Drs Balis and Huddleston are incomparable for chair side manner. Both will explain in as much detail as you want and give best case alternatives if the preferred treatment is too expensive. Not to say that they're expensive, I actually find their prices to be reasonable, it's just that some procedures like root canal and crowns are out of reach for some of our pocketbooks. I find both to be very conscientious of pain control and as someone who has had extensive experience with dental work and dentists this is very much appreciated. read more

HORRIBLE OFFICE STAFF AND PRACTICES! They send all bills to collection without even sending one or explaining it to the patient?! When called out the witch in the office offers no explanation, only says "account was closed past due...you need to leave". Doesn't even let me talk to the doctor himself...conveniently says "he's not available". I will never be going back to such a poorly run office, the care was only sub par anyway (but that's beside the point). The fact that they treat patients with such a lack of empathy (especially when called out) is shocking. Do yourself a favor and go elsewhere! I will be going to the dental board and the BBB. Considering legal options as well... read more

Dr. Balis is highly efficient, attentive, and competitively priced. Finding the driveway to his parking lot can be challenging but well worth the effort. The doctor and his team are professional and personable. This is the best general dental care team I've experienced since we moved to the Coachella Valley 12 years ago. read more

I've been going to Gregg's office for over a decade. Teeth cleanings & regular check ups. Always a positive experience with top quality care. The hygienists, office staff, and doctors are personable & professional. read more

The cleaning ladies are the sweetest, especially Karina! Doesn't make me feel bad about not keeping up with my teeth as much as I should. Also cleaned my night guard, which definitely needed it lol read more

The dentist and the hygienists are enjoyable to work with. However, I found the office staff to be rude and abrupt. I wasn't told that the hygienists were out of network even though the dentist I saw (Dr. H) was in the network. read more

Very bad experience with both dentist. They take a long time, they don't have an option for the color of your teeth, They want to put white crowns on you that don't look good with the color of your other teeth.Terrible experience. read more

Dr, Balis has been very kind and thorough with his work. Finally a dentist that talks to me through each step with patience. He informs me each step of the way and makes me feel really comfortable. He is by far the best dentist I have had. He does a great job! It's hard finding a good dentist ! The staff is very friendly and helpful. Not sure why staff has bad reviews but not my experience. read more

I've been going to this office for years; primarily for dental hygienist because I have no dental issues. Yeah me! I no longer have dental insurance & the hygienist told me " no problem, you can still get you teeth cleaned (out of pocket) & see the dentist when necessary. Now they will ONLY see me IF I have an exam & x-rays. Which will say I have no issues. Having to pay for a service to tell me I'm perfect is ridiculous. But not.allowing me to get my teeth cleaned which will maintain my dental health is against the principles of preventive dental maintenance. I have had perfect teeth all my life and they can't make money on me so they won't see me. Very sad! I'll buy a fancy toothbrush and be on my way. read more

I've gone to Dr. Balis' office for well over a decade. While Dr. Balis is not in network for my PPO, Dr. Huddleston is. I absolutely love Dr. Huddleston and my hygienist. Unfortunately I learned the hard way that as of January 1, 2023 Dr. Balis began billing ALL work done by their hygienist under Himself, even if the patient is not a patient of his. Brenda explained to me that Dr. Balis could not afford to keep his hygienists paid at the PPO rate billed under Dr. Huddleston and since the hygienists are paid by Dr. Balis, being it's his office and company, all of their services would be billed under him. For my family this means our out of pocket cost increased by four times more than what we previously paid per visit. I asked Brenda why I wasn't made aware of this billing change and was told, "we don't have to disclose this change to our patients...I mean I know that's a harsh way of saying it but we aren't required to disclose it." I then asked if they had lost clients because of this change she replied that people have got upset and changed providers but always came back because their hygienists are just that good. She said their office schedules 45-60 minutes for hygienist appointments and everywhere else only allows for 30 minutes so the quality of work isn't as good elsewhere. She said because of this clients that have left came back already. I'm not sure I'm buying that bit- it doesn't seem plausible that many patients would've received their service, discovered this billing change, found a new Dental office, received an exam and treatment plan from a new dentist, saw the new hygienist once or twice only to have already returned to the office of Dr. Balis within a five month period. It's truly sad for the patients of Dr. Huddleston because his patients, who have insurance not in network under Dr. Balis, will now have to pay out of network fees for services Dr. Huddleston prescribes to be done by one of their hygienist. Worse yet, the office is not disclosing this information to their clients. Speaking first hand, It was not a fun surprise bill to receive and was an upsetting conversation to have. I will give credit where credit is due and say that Brenda was kind and gave me a one time adjustment but the bill I paid was still 2.5 times more than what I usually pay. read more

