Big Ink has been incredible to work with. I've come to them multiple times with tight deadlines,…read moreand they consistently deliver high-quality results every time. Their team is exceptionally talented, reliable, and easy to work with. I've trusted them for over four years now, and they've never let me down. They're also very cost-effective, which makes them an even better partner. Highly recommend Big Ink for any printing needs--thank you for always delivering!

I support small businesses so I wanted to give them a try. Mt folderd brochure print job was done…read moreperfectly in one day and reasonably priced. Very helpful staff.

I came to Capitol Printing and Copying after they were recommended to me. I needed to make copies…read moreof my college diploma and nursing license to send to my family overseas. The staff were able to help me quickly, and I was in and out within 5 minutes. The copies came out high-quality and the price I paid was very reasonable.

I've been going here for months now for flyer and booklet printing for my company. Hundreds of…read moreflyers and hundreds of booklets ready for us every other month with quick turnaround times and great quality! Nishu was super helpful the first time in helping determine the best paper for the booklets and flyers for the best packaged price. He's always super responsive via email as well to receive our orders and communicate pickups!

This review is specifically for the in-person passport photo service offered here…read more After a disappointing experience with FedEx's online partner (RushMyPassport/govWorks), we decided to try the non-virtual option. When I called to ask whether an appointment was needed and what the recommendations were about clothing, I was pleasantly surprised with the quality of the assistance I received by phone. The young woman who took my call was courteous and helpful. At the store, we were very positively impressed by the service provided by MANPREET, who proved to be both skilled and knowledgeable, as well as pleasant. After the photo was taken, she clearly explained to us details concerning what to expect after submitting the digital photo to the US passport website. In the event that the photo was rejected, Manpreet explained that we would be entitled to a retry or a refund. Thankfully, the image was accepted on the first try and I have since received both my new passport book and card. What was also greatly appreciated was the thumb drive provided by FedEx (at no additional charge!), as we had forgotten to bring our own. TIP #1: Make sure you don't wear a white/light-colored shirt or blouse, unless you have a dark jacket over it. Otherwise, you run a much higher risk that your photo will be rejected at the time of upload or submission by mail. TIP #2: In the event that RushMyPassport/govWorks takes your money without ever allowing you to download the image you paid for--even after reaching out for customer support (as was the case with us)--remember that you have the option of doing a charge back through your credit card company.

The store had just opened and completely empty. The employee makes eye contact and sees me walking…read morein with a package, yet walks away to talk to her coworker instead. All I needed was to drop off a package that was already labeled. She insists that I use the self service area and guides me there so I can scan the package myself. Of course, the receipt doesn't print and I have to ask for assistance again. She has to go through the trouble of opening the lock box to get my package and go through the drop off process just to get me the transaction receipt. This could have all been avoided if she just did her job and helped me directly to begin with.

Admittedly, I went in here knowing almost nothing about sending anything…read more That said, the person who helped me knew everything, offered me what I needed before I knew I needed it, and had me out of there before the rest of my group had even made it into the store. I can't speak to the value because my thing was prepaid (I was doing a trade-in of an old laptop). I would not mind coming here again and would recommend!

I when today to send a document …read more The person who assisted me was very high-handed and rude. He asked me for a specific number found on a Mexican ID; I said, "Look, here is the photo--I don't know which number you're referring to. Could you please tell me which one it is?" To this, he replied very arrogantly that he didn't know, and that if I wanted to send something, *I* was the one who needed to know. I explained, "But this is the first time I've ever sent something like this, and I simply don't know what you're asking for." He then walked away, leaving me standing there talking to myself. I will never forget how I feel because was a lot of people.

My mom has been ordering business cards from Duong Sang for over 10 years now and she has always…read morehad nothing but really nice things to say about their service! She just put in an order for 10,000 business cards on Saturday and we were able to pick them up Monday morning! The owners are both very lovely and always hard working. The quality of the printing and paper are also always very good for the price. Definitely do check them out if you ever have any printing needs!

