Terrible doctor and office! My mom is barely able to walk with terrible knee pain from arthritis…read more First the office staff could not locate the paperwork from the SDI that had been mailed to them. When they finally found it the paper had been sitting in their office for almost a month. Finally she is able to go to the appointment and when we're there they tell us that it had to be cancelled because they could not locate other paperwork from SDI. When she is finally able to see the doctor he does not even exam her just looks at her and says ok we'll complete the report. After we find out he reported she was fine and could return to work when she legitimately is barely able to walk! Again terrible terrible experience from the office staff to the doctor but from the looks of other comments, this is not an isolated experience.

My wife broke her arm on Monday, January 12, 2026 and was seen at Pioneer Hospital ER and had a…read moresplint put on her arm. They told me to follow up with Dr. Lai, an orthopedic doctor in Imperial Valley. When I called his office on 01/13/2026 Maria said the doctor would not be in his office until 01/14/2026. I finally got in touch with Maria after 3:00 pm on 01/14/2026 and she told me Dr. Lai won't see my wife. Would not give me a reason. Was it because we're not the right ethnicity for the Valley? We're not Mexicans with expensive medical insurance?

I had a Great experience visiting Dr. Lai's office. From the receptionist to the assistant,…read moreeveryone was very nice and professional. I was out of the office in 30 minutes. On my first visit to Dr. Lai's office, he told me that I was a candidate for surgery. My left knee was giving me a lot of problems because I wasn't able to walk without a walker and was in pain most of the time. Getting my surgery done with Dr. Lai was the best decision I made in years. I'm glad he was my surgeon. I honestly recommend Dr. Lai to anybody who needs orthopedic treatment. Thank you so much Dr. Lai and Staff members.

I was referred to this arrogant Dr by my primary dr. Big mistake. As i was explaining my concern…read moreand went on detail about my injury, he was completely ignoring what i had to say and instead of addressing my diagnosis he said go home and stretch. I asked how would i do my stretches he said look it up on YouTube. I was completely outraged with his demeanor and lack of knowledge on how to provide care on my injury. I kept asking questions, he couldn't answer any of them, got mad and walked out of the room. He is definitely collecting easy money. He charges alot for nothing. He knows absolutely NOTHING! he is horrible. He Mistreates his patients and can careless. Not ever going to this clown. He takes advantage that this is a small town has not much options. I got more answers from Google as to how to take care of my injury and didn't have to pay. Stay away!!

Ive been going to desert pain specialist for about 1 year my review is with Dr Reinheart an amazing…read moredoctor very and personable right to the point empathy beyond measure the only thing is that med department has a lot to work on , on getting Rx dates right, the other bathing is patient waiting time Meaghan is awesome as well but is over booked causing a waiting time of ridiculous I feel for her they seriously need help especially with other Pain Doctors also the phone ...,? It's hard to get through and can be quite bothersome it's hard to get through at times . There was a front desk of one person named Mike who had his stuff together , with all the patients now they have twice as many people with the work ethic being scarce everyone's to busy to answer phone ? How dose this happen Mike was a valuable asset to the company why he's not there is beyond me? I pray management get it together and have his crew on point! ****

This place at the time of Dr. Lai and Dr. Kohfeld was wonderful!…read moreSince Dr. Reinhart took over, it is a complete mess. For each appointment given, you have to wait between 2 to 3 hours to see a clueless Dr.! If you can, avoid this place! They'll give more stress than managing your stress.

I had very good care for 2 years while Dr. Lai was practicing there. He left there last fall. Only…read moresaw NP after that, one of whom was trying to talk me out of my meds that had been working well for me. Staff is all pretty friendly.

i can't believe this place is allowed to operate! I've never seen anything like it before and…read moreI'm only at the scheduling an appointment phase of all this !! I've been trying to schedule an appointment for two months. I am in a lot of pain the entire time and still The response I got today is that the scheduling gal is out sick again last week she was on a vacation and the week before I really don't know but I would not recommend this place to my worst enemy. They need to shut down. They can't take their work seriously this is a serious work.

Dr. Ortiz is curt and rude. One of her staff members had an extreme difficulty drawing my blood. My…read morearm was black and blue for over a week. High prices to be treated by inept staff and ill-mannered naturopathic doctor.

Dr Nicole has been assisting me for just over a year (I was referred by a long-time patient of Dr…read more Nicole) . In a word, "transformative" I enthusiastically participate in my health and wellness program, and literally can't wait for my next blood test coming up next week to chart my progress and see how WE can fine tune my exercise, diet and adjustment on my vitamins to maximize my health that much further. Truly exciting to have a trusted professional guiding me on this path of greater health. Dr Nicole is sharp and to the point. I have to pay attention and be in my "A" game in her presence, as the wisdom comes sharp and fast. Plus love the staff, everyone is so caring and professional on my regular visits.

Think twice before electing this physician to treat you. He has botched up two people. One with…read morean injection and the other total knee replacement. He is just not that good.

Worst experience ever. Totally unprofessional. Waited for an hour to see the "doctor" only to be…read moretold he had left for the day. Just like that. Save your time and money, and possibly your health. Do not come near this place - VSA.