I've always suspected this office of over billing and yesterday, DR Huddleston told me that MetLife has to authorize services ahead of time, and needs to see X-rays before hand. He took three angles to send to MetLife, and today, I received the MetLife claim for those X-rays. They are paying $6.00, whereas I am responsible for just over $100. Because that office is no longer in my network. I saw them in January. The X-ray and half of the build-up and crown were covered. Since then, this office has removed itself from Met Life's network. Would have been nice to know that BEFORE they took the X-rays read more

I've been going to Dr. Balis for well over 10 years. I was referred to him by a friend to fix some terrible dental work I had just had done. Not only did he fix the horrible dental work I had done, he improved everything in my mouth that needed to be taken care of. Years of dental pain and he fixed everything. He is the most gentle caring and ethical dentist I have ever met. He takes the time to explain everything, and why it needs to be done. He gives me the option of what needs to be done first and what can wait till later. Sure he's not cheap, but I've learned the hard way you get what you pay for. I will never trust my teeth to anyone but Dr. Balis. An additional side note , at my request Dr. Balis reported my bad work to the dental board of California, and the dentist that messed up my teeth was reprimanded. Balis stands up for the dental industry. read more

Very shocked and disappointed in the poor organization and unprofessional nature of this office staff. Waisted two months waiting for an appointment that I specifically went into the office to schedule just to be notified the day before being seen that they wouldn't accommodate. Waisted vacation day for me and my husband and zero care or concern from the staff or Doctor. We could have been seen by someone more competent in the meantime. Cancled remaining appointments for our family and will find someplace more professional. Don't waste your time! read more

Let me start by saying the office staff and Dr. Huddleston have been great. I have no issues with any of them and they are very professional and polite. The issue I feel is the unethical and over billing practices I have experienced at this office. Even with insurance and an agreed to price you will always get a follow up bill for "over billing" the insurance. This is very shady and after several years of seeing it happen to me, please be aware of this going in. This starts with Gregg Balis as he is the Boss. read more

Dr Balis' dental office is one that I can strongly recommend. I have been a patient of his since the late 80's and have referred many patients to him. All have been very happy with his practice. I have a belief that if you go to a dentist and they give you a script for pain killers after they treat you, then you are at the wrong dentist. I'm a wimp and will not tolerate pain. Balis is as painless as you can get when he performs major dentistry. The only negative I have is that he is very slow and methodical. But hell, I would rather have that then someone that is fast, reckless and states that you may need pain killers afterwards. Some facts: He takes most dental insurances however not all. I use Delta Dental and he is in their PPO plan but as a preferred dentist. That mean you still get negotiated rates but they are higher then the other PPO dentists. Good news is that there is another dentist in his practice that takes most of the insurances that he does not, and he too is very good. At least all the people I have recommended to him tell me so, including my wife. The other important fact which I think is important is that all of his staff has been there with him for a long time. In fact, I think the lowest seniority person has been with him more than 7 years. That shows stability. So if you are looking for a dentist I would recommend him. Again, Again, and Again. read more

Friendly and professional service! This is a dentist who cares about their patients dental health! Highly recommend. read more

