I've been coming to desert dental spa for many years and Dr. Maisy is one of the sweetest people I've ever met. She is an excellent dentist and very gentle while working. The staff is also very warm and welcoming, they greet you by name. I've never waited more than 2-3 minutes for my appointments, they call you back right away. Her office is very welcoming. There are massaging chairs and tvs while you get your teeth cleaned which is a bonus. I highly recommend this office! read more

I have never had such gentle treatment as a patient. I hate going to the dentist as i know many do, but getting novocaine is not fun, but this dentist did so in such a way i really did not even feel the needle going in. It was such a relief. I really did not mind it. If i could only have the same experience with other dentists I would not be so gunshy. read more

Desert Dental Spa - General Dentistry Near Me - Palm Desert, California

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I had to search for a new dentist this year after my previous dentist told me they no longer take my insurance and only take cash. I did some research and found Desert Dental Spa. I went in for a cleaning, X-rays and exam. I had a wonderful experience. All the staff are super nice and professional. A perk is that they have same day crowns at this location. That is huge to me. Who wants to wear a temp crown for a week when you can get a crown made while you wait and installed same day. Don't need that now but glad to know it's available. The office is nice and clean. Plenty of parking out front. They take most insurances. I recommend you give them a try. read more

Can't say enough positive things about the Dr . And especially Daisy the coordinator . 5 Stars $ enjoyed the massage chair :) Daisy should be cloned read more

The dentist is great and I'm happy with the work that I had done. What I am not happy about is that the billing is different than what I agreed to. My scope of work was supposed to be $3,219.00 total with insurance covering some of that. It ended up being $4,634.00 leaving me with a balance 30 days later. They have much higher prices than what the insurance is willing to pay and they charge you for the difference. There are also charges that they are not upfront with you about on the initial treatment case that is signed. Things such as x-rays and consultations are not listed on there. I did not realize this was the case until it was too late. It is a shame because the staff was friendly and the dentist does good work. I just cannot go to a dental office where the amount charged varies that much from what is agreed upon without letting the customer know. read more

Exceptional service by Dr. Palidar and the entire staff of Desert Dental Spa! Truly patient-focused, caring, and compassionate. Excellent treatment. read more

Dr Patidar and her staff are outstanding. I used the VA Community care and they did all the required and approved work in a timely manner and with professionalism. Cannot say enough how great they are and highly recommend her. Office experience is second to none. read more

Under new ownership and oh my god what a difference such great service and dental work Dr. Soniya Patidar is so caring does same day crowns which is amazing and staff is so knowledgeable and help me understand my treatment. I'm so happy to be a patient. read more

I was seen by Dr. Maisy in mid September, I used the VA (veterans administration) Dental Community Care Program which referred me. After my initial appt. with her 3 weeks ago, I had not heard back in order to schedule my several needed treatments, including a cracked crown and extraction. I NEVER heard back from Dr. Maisy and called her office manager today and they had no idea what was going on with my treatment plan and said they "would call me back" which they NEVER did. I have no idea what's going on at this dental practice, so I will now be forced to seek another dentist and also let the VA Dental outsourcing program to remove this non-responsive dentist from future referrals. Poor office communication and follow-up with both me and my dental insurance. Dr. Maisy should NOT treat veterans so poorly! Unable to recommend. read more

Dr. Maisy and all of her staff have always been very caring and professional. I've been to her for cleanings, Invisalign, crowns, root canals and whitening! I have always felt comforted and been in the best hands even with my anxiety at the dentist! I now live in the San Francisco Bay Area but I will catch a flight to Palm Springs for Dr. Maisy's expertise! Love, Maricella Quintero read more

Desert Dental Spa - Plus she has the prettiest office - General Dentistry Near Me - Palm Desert, California

Dr Maisy is wonderful. She truly cares about her clients & all the staff is great too! I have recommended her to many friends!

