices so that other clients do not feel targeted or confused in the future.

If you are looking for someone who cares, enjoys your company and truly is the best…read moreaesthetician...please come see Zoe! I have been seeing her now a little over a year I think and I am so incredibly thankful for her. Thank you Zoe for sharing who you are and allowing me update my life to you in the short amount of time that we see each other. You are such ray of positivity! The business would not be as incredible if they did not have you. Thank you for taking care of my skin and helping me to feel like my best self! You truly are one of a kind

I scheduled an appointment at 12, which is when they open on Sundays. Granted I was 6 minutes late…read moreto my appointment, but I could not get into the building. I understand they open near this time, however like I said, I was late myself. The doors to the building were locked and no one was inside. I gave them a call to let them know I guess I wouldn't be making my appointment since I couldn't get in.

Was too exhausted to notice until I was in the car... But we are bringing sisters, not twins to…read moreanother level with these brows 3 stars because at least she did one of my brown well.

My favorite things about the European Wax Center facilities are, they all have the same…read moreambiance/decor and abilities to use service packages freely at any location (any state). I do feel that the prices have increased significantly over the years but, when you find an esthetician/waxologist you can trust, it's worth the extra dollars. The Lone Tree is doing all the right things, providing positive experiences/waxing services. Overall, very clean facility, welcoming & helpful staff and they offer all your waxing needs (services & products).

I have been using EWC for years now and this location is wonderful. Rachel has been my waxer for…read morethe past few times and she is GREAT! I appreciate the friendliness of the staff and the cleanliness of the facilities.

Price ok work is good Hate going but hate hairy legs…read more Everyone is polite nice vibe. Close to home tried others but not as good

I have been getting waxed by Robyn for 2-3 years now and each experience is amazing. The wax she…read moreuses makes the process pretty painless (as painless as a Brazilian can be). Robyn is so friendly, professional, easy to talk to and always makes me feel so comfortable. She's also so detail oriented and will spend extra time to make sure your wax is really done right. I'm so glad I found her! I won't go to anyone else.

Highly highly highly recommend! Not only does she do a wonderful job but I always feel very…read morecomfortable. Quick and easy!

Pretty good, the pricing was pretty fair for the quality. I got a regular pedicure and a gel…read moremanicure. The pedicure seemed a little rushed and she didn't help my ingrown toe nails as much as I am used to with other salons. Everything else about the pedicure was good though! No complaints about the gel manicure other than the lady seemed annoyed (maybe not with me but just in general). She spent a long time filing my nails to make sure they were all even which I really appreciated. Music was good but I wish they had some TVs (it was kinda awkward vibes sitting there staring at nothing as neither of the ladies made conversation with me). Had to pull out my own toe dividers at the end. Was not offered water. Just a few hospitality things to work on but the actual services provided were good. I'll give them another try since they are only 5 mins from me but wasn't wowed!

This was my first real haircut since my hair grew back post chemo. Alana was kind and gentle and…read moredid a great job with my hair! I'm going back soon.

What a wonderful and relaxing experience. Maggie is top notch and her services are simply amazing!…read moreSo happy to have found my aesthetician for life!

I absolutely love getting facials and bikini waxing from Maggie. She's extremely educated about…read moreskin care! Her space is impeccably clean and I feel safe here especially due to covid. I've had my Brazilian wax done by so many different places and Maggie is by far the least painful! I'm so happy I found her! After my wax I now have her do my facials and it's the perfect way to unwind from the anxiety around getting waxed LOL. She's transforming my sensitive acne prone skin by using natural and clean products. Her extractions are also the most gentle I've ever had. I didn't even believe she was actually getting anything out haha. Basically she's the best all around. You definitely need to go to her!

Blanca is amazing. This was my first time going to an actual waxing professional and not just…read moregetting my eye brows waxed at the hair salon. Blanca was very thorough to make sure I understood everything she was doing including determining the shape best for my face. There were spots that need some growth and she gave me a few different options and never pressured me into any one option. I will be going back and maybe add on some other waxing in the future.

Always nervous about getting facial waxing because of my sensitive skin. Talked with Blanca and she…read moreexplained her procedure and the type of wax she uses. She also follows up with skin care product after to ensure no breakout. She did my lip, sideburns, chin and underneath the chin. I am not so worried about the burning pain when the wax is pulled off but loved her way of holding a finger or two on the area of the wax pull to aid in that initial burn. Blanca has a cute decorated space for her business. Retro rock music in the background and just an overall relaxing ambiance. She offers a caring and relaxed experience and you can tell she is extremely knowledgeable about the work she does. A day later...no break out!!! Highly recommend her services!

Shawnte is the best in the beauty industry. I have received her services for over 15 years and…read moreevery time is perfect. If you're lucky enough to live in the Denver area her salon is definitely the one stop shop for all beauty treatments!

I booked an initial tweeze session with Shante but got a wax. I should have confirmed before I…read morelaid down, but the service provider has a schedule of what she is doing so I don't feel like I should have to confirm. I also expressed my sensitive skin worries, before the service and she acknowledged that, but still used the wax anyways. The skin above and below my eyes was red and peeling for two days after the service. When I asked about it, all I was told was to put Benadryl on my skin. Cortisone near one's eyes is not a great idea from a medical standpoint. It was too late to stop her as I didn't know what she was doing til she pulled the wax linen strip off. I thought she was still using the template when she was touching my face. I also had to ask for the color fill although it was included in the price. $55 is very high for the factory like service I received. I felt as though my service was not individualized and everyone going to Shante gets the same exact procedure no matter what you pay for. The only reason, this was not one star, was because it was very easy to book on the website. Other than that, there is no positives with booking at this beauty Lounge. Many places do a much better job, and cost 20 to 30% less. I definitely will not be back.