First of all, this is not your typical chiropractor. This is so much more! I have several years of…read moreback issues stemming from an injury when I was 13. I'm now 32. I've traveled the country and visited other chiros, and none of them can compare to Dr. Cazares. One thing I looked forward to from my return back to the desert was visiting him to get my back to feeling good again! You can expect to spend 2-3 hours for your 1st visit. Dr. Cazares will do an evaluation which is very thorough. He listens!! And he comprehends what you're saying. Then you'll visit his staff for electro stimulation, a DEEP tissue massage, and then the Dr. will see you again for his adjustments. I also got to lay on the spinal decompression table. Amazing!!! Everyone here is fabulous! Customer service is top notch. They explain everything to you before they do it. They're friendly, professional, caring and the staff has been with this Dr for a long time. Just that alone should say a lot! And...I should add..it will not break the bank to come visit this doctor!!! So glad I found this gem. I was referred to him many years ago. I hope never retires. ;-)

This is the place you NEED to go to if you have any pain in your body. I have been going to this…read moreclinic for almost 17 years. They've always performed miracles on me. Over the years I've had Sciatica , slipped discs, wrist injuries and I've had full recoveries from all these ailments thanks to Dr. Cazares and his team! Without their expertise and care, I don't think I would be very mobile today. I will forever be grateful for them! A++

They have help me so much over the past 5 yrs. I finally have my speed and quickness along with…read morestrength back. I love my pain management team. Cheers

My experience with Dr. Seth Goldstein,…read more I wanted to share my experience today (7/2025) at the Lifekind location in Rancho Mirage, CA (previously SAVAS health). Today was my first pain management appointment. On July 10th, I had my initial assessment appointment with NPI Kristen Hickok and her assistant. I answered all of their questions and also brought up to both of them, specifically, that I was NOT interested in the chiropractic portion of the program because when I had tried the program two years prior, I was very uncomfortable with the doctor (Dr. Seth Goldstein) and it was very painful for me; he was still treating at this location. They both assured me that I wouldn't have to partake in the chiropractic portion of the program, so we proceeded. Fast forward to today -- I show up on time for my appointment & I filled out the lengthy packet of paperwork beforehand. I end up waiting over two hours and only have spoken to the coordinator & "Medical". Again, I told them all (3 other people) that I was NOT interested in the chiropractic portion of the program. By now I'm in a lot more pain, I'm uncomfortable, and still waiting to see three other practitioners. Finally my name is called, and which room do I go to?, Dr. Seth's. Now I'm upset and am being triggered at the thought of having to talk to Dr. Seth. I AGAIN explained to HIS ASSISTANT that I was NOT INTERESTED in speaking to him or doing chiropractic work. So she leaves, and in walks Dr. Seth. I'm sitting in a corner, visibly crying and upset, he comes in and sits over me, somewhat close and starts barading me with questions. Asks me what happened last time that made me so upset, and at first I told him it was just very painful and I don't need the chiropractic portion of the program (trying to be unproblematic). I asked why do I need to do this part, and he said "it's part of the program". Then I told him that I was told at the assessment I didn't have to worry about doing the chiro portion, and he said that was "wrong information". Then he again, with a terrible attitude, asked me what happened last time. Then I bluntly told him it was him, that he made me very uncomfortable and the treatments gave me more pain. He again repeated that it's part of the program and I again asked why I had to do it? Then he speaks not nicely again and asks if I'm just there for the drugs? And I said no, actually, I don't want any medication (you can check that against multiple sources as well); I am interested in the acupuncture, behavioral therapy, massage therapy and physical therapy though. He again repeated that the chiro is part of the program, and I said then forget it, remove me from the program if I have to work with you. I left crying -- no one apologized or stopped to check on me on the way out. I feel completely ridiculed, I am triggered and in no way should any patient ever be treated that way. He absolutely had no right to treat me that way or talk down to me the way he did. I will never return to Lifekind.

Drs Balis and Huddleston are incomparable for chair side manner. Both will explain in as much…read moredetail as you want and give best case alternatives if the preferred treatment is too expensive. Not to say that they're expensive, I actually find their prices to be reasonable, it's just that some procedures like root canal and crowns are out of reach for some of our pocketbooks. I find both to be very conscientious of pain control and as someone who has had extensive experience with dental work and dentists this is very much appreciated.

HORRIBLE OFFICE STAFF AND PRACTICES! They send all bills to collection without even sending one or…read moreexplaining it to the patient?! When called out the witch in the office offers no explanation, only says "account was closed past due...you need to leave". Doesn't even let me talk to the doctor himself...conveniently says "he's not available". I will never be going back to such a poorly run office, the care was only sub par anyway (but that's beside the point). The fact that they treat patients with such a lack of empathy (especially when called out) is shocking. Do yourself a favor and go elsewhere! I will be going to the dental board and the BBB. Considering legal options as well...

Don't bother making an appointment here they don't honor them I waited 2hrs to be seen with an…read moreappointment scheduled while other patients with NO appointment that came afterwards were seen first. Even though Staff was friendly & respectful I won't be coming here again... they socialized with the customers they clearly knew on first name bases and had all other patients waiting outside their office to check in while they continued talking. Don't make appointments if you don't follow through.

Dr. Arbenz is a really nice dr and is fast but actually cares about you!…read moreDr. Christopher-lai on the other hand is a doctor that doesn't really give a f other than to get you out of there as fast as he can. His office was dirty with dust everywhere. Also Dr.lai assistant was calling Tylenol a Amphetamine... I dont know how on earth she has a job there but please people DO NOT GO WITH DR.CHRISTOPHER-LAI and his half brained assistant.