It took 2 hours and 2 weeks of not sleeping on my left side and for swelling and bruising to go away. I've had many crown preps and root canals and my experience here with both was the worst! About a month and a half ago, I had a root canal on another tooth and it took 4 hours total between two visits! The wait time to be seen was always 30 minutes and twice I had to wait an hour to be seen. When I was told "only 5 more minutes " it really was another 30 min. The people are very nice and they have massage chairs along with the beautiful aesthetics and decor...BUT, that's not more important than having an office that values your time and doesn't harm you during what was supposed to be a somewhat simple procedure. Today I received my final crown and I will not be coming back. This was just my experience and perhaps most have had better luck. If it wasn't for those three things, long root canal job, painful tooth crown prep., and extended wait times, I would totally go back. read more

Absolute worst treatment and quality of service. Her turn over of staff should have been my first red flag ...

Dr. Ibrahim and her staff are so nice and efficient. They do an excellent job and have wonderful bedside manner. Her office is comfortable and beautiful. This is an updated review! I've been coming here since 2015, and I love the care I receive from all the staff here. My teeth feel wonderful and healthy. I always feel comfortable. They provide excellent service. read more

There is nothing kinder and more scientific doctor in the Palm Springs area-- or the whole Coachella valley. I trusted Dr. Maisie with a full mouth restoration and the results have been life changing even though they were considerable work. I found no one else locally able to coordinate a team f surgeons and labs -- and she sent my first implant teeth back because they didn't pass her standards! read more

We have been searching for a family dentist and Dr Maisy has it all. Great staff, beautiful office, patience and most of all honest. We did not wait for an appt and received an appt immediately. My husband needed an extraction and they treated him very quickly. They are gentle and we never felt any pain from the extraction, to my cleaning or my 7 year olds first visit. If your searching for dentist search no more. You will not regret it. read more

Dr. Masiey is caring comforting and you get a feeling that she really cares about her patience. I trust her judgment, and her dentistry is impeccable.. She also offers anesthesia and the anesthesiologist is one of the best if not the best in the valley. read more

Isn't going to the dentist supposed to be an unpleasant experience? Not if your dentist is Dr. Maisy! I have lived all over the country and had dentists in each place. I can honestly say, Dr. Maisy is the best dentist I have ever had. And here is a story for everyone. I was feeling very exhausted for some time. But I never suspected my teeth because they did not hurt at all. Dr. Maisy flagged a back molar crown to replace. Once she got into the tooth, it was quite decayed--even though I never felt any discomfort with it. Days after she replaced the old crown, I began to feel much better and my usual energy has now returned--I know it was from getting that back tooth fixed. So the moral of the story is: even if your teeth aren't hurting get them checked! Also all of the employees at Desert Dental are fabulous! read more

The absolute best dentist office!From the office to the office staff. From the front desk to the back office. Very professional, very knowledgeable, very helpful, very clean place. Very honest and very caring. The dentist was the best dentist I have ever had. I had a tooth extracted and not only did it not hurt the dentist and dentist assistant made it very comfortable and made me feel very relaxed. I used to have anxiety thinking about the dentist now I have no fear at all going and look foreword to it. Thank you Leanna, Amanda, Sherwin, Monica, Caren and staff I have not met. And very special thanks to DR. MAISY IBRAHIM for your 30 years experience and taking the best care of me and doing an incredible job! I am lucky to have found this dentist office and I highly recommend Desert Dental Spa to everyone. read more

Dr. Maisy and her staff are amazing in every aspect. From the moment you step in, you're greeted with a warm welcome. They always take care of me with a great attitude and are always happy to help. I truly appreciate everything they do for me and highly recommend their services! read more

I don't like writing reviews at all. I have been a patient for at least 2 years. The reason for this review is because until now I have only had minor dental work, but this week I had serious surgery. I was very negative and resitant about it. I knew I needed to get that done sooner or later but didn't want to deal with all the swelling, bleeding, pain, etc... Boy! I have to say, it really surprised me how well it went. The doctor prescribed me strong pain and antinflammatory medication, she did such a great job that i didn't even take anything after the anesthesia went away. I think I had at least 8 stitches, no pain, no bleeding and swelling only the first day. I have suffered more pain when I burn my mouth from very warm food. Honestly it was perfect. She definitely has a great hand to cut, fix and leave it better than how it was... read more