I, and my immediate family, have been patients of Dr. Balis for over 20 years. He has reconstruct my entire mouth and teeth after TMJ surgery. With his expertise and attention to detail with my bite, I have avoided other surgeries. I am often complimented on my youthful smile and recommend him and his excellent staff. This is one dentist you can feel confident with for the life of your smile. read more

Trish was great with my cleaning. A great office with caring and helpful staff. Dr. Balis takes great care to explain possible treatments and options allowing you to make decisions. read more

This place is amazing! I didn't feel a thing, I usually hate getting any mouth work done but they made me feel calm. The staff is amazing here They are very friendly and nice! very clean atmosphere will be continuing to come here for all my dentist work thank you guys again read more

I have been a patient of Dr. Balis for 20 years. Initially, he was one of 3 highly recommended dentists I consulted following a car accident resulting in a cervical neck fracture with multiple teeth fractured. Living in Palm Springs, it was not convenient to make the choice to his office. However, his thoughtful, kind and professional treatment way outshone the other practices. They utilized the xrays that I brought rather than repeating them as both other groups repeated. In addition, the cost for my portion was 25% less than the comparable groups. The work was extensive, requiring multiple root canals and crowns. His technical skill is extensive and his chairside care is kind and thoughtful. Every professional in the office has followed this professionalism. I am a Clinical Psychologist and Medical Professional, on the staff of Eisenhower Medical Center and Betty Ford Center. In that capacity, I have referred numerous patients, of varying age groups to Dr.Balis. I have only had quite positive feedback. read more

Trish is the best dental Hygentist I have ever had! She makes you feel comfortable and she is great at her job! She cares about her patients and I would follow her wherever office she goes to! read more

I left this dentist after he canceled my 7am appointments twice (due to an emergency). The first time they called to cancel, I was already in the parking lot. The second time, I was down the street. Both times, they did not offer to reschedule while I was on the phone. I had to call/email another time to get an appointment in. That was also a headache. After the second cancelation I decided to go elsewhere, and get a second opinion. Originally, Dr. Balis recommended that I needed 5 or 6 cavities filled ASAP on the right and left sides of my mouth (to prevent needing root canals), possibly some bonding (?) on my front teeth, wisdom tooth extraction, a night guard, etc. There was no offer for a cleaning, or a deep cleaning, which I thought I needed since I hadn't had one in years - he wanted to get straight to filling my cavities! From what I remember the total quote for all the work was something around $2k (with insurance). Maybe less - I don't know because they still have not answered my requests to send my records over to my new dentist! Radio silence from Dr. Balis' office. Well, saw my new dentist (who is amazing - Dr. Kelsey at Bliss Dentistry) - and the first thing he said was a deep cleaning was needed. The gums are the foundation for your teeth so you need to start there first. He also confirmed that I had NO cavities. What. I was in shock. All in all, the work that I am getting done through a new dentist totals around $400 (that is with 4 wisdom tooth extractions). That's a big difference, and I feel like Dr. Balis was being dishonest - not a good feeling. read more

I was referred to this dentist and actually had an extremely bad experience with them. The first line of defense for them is a chronically rude receptionist every time I called. I've had others tell me they had the same experience. I was a new patient and went in for a general cleaning/X-rays. They failed to tell me that the X-rays were not covered under my insurance and proceeded to do them without me knowing this information--until I got the bill... I called and had to deal with the (extremely unhelpful) receptionist who informed me that the billing manager was out on leave for MONTHS and that I'd have to wait (this brings up late fees on this bill as well as a side-note.) Called back about a month later, still no billing manager. The receptionist did inform me that Dr. Balis himself is contesting this charge because the X-rays were done and that he wasn't going to waive this. I finally got to the point on the phone with this receptionist where I had to say "Well, we can play the blame game for as long as we want but it won't resolve anything. I will be calling my insurance to dispute this charge and will be looking for another dentist. I was a new patient and don't feel like I can trust you all to tell me the truth about the coverage I'm getting when I visit." Her response was "Ok, bye." This is an example of a "cheap" dentist that tries to get you for each little thing he can. I do NOT recommend. Two more things: 1. I work in customer service and would never treat people the way this company did. 2. The person who referred them to me is now also looking for a new dentist.t read more

very good treatment, would absolutely recommend my hygienist Trisha.