My business cards and invoices have been on time or ever earlier than expected. The owner even…read morestood open after hours to wait for me pick up my order.

Great place and people! You can handle FedEx, UPS, Amazon, and USPS drop-offs all in one spot, plus…read moremailbox services, notary, passport photos, shredding, office supplies, and shipping supplies. What really stood out was the customer service. They took care of me the whole time and were genuinely friendly and smiling. I came in just needing to drop off a package but didn't have clear tape to attach the label. They handled it right there--taped the label, secured the box, and made the whole process effortless. Great people, great service. This is the kind of place you keep coming back to.

Super funny staff , they helped my friend notarize a document and gave him some good advice and…read moresome humor . Made the experience go by quick . Thank you again !

I would give 0 stars if I could. I visited this UPS Store on…read more10/6 around 6 PM and witnessed incredibly unprofessional behavior from the two women working there. They refused to release a package to a customer because the name on the shipment didn't match the customer's ID exactly -- it was addressed to a nickname. While I understand policies are in place for security reasons, the way they handled the situation was unacceptable from the start. Rather than calmly explaining the policy, both employees spoke with immediate attitude, saying "We're not releasing anything if the name doesn't match." When the customer tried to explain, they responded with sarcastic remarks, refused to help further, and told her to "come back tomorrow at 8 AM" to speak with someone else. Only after repeated requests did they reluctantly attempt a call to the employee who had confirmed the package's arrival -- but even that was done with visible annoyance. When the customer asked for UPS's number to file a complaint, one employee told her to "Google it," while the other finally gave in and provided the number -- making sure it wasn't their store number. After the customer left, both employees continued speaking negatively about her in front of others in the store, saying they "would've given it to her if she didn't have an attitude" -- completely ignoring the fact that their tone started the entire conflict. To be clear: this wasn't my package or issue, but witnessing this level of disrespect toward a customer was disturbing. The situation could've been handled professionally and respectfully -- instead, it was made worse by rude, dismissive behavior.

I always walk in & common curtesy is to greet the person you are talking to, but it never fails…read morewhen I get Daniel & say hi, he never greets back & doesn't say a word. He just stands there & looks like he hates everyone. No one should work in customer service unless they have manners.

I never due reviews but the customer service that Alex was able to provide was very helpful as I…read moredon't deal with shipping much. He needs a raise!

Alex helped me with printing very attentive, he was very kind and showed his skills in working the…read moreequipment at the store

Long Story Short: Personable and friendly service like the…read morekind you'll receive from Jandark cannot be copied (pun absolutely intended). If you have a print job, you'll feel great placing an order with Express Copy & More and knowing you're supporting a local business in San Jose. Long Story Longer: I'm a graphic designer and illustrator, and I was looking for a local business to make prints of my drawings/paintings for an upcoming craft fair. I had been working with a different printer, but their rates were expensive, and to be honest I wasn't satisfied with the thin paper they were using. I searched for printers on Yelp and found Express Copy & More, and I'm so happy I did! Fast forward about a year, and today I am a loyal customer. The owner, Jandark, is a lovely person all-around. She prints my work on acid-free, thick "cover" paper that is a huge step up in quality from the prints I was ordering from a different business. In terms of pricing, her rates are absolutely fair and affordable. Also, she's friendly and a joy to work with. It's a happy part of my day when I get to visit her, pick up my prints, chat a bit, and take home a piece of chocolate (or two, or three) from the bowl of candy on her desk. Jandark is literally your friendly neighborhood printer. She deserves our support!

Best service. U cannot find these rates anywhere in Bay Area. Very professional and friendly staff…read more Highly recommend for any printing needs

Fast service, easy to deal with, don't order anything online. Online come in and have them print…read moreyou out a sample. They do everything from tablecloths to banners. Go to them for all your business needs in the South Bay. Definitely worth a visit.

Excellent experience! Formally Copyland. They handle all my invoices and business cards…read more Fast service good value here.