I've been going to Desert Dental Spa for 6 or 7 years now, and it's really great. The office is clean and comfortable, which is important because I've always been nervous about going to the dentist. But after being a patient here, it's not an issue anymore- I have no more dental anxiety! I've always gotten awesome care from the staff and Dr. Maisy is one of the kindest people on earth. She recently helped to diagnose and fix some chronic tooth pain I've been having and I'm so happy. It's nice to know that your dentist won't give up until the problem is resolved and it means a lot that my questions and concerns are treated with care and taken seriously. Having someone spend the time to make sure you're feeling as good as possible is always great. read more

The Amazing Dr. Maisy is gentle, kind, loving, compassionate and the most TALENTED dentist I've ever experienced. Dr. Maisy provided solutions to restore my teeth that other dentists did not give me. Dr. Maisy took special provisions to assure that I felt zero pain as she worked her magic on my teeth. I'm so happy with her work and my mouth looks & feels strong & amazing! This is why I nicknamed her "The Amazing Dr. Maisy"! I'm a customer for life! read more

Desert Dental Spa - Desert Dental Spa - General Dentistry Near Me - Palm Desert, California

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Dr. Maisy Ibrahim and her staff rock! If you have fear or anxiety about going to the dentist (as I do), Desert Dental Spa is for you! Like many people, I had some negative experiences with dentists early in life which left me with anxiety about seeing a dentist. Dr. Maisy is not only skilled and knowledgeable, but compassionate and sensitive to both the physical pain that can accompany dental care and the emotional obstacles that can keep people from getting the dental care they need. She also takes great care to select staff who are equally kind and caring. I had to have some dental work done recently to repair problems resulting from inferior dental work I had received before I found Desert Dental Spa. Dr. Ibrahim made sure I felt no pain during the procedures, provided medication to ease the pain afterward, and recommended a night guard to protect against future damage from grinding my teeth as I sleep. Like all medical offices these days, Desert Dental Spa is very busy--particularly as people hear about the great care they get here--yet somehow Dr. Ibrahim finds a way to care even for patients with emergencies. Thank you, Dr. Maisy and staff! I am very grateful to have found you! read more

Desert dental spa is an amazing office! From the staff at the front desk to the staff in the back and Dr. Maisy! They are all wonderful! I was recently there for my routine check up and had a great visit. You have to fill out your patient paperwork online and their website is easy to browse. Filling out my paperwork online helped to be seen quicker since I didn't have to sit and fill out paperwork there at the office. Dr. Maisy is great and she's very thorough when explaining what treatment you will need. And the hygienist, Lori, is also very thorough with her cleanings! Overall, it was a great experience in an office where everyone is nice and friendly!! I would recommend them to everyone! read more

was great they did all they could to make me feel comfortable. the big problem is they say to apply for cherry and then on your first procedure on you they want 64,000.00.thats ridiculous!!!!!! and 4hats not all they want!!!!!! irs pretty sad when money is more important than a human being!!!!! now im back to square one and having to suffer they didnt even recamend a cheaper dentist!!!!! do not go here they will rip you off this place is for the rich and famous onley if your poor they dont give a shit!!!! yes im pissed they dont give a crap abour a person read more

I was a new patient with Desert Spa today and I had to have major dental work done today.I can't tell you what a wonderful experience I had with the entire medical staff. Everyone that worked with me today was very professional and curious when dealing with my treatment,Dr Maisy who performed all the procedures on me today was very professional and very concerned about my well being during the procedures.I can tell you I had absolutely no pain during my tooth extraction and preparing my teeth for bridge work.Her front office staff was very helpful in helping me with my dental insurance and I am very thankful that Laura was able to get me in so quickly with an appointment with Dr Maisy. All can can say is that Desert Dental Spa has a very satisfied new customer. read more