Office is clean and staff are friendly. But... The hygienist was too busy playing with her phone to fully concentrate on me and was a bit rough. Unfortunately, Dr Balis' hands were shaky when he worked in my mouth on two different visits. He also suggested that I had a bunch of spots that could be cavities and they were pushy about getting it all scheduled. Considering I had routine dental care for the past 15 years in NC, I don't see how that is possible. I won't be going back. read more

This unattractive, dated office that looks and feels dirty fits this low-end, impersonal, factory dental practice. My session ended with me telling Balis to go to hell. Reach your own conclusions. People differ and maybe it's right for someone else but not for me. read more

Update on my review: not only do the crowns installed by my first review not match what was promised, they now are sensitive on numerous levels.. how can that be if I paid for 3 root canals and posts. comments? read more

I've had great experiences with Dr. Balis and his office, so I feel they deserve me taking the time to Yelp about it. I recently had some complicated dental work there, that took several appointments. Dr. Balis was a true professional and proved he's quite talented. The crowns look great and matched my other teeth beautifully. Dr. Balis is patient and has great "bedside manner", gently explaining everything he's doing while doing it. His staff is friendly and capable too. I definitely would recommend them. read more

The staff doesn't seem to understand insurance and how it works. Told me that the Dr. took my insurance but turns out he didn't so I got stuck with the out of network bills and didn't get to use my full coverage for the year. Dentist and work were fine though. read more

My dental appointment with Dr. Balis was for a full mouth teeth cleaning and complete oral exam. Dr. Bali's found no problems. Yet, a few weeks later I saw another dentist who found two cavities under my bridge which required me to have two implants. I wonder how Dr. Balis could miss those cavities! read more

On Dec 30, 2019 I lucked out and got an immediate appointment with Dr. Huddleston. I had never been inside that office but I knew I needed a tooth extraction and I had no clue where to go. A BIG THANK YOU to Lisa and Brenda at the front desk, and to Emidio who assists Dr. Glen A. Huddleston. I could not believe the rapid speed in which Emidio took my x-rays and had them up on the large monitor! Amazing!! The gentleness of Dr. Huddleston is remarkable--and of course his vast experience is immediately detected. The only reason I obtained this appointment is because I called right after someone had canceled. By the way...the person who previously commented on this Yelp site about the negative appearance of this dental office NEEDS GLASSES! I was favorably impressed with the cleanliness and the inviting interior. I can only assume this person is a jealous competitor or just a disgruntled person with no real experience. I'm 74 and a thankful, grateful new patient (with lots of experience) and super delighted that I found this professional dental team. Bob L. Indian Wells, CA. Dec. 31, 2019 read more

I have to say - I hate dentists.. well maybe not dentists, but going. I get anxiety, even writing about dentists brings back very bad memories. I can say that Dr. Bayliss is very compassionate to people with fears. He and his entire staff do everything they can to ease your fears and make something so unpleasant a good experience! I lost a cap on my front tooth and they were able to get me in on the same day and I wasn't their patient! My temporary cap looks so good I am afraid to get the permanent! They have been so patient and so accommodating, knowing my fear and have even phoned me several times to remind me to come in! I paid for the cap, they could easily just keep my $$ and forget about me. They truly care about their patients and only want the best for my dental health. I've been to many dentists in the past but have to give the entire staff kudos for being so patient and do tolerant of my fears. Thank you Dr Bayliss and your staff for the great work you do! read more

Dr Balis was my dentist when I lived in the Palm Desert area. I can't recommend him enough; he is gentle, caring, and very knowledgable. He filled several cavities for me over the course of a few visits and did a root canal. I never felt even a pinch of pain. If you live in the desert area (or are willing to commute for an awesome dentist) and are looking for a modern, clean, and painless dentist office with a great dentist to go with it look no further. Highly Recommended. David read more

In my life time I have had three major mouth surgeries. Wisdom Tooth Removal, Molar Extraction, and most recently, a route canal done by Dr. Balis. I have never had a surgery go so well and heal so fast. I recommend Dr. Balis to anyone I know. Basically, he cares about you and your health. That is very hard to find now a day. read more

Since childhood I've seen several dentists, but I've been coming back to Dr. Balis for nearly 10 years so it is easy to say he is by far the best dentist. I've never had a bad experience and he has actually spoiled other dentists for me. I've moved up to the San Francisco Bay Area and the dentists I went to there were not as good or nearly as concerned with my pain as Dr. Balis is. Dr. Balis has performed several root canals on me and not once was it painful or uncomfortable. Out of 5 stars, I give 10. read more

Their staff and doctors are always friendly and welcoming. I greatly appreciate their dental work and service.

I've been going to see Dr. Balis for a long time. He is so gentle that I don't even dread going to the dentist! I have never in all of these years felt any discomfort. My mouth was a mess when I first came to see Dr. Balis. He placed many crowns because I needed them, but he always gave me a lesser option that would work if I choose to go that way. I never felt like he was 'upseeling me'. That made me feel trust in him because he wasn't like alot of dentists who told me that I HAD to have crowns (and lots of other treatment as well). I never felt pressured. I did choose to have crowns and veneers done and they are beautiful!! I always felt self-consious about my smile before, but not now. My teeth look beautiful and I am told all of the time what a great smile I have. I also like the fact that when I need a root canal, he can do it there. I don't have to be referred to a specialist. He has done several on me and he did a great job. Another thing that I notice when I go there for check ups is that his staff stays the same.......he doesn't appear to have a turnover at all in his staff, which can only speak well of him as a person. There is also another dentist in his office, Dr. Huddleston. Some of my friends go to see him and they love him, too. He is very friendly and the work that he's done on my friends looks great and they say it feels great, too. I would highly recommend this office to anyone who doesnt have a dentist or who is looking for a change in their dentist. I have never heard of anyone who has not been completely happy with the work they've had done there! read more

Gregg Balis, DDS was found online by me and I'm a fussy guy when it comes to picking a dentist. You see, I'm a retired dentist having been down in the mouth for 38 years. Being a patient is being on the other side of the drill. In this case he is making a full crown for a molar tooth so here is my experience so far: I came into his office a few minutes early as was preparing to sit down and read a magazine. On the way down to sit, the dental assistant came into the reception room and called my name - no wait. She sat me down in the operatory and told me what to expect. She then placed some q-tips in my mouth with topical anesthetics on them. Bite down I was told. Soon Dr Balis entered and numbed up my teeth. Wow, no pain AT ALL and it was that way for the entire 1-1/2 hour appointment. Both he and his assistant were very pleasant and know their business. Fear not, potential future patient, you'll be in better hands with Dr Balis than with Allstate Ins.! If you want me to grade both he and his staff, from 1-10 with 10 being the highest grade, I would place my "x" at number 12. Paul B. Beck, DDS read more

Been going to Dr. Balis for five years. My teeth look amazing with new posts. He also restructured my bite properly. First class staff and very professional services. Ask for Noreen, she is amazing at scheduling. read more

If you are looking for a dentist with ethics, who actually does the work himself, explains what he is doing, take his time and who CARES, Dr. Balis is the one. I had some work done by another dentist in Rancho Mirage, and the results were horrendous. Dr. Balis repaired and replaced that work. It took some time, but well worth it. I will NEVER go to another dental office again. His staff is great as well. NOT one complaint. Dona Molinski read more