DO NOT GO HERE - I had a cleaning and x-rays done with the dental hygienist (who was lovely) and then was supposed to see the doctor to go over my x-rays but unfortunately she was "tied up". So I had to come back another time to discuss x-rays with her. Fine. When I came back I asked her to just do the fillings that same day. She couldn't do them because she had a "personal" appointment to go to. So I scheduled another appointment mid June to which they called me two days before to reschedule because she "hurt her leg". So I finally had my appointment today... waited an hour and 45 minutes (they numbed me so I'm sitting in the dentist chair waiting) for the hygienist to eventually tell me Dr. Maisy isn't feeling well and I'll have to reschedule. And they already charged me for fillings. Unbelievable. Taking my x-rays and never coming here again. So unprofessional you should not be practicing. Made my husband cancel his appointment you will not get our business. Wait time is 45 min and there is only one doctor. read more

Do not go here if you value your time. I had an appointment at 10am arrived early to fill in my paperwork. At 10:30 I walked out. I do value my time- they clearly do not know how to schedule bookings. I called back after I left and I heard the women on the phone say "it's that girl" BE MORE PROFESSIONAL! Reading the other reviews this is clearly normal to wait 40 minutes. Who has time for that? Good luck I will be taking my business elsewhere. read more

Wow, where do I even begin. This is by far the worst dental practice I have ever been a paying patient at. Stay AWAY! I had a filling done by Dr. Maisy, which was done incorrectly. The bite and contact of the filling was not done properly, causing so much pain when I bit down or chewed food. Also, Dr. Maisy left a huge gap in between my teeth where the filling was, causing food to be impacted, and stuck. There was so much irritation, that my gums swelled. I had to have an emergency filling done from another dentist, which I potentially may have to have a root canal, due to Dr. Maisy's lack of care. On top of that, I had to pay out of pocket. I have been trying to get in touch with Dr. Maisy to discuss this matter. I emailed the practice, twice. No response. I called the office to discuss my emails. The receptionist had no idea what I was talking about. I finally got in contact with Wendy, who is a receptionist. She schedule a time for me to call Dr. Maisy. I called at that given time, and Dr. Maisy was "busy." I was supposed to get a call back in 15 minutes. Nothing. I called back 1.5 hours later. Laura answered, she had no idea what was going on. Laura mentioned Dr. Maisy would call back at the end of day, 5:30pm. I made sure I was available for a call at 5:30pm. No phone call. There is absolutely no respect for paying patients. It's like this is a laughing joke to this practice. Please, stay away from this practice. I am saving you time, money, and self respect. read more

Giving two stars because everyone is very nice, but at a certain point that doesn't really matter anymore. They do not value or respect your time. My first appointment went fine and I needed some fillings, so the dentist told them to schedule a whole hour for just me, with no other appointments at that time. Now I'm starting to think that was just for show because when my appointment time came, there were multiple clients there to be seen by the dentist and I was not seen for over an hour. Yes a whole hour! I know I should have just left, but I kept saying to myself "just wait 10 more minutes". After that I was number and she told me she would return in 15 minutes but comes back in 30 minutes. Taking more of my time. I decided to give them another chance, and specifically asked for the first appointment of the day so I wouldn't have to wait so long. I was taken back after about 10 minutes but not seen by the dentist for another 20 minutes... because she was finishing up with another client? I thought I had the first appointment but I guess not? And there was even a third client scheduled for the same time in the chair next to mine. So after numbing me she didn't return for 45 minutes because she was going back and forth. The numbing started wearing off during my fillings and I had to say something. It's a shame because they are all very nice, but I value my time and will not return. read more

Outstanding in EVERY aspect of dental addendum! Dr. Maisy Ibrahim and her whole staff are TOTALLY attentive and make my Mouth and Me VERY Happy, always. Very Sincerely, Ronn Buemi read more

I highly recommend desert dental spa. Dr. Maizy goes above and beyond to make sure you are comfortable and happy with your results. I get very nervous at the dentist but she made the experience wonderful. She explained everything and made sure I felt zero paint. I won't go anywhere else! read more

This place is a ripoff. The front desk Manager Laura billed my dental insurance for a cleaning they never did. I went in as a new client and from the beginning I was very clear I just wanted my teeth cleaned from a previous hygienist that started working there part time. They the billing office and the office manager & hygenist had ulterior plans for my visit. They told me my X-rays were covered no charge as well as my cleaning. The hygenist was a scam took quick. It's wing X-rays and says she's having the doctor look at my teeth. I had just had full mouth X-rays done so I already knew what I needed done . The hygenist tells me she's not cleaning my teeth today it'll have to be another day. Before I leave completely confused with their BS they hand me estimated charges over $2,400 trying to SCAM ME. I use this word because they committed FRAUD and still billed my dental insurance for a cleaning I never had done and X-rays that weren't requested. After calling back the business manager trying to explain I had a secondary insurance that's when I caught on this dental office and their lack of customer service SUCKS. She "LAURA" never called back as she promised to confirm the secondary insurance or my appointment .Instead within 5 days she bills MetLife for fraudulent charges that they actually cleaned my teeth which is a LIE. I filed today with the insurance company. So if you have a desire to be ripped off and have dental work not needed this is the place for you! read more

I can't say enough about the kindness, competence and professionalism of Dr. Maisy and her staff. Dr Maisy has consistently demonstrated her commitment to effective solutions to any challenge before her. She treats, not only my husband and myself, but my 94 year old parents, as well. She is so gentle with them, and sensitive to their built-in 'sticker shock' mentality when it comes to dental work, in general. (A great 'listener' indeed!) She's assembled a sharp staff, led by Laura, Office Manager, and including Leanna, Andy and Amanda. They each have their own special talent to contribute to the 'practice' and successful 'client service'. I appreciate Dr Maisy and her Team now, and for the last 8 years. Thank you! read more

My family has been seen by this dentist for over two years. We've tolerated being bullied into unnecessary procedures, canceled appointments, appointments made but not actually entered into their system all because our two adult children were finishing invisalign there. The doctor refuses to listen to concerns, blames the patient for fillings falling out, rather than accepting blame for poor work, and belittles patients. She speaks down to you, does crummy work, and tries to unwell everything. This doesn't feel like real dental care, more like a money grabbing scam. I have never left a bad review on yelp, but people need to know to steer clear of this dental office. read more

Bad experience with unprofessional dentist. My x-ray showed that I had a small cavity on the side of my crown and Dr. Maisy was insistent that I replace the crown. I found that my insurance would not cover replacing the crown because the crown was done less than 5 years ago. I wasn't having any pain in the area so I told her that I wanted to wait until my insurance would cover the replacement. Dr. Maisy then had a rude, condescending and demeaning attitude and said that she wasn't happy because she thought it should be replaced right now. She acted like I was beneath her because I couldn't afford to replace the crown and had to wait until my insurance would cover it. Her attitude towards me was very disrespectful and I will not return. read more

Consistent staff turnover. Poor customer service. Average waiting time 45-60 minutes for each appointment. No follow up. This is my aggregated review from going there 6 times over the past year. They keep apologizing but they ring hollow when they never improved. read more

Dr. Maisey and her staff are WONDERFUL! I feel really lucky to have found Desert Dental Spa to help with my dental needs. I recommend this place to anyone looking for dentists. read more

I am not a,fan of the dentist, but definitely can recommend this office. I had a dental emergency and called and they got me right in. Yes, I had to wait a bit, but I broke my front tooth, had never been here so I don't mind the wait. Everyone here was so nice from the front desk, to the Dr. They were all so kind and caring and I can honestly say I felt very comfortable here. I will be back to get my new tooth and am happy to have a new dentist